Office Administrator Apprentice

VERMTEK LIMITED

SWINDON (SN6 8TZ)

Closes in 13 days (Tuesday 20 October 2026 at 11:59pm)

Posted on 7 October 2026

Print

Contents

Summary

To support the day to day administration, customer service and coordination of work within the business while completing a Business Administration Apprenticeship, gaining practical experience and developing skills through training and increasing responsibility.

Wage

£15,600 for your first year, then could increase depending on your age

National Minimum Wage rate for apprentices

Minimum wage rates (opens in new tab)

Regular pay reviews based on experience. Option to opt-in to a Pension Scheme.

Training course
Business administrator (level 3)
Hours
Full-time Monday – Thursday 9am-5pm, and Friday 8am-4pm. 30 mins lunch.

37 hours 30 minutes a week

Start date

Sunday 25 October 2026

Duration

1 year 6 months

Positions available

1

Work

Most of your apprenticeship is spent working. You’ll learn on the job by getting hands-on experience.

What you'll do at work

  • Answer incoming telephone calls and deal with enquiries in a professional and helpful manner.
  • Communicate regularly with customers, suppliers, contractors and colleagues by telephone and email.
  • Provide customers with updates on ongoing works.
  • Chase suppliers and contractors for information and outstanding updates.
  • Assist with coordinating jobs and larger project works.
  • Complete and update documents and maintain accurate records.
  • Use Vermtek's in-house systems and Microsoft Office.
  • Run reports and provide information to colleagues and management.
  • Provide general administrative support across the business.
  • Follow outstanding actions through to completion and escalate issues when required.

Where you'll work

UNIT 8
SHRIVENHAM HUNDRED BUSINESS
WATCHFIELD
SWINDON
SN6 8TZ

Training

Apprenticeships include time away from working for specialist training. You’ll study to gain professional knowledge and skills.

Training provider

NEW COLLEGE SWINDON

Training course

Business administrator (level 3)

Understanding apprenticeship levels (opens in new tab)

What you'll learn

Course contents
  • Skilled in the use of multiple IT packages and systems relevant to the organisation in order to: write letters or emails, create proposals, perform financial processes, record and analyse data. Examples include MS Office or equivalent packages. Able to choose the most appropriate IT solution to suit the business problem. Able to update and review databases, record information and produce data analysis where required.
  • Produces accurate records and documents including: emails, letters, files, payments, reports and proposals. Makes recommendations for improvements and present solutions to management. Drafts correspondence, writes reports and able to review others' work. Maintains records and files, handles confidential information in compliance with the organisation's procedures. Coaches others in the processes required to complete these tasks.
  • Exercises proactivity and good judgement. Makes effective decisions based on sound reasoning and is able to deal with challenges in a mature way. Seeks advice of more experienced team members when appropriate.
  • Builds and maintains positive relationships within their own team and across the organisation. Demonstrates ability to influence and challenge appropriately. Becomes a role model to peers and team members, developing coaching skills as they gain area knowledge.
  • Demonstrates good communication skills, whether face-to-face, on the telephone, in writing or on digital platforms. Uses the most appropriate channels to communicate effectively. Demonstrates agility and confidence in communications, carrying authority appropriately. Understands and applies social media solutions appropriately. Answers questions from inside and outside of the organisation, representing the organisation or department.
  • Completes tasks to a high standard. Demonstrates the necessary level of expertise required to complete tasks and applies themself to continuously improve their work. Is able to review processes autonomously and make suggestions for improvements. Shares administrative best-practice across the organisation e.g. coaches others to perform tasks correctly. Applies problem-solving skills to resolve challenging or complex complaints and is a key point of contact for addressing issues.
  • Takes responsibility for initiating and completing tasks, manages priorities and time in order to successfully meet deadlines. Positively manages the expectations of colleagues at all levels and sets a positive example for others in the workplace. Makes suggestions for improvements to working practice, showing understanding of implications beyond the immediate environment (e.g. impact on clients, suppliers, other parts of the organisation). Manages resources e.g. equipment or facilities. Organises meetings and events, takes minutes during meetings and creates action logs as appropriate. Takes responsibility for logistics e.g. travel and accommodation.
  • Uses relevant project management principles and tools to scope, plan, monitor and report. Plans required resources to successfully deliver projects. Undertakes and leads projects as and when required.

Training schedule

This training schedule has not been finalised. Check with this employer if you’ll need to travel to a college or training location for this apprenticeship.

Requirements

Essential qualifications

GCSE in:

  • English (grade 4)
  • Maths (grade 4)

Share if you have other relevant qualifications and industry experience. The apprenticeship can be adjusted to reflect what you already know.

Skills

  • Communication skills
  • IT skills
  • Attention to detail
  • Organisation skills
  • Customer care skills
  • Problem solving skills
  • Presentation skills
  • Administrative skills
  • Team working
  • Initiative
  • Patience

About this employer

We are a Pest Control company, family owned, dogs in office.

http://www.vermtek.com (opens in new tab)

Company benefits

Based in Shrivenham, good bus routes locally, dogs in the office. Parking available on business park. On call Rota.

After this apprenticeship

Your earnings can increase over time with an apprenticeship. Find out about potential future pay (opens in new tab).

The right candidate could become part of the team full time.

Ask a question

The contact for this apprenticeship is:

NEW COLLEGE SWINDON

The reference code for this apprenticeship is VAC2000057612.

Apply now

Closes in 13 days (Tuesday 20 October 2026 at 11:59pm)