Business Administration Support Apprentice

MARWAN INTERIORS LTD

Taunton (TA1 1QE)

Closes in 14 days (Friday 16 October 2026 at 11:59pm)

Posted on 2 October 2026

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Summary

As a Business Administration Support Apprentice, you will provide support across the business, helping to ensure the smooth running of the office and supporting projects where required. You will gain experience in a range of business functions, including admin, customer service, record keeping, and business processes.

Wage

£15,600 to £24,784.50, depending on your age

National Minimum Wage

Minimum wage rates (opens in new tab)

Training course
Administration assistant (level 2)
Hours
Monday - Friday 8.30 am - 4.30 pm

37 hours 30 minutes a week

Start date

Tuesday 27 October 2026

Duration

1 year

Positions available

1

Work

Most of your apprenticeship is spent working. You’ll learn on the job by getting hands-on experience.

What you'll do at work

This is an exciting entry-level opportunity for someone looking to begin a career in business administration. Working as part of a supportive team, you'll gain hands-on experience across a wide range of office functions while developing valuable workplace skills and knowledge.

You'll support the smooth running of the business by assisting with administrative tasks, customer communications, project support, and general office duties. Throughout the apprenticeship, you'll receive regular coaching and mentoring, helping you build confidence and gradually take on greater responsibility.

Key duties will include:

  • Answering telephone calls, taking messages, and directing enquiries appropriately.
  • Managing incoming emails and forwarding requests to the relevant colleagues.
  • Maintaining electronic and paper filing systems to keep records organised and up to date.
  • Entering, updating, and checking information on company systems and spreadsheets.
  • Supporting the administration of projects and day-to-day business activities.
  • Scanning, photocopying, printing, and distributing documents as required.
  • Scheduling meetings and updating team calendars.
  • Welcoming visitors and assisting with general showroom duties.
  • Supporting customer and supplier communications under supervision.
  • Assisting with invoicing and purchase order administration.
  • Taking meeting notes and helping to circulate actions where required.
  • Following company policies, procedures, and best practice guidelines.
  • Providing general administrative support to colleagues across the business.

As part of your apprenticeship, you'll also attend training, complete coursework, and apply your learning in the workplace, developing the knowledge, skills, and behaviours needed for a successful career in administration.

Where you'll work

101 Winchester Street
Taunton
TA1 1QE

Training

Apprenticeships include time away from working for specialist training. You’ll study to gain professional knowledge and skills.

Training provider

UNIVERSITY CENTRE SOMERSET COLLEGE GROUP

Training course

Administration assistant (level 2)

Understanding apprenticeship levels (opens in new tab)

