Level 2 Pharmacy Services Assistant Apprenticeship

Radbrook Green Pharmacy, Weight Loss & Travel Health Clinic

Shrewsbury (SY3 6DU)

Closes in 14 days (Monday 19 October 2026 at 11:59pm)

Posted on 5 October 2026


Summary

A Level 2 Pharmacy Services Assistant apprenticeship involves supporting pharmacists and pharmacy teams with dispensing medicines, serving customers, stock management, prescriptions and maintaining a safe, professional pharmacy environment. You’ll learn on the job alongside training and assessments.

Wage

£12,480 for your first year, then could increase depending on your age

National Minimum Wage rate for apprentices

Minimum wage rates (opens in new tab)

Training course
Pharmacy services assistant (level 2)
Hours
9am - 6pm Monday-Friday. Sat - 9am - 1pm Working a minimum of 30 hours per week.

30 hours a week

Start date

Monday 26 October 2026

Duration

1 year

Positions available

1

Work

Most of your apprenticeship is spent working. You’ll learn on the job by getting hands-on experience.

What you'll do at work

  • Support the pharmacist and wider pharmacy team with the day-to-day running of the pharmacy.
  • Receive, process and prepare prescriptions accurately and efficiently.
  • Assemble and dispense medicines under supervision.
  • Label and package medicines in line with pharmacy procedures.
  • Provide a friendly and professional service to patients and customers.
  • Answer routine queries and direct patients to the pharmacist when appropriate.
  • Order, receive, check and put away pharmacy stock.
  • Monitor stock levels, expiry dates and storage conditions.
  • Maintain a clean, organised and safe working environment.
  • Follow pharmacy procedures, legal requirements and confidentiality guidelines.
  • Support with NHS and private prescription administration.
  • Assist with maintaining accurate records and pharmacy documentation.
  • Work effectively as part of the pharmacy team.
  • Complete all required apprenticeship training, learning and assessments.
  • Develop knowledge and skills to work safely and confidently as a
  • Pharmacy Services Assistant.

Where you'll work

Bank Farm Road
Shrewsbury
SY3 6DU

Training

Apprenticeships include time away from working for specialist training. You’ll study to gain professional knowledge and skills.

Training provider

HALESOWEN COLLEGE

Training course

Pharmacy services assistant (level 2)

Understanding apprenticeship levels (opens in new tab)

What you'll learn

Course contents
  • receive and log prescriptions
  • assemble prescribed items, undertake an in-process accuracy check and issue prescribed items
  • work according to legislative requirements, and organisational policies
  • order, receive, maintain and issue pharmaceutical stock
  • provide appropriate advice when authorised on supplied medicines and products, their storage and disposal
  • work within the parameters of Standard Operating Procedures (SOPs) of the pharmacy
  • act in accordance with systems and organisational governance
  • recognise and act within the pharmacy regulatory, legal and ethical standards
  • support the team in the development of others
  • maintain and further develop your own skills and knowledge through development activities; maintain evidence of your personal development and actively prepare for and participate in appraisal
  • communicate effectively with the public, carers and other health and social care professionals using a range of techniques to determine their needs, and keep information confidential
  • handle information (record, report and store information) related to individuals and/or patients in line with local and national policies
  • use pharmacy IT systems and other IT resources according to legislative requirements and organisational policies
  • demonstrate person centred care and support within a pharmacy setting
  • make pharmacy patients and patient safety your first concern
  • use judgement and refer service user as appropriate to another member of the team, GP, healthcare worker, manufacturer etc
  • maintain the interests of patients and the health of the public
  • promote and advocate equality, diversity and inclusion
  • promote healthy lifestyles to customers
  • work safely within the parameters of your role using Standard Operating Procedures
  • apply policies which relate to health and safety at work
  • act appropriately in situations to prevent harm to yourself and others

Training schedule

100% remote delivery

Requirements

Essential qualifications

GCSE in:

Maths and English (grade 3)

Share if you have other relevant qualifications and industry experience. The apprenticeship can be adjusted to reflect what you already know.

Skills

  • Communication skills
  • Attention to detail
  • Organisation skills
  • Customer care skills
  • Team working
  • Initiative
  • Non judgemental
  • Patience

About this employer

Radbrook Green Pharmacy is a friendly, community-focused pharmacy in Shrewsbury, providing a wide range of services to local patients. Working alongside an experienced pharmacy team, the apprentice will gain valuable hands-on experience in dispensing, customer service, stock management and supporting the safe and effective delivery of pharmacy services.

After this apprenticeship

Your earnings can increase over time with an apprenticeship. Find out about potential future pay (opens in new tab).

On successful completion of the Level 2 Pharmacy Services Assistant apprenticeship, you can progress into a permanent Pharmacy Services Assistant or Dispenser role. With further experience and development, you may have the opportunity to progress to the Level 3 Pharmacy Technician apprenticeship, leading towards becoming a qualified and registered Pharmacy Technician.

Ask a question

The contact for this apprenticeship is:

HALESOWEN COLLEGE

Tess Harris

tessharris@halesowen.ac.uk

The reference code for this apprenticeship is VAC2000057159.

Apply now

Closes in 14 days (Monday 19 October 2026 at 11:59pm)