What you'll learn

Course contents
  • Receive, retrieve, process, record and store information and data.
  • Operate within organisational policies, standards and procedures and relevant legislation respecting confidentiality; adapting to operational changes as they occur.
  • Use software packages and tools for example AI or automation to input and process data and information, to contribute to routine administration tasks in line with organisational policies and procedures.
  • Handle and communicate information in line with organisational policies, procedures and security requirements.
  • Recognise and rectify issues and escalate as required. For example stakeholder documents and reports, safeguarding concerns or abusive behaviour.
  • Plan and review administration tasks allocated by supervisor.
  • Maintain professional relationships with stakeholders.
  • Monitor and report on the use of resources such as materials, equipment and supplies.
  • Use agreed organisational systems and protocols to manage calendars, diaries and booking systems.
  • Source information as requested by stakeholders, ensuring they are shareable. As examples client records, signpost to services or reports.
  • Use continuing professional development including self-reflection to support current and future training and development needs.
  • Use communication tools to respond to stakeholders using professional language and organisational etiquette.
  • Operate within agreed health and safety standards.
  • Use time management tools to meet deadlines.
  • Handle feedback following expected professional etiquette.
  • Maintain wellbeing, accessing organisational support mechanisms if required.
  • Review and check own work.
  • Use cloud services to share documents for use and or collaboration.
  • Protect against security threats for example, strong passwords, two step verification, office tailgating and display of security passes or clothing that identifies secure workplaces.
  • Seek clarification and help, when required, to complete assigned tasks within agreed timeframes.
  • Receive, retrieve, process, record and store information and data.
  • Operate within organisational policies, standards and procedures and relevant legislation respecting confidentiality; adapting to operational changes as they occur.
  • Use software packages and tools for example AI or automation to input and process data and information, to contribute to routine administration tasks in line with organisational policies and procedures.
  • Handle and communicate information in line with organisational policies, procedures and security requirements.
  • Recognise and rectify issues and escalate as required. For example stakeholder documents and reports, safeguarding concerns or abusive behaviour.
  • Plan and review administration tasks allocated by supervisor.
  • Maintain professional relationships with stakeholders.
  • Monitor and report on the use of resources such as materials, equipment and supplies.
  • Use agreed organisational systems and protocols to manage calendars, diaries and booking systems.
  • Source information as requested by stakeholders, ensuring they are shareable. As examples client records, signpost to services or reports.
  • Use continuing professional development including self-reflection to support current and future training and development needs.
  • Use communication tools to respond to stakeholders using professional language and organisational etiquette.
  • Operate within agreed health and safety standards.
  • Use time management tools to meet deadlines.
  • Handle feedback following expected professional etiquette.
  • Maintain wellbeing, accessing organisational support mechanisms if required.
  • Review and check own work.
  • Use cloud services to share documents for use and or collaboration.
  • Protect against security threats for example, strong passwords, two step verification, office tailgating and display of security passes or clothing that identifies secure workplaces.
  • Seek clarification and help, when required, to complete assigned tasks within agreed timeframes.

Training schedule

This training schedule has not been finalised. Check with this employer if you’ll need to travel to a college or training location for this apprenticeship.

Requirements

Desirable qualifications

GCSE in:

  • English (grade 4/C or above or equivalent)
  • Maths (grade 4/C or above or equivalent)

Share if you have other relevant qualifications and industry experience. The apprenticeship can be adjusted to reflect what you already know.

Skills

  • Communication skills
  • Attention to detail
  • Organisation skills
  • Administrative skills
  • Logical
  • Team working
  • Initiative
  • Non judgemental

Other requirements

We are looking for someone who is:

  • Organised and methodical.
  • Eager to learn and develop new skills.
  • Professional and reliable.
  • Friendly and confident when communicating with others.
  • Able to work independently and as part of a team.
  • Comfortable using Microsoft Office applications, including Word, Excel, and Outlook.
  • Able to manage multiple tasks and deadlines.
  • Accurate with attention to detail.
  • Basic IT skills.
  • Positive attitude and willingness to learn.
  • Previous office or customer service experience (not essential)
  • Interest in construction, interiors, or business administration.
  • Familiarity with Microsoft 365 applications.

About this employer

At Marwan, we design, supply and install spaces that feel lived in from day one — elegant, inviting, and made to be experienced, not just admired. Our mission is to create environments that feel as comfortable as they are beautifully crafted. We specialise in both interior and exterior, combining exceptional materials with skilled craftsmanship to bring every project to life. From bespoke homes to refined commercial spaces, we believe these spaces should feel effortless, timeless, and deeply personal.  Guided by a passion for detail and a commitment to quality, we work closely with our clients to deliver results that not only meet expectations — but redefine them. As our business continues to grow, we are looking for a motivated and organised individual to join our team as a Business Administration Support Apprentice.  Marwan was established in 2022, built on a foundation of over 30 years of combined experience in supply and installation. From day one, our vision has been clear — to bring craftsmanship, creativity, and quality together under one roof. What began as a small, dedicated team has grown into a trusted name in the industry, known for delivering projects that blend elegance with precision.  This year marks our biggest milestone yet, with the opening of our first showroom — a space that reflects who we are and the standards we live by. It's more than just a showcase of our work; it's a place where ideas come to life and our passion for exceptional detail continues to grow.

https://www.marwan.uk/ (opens in new tab)

Company benefits

  • Paid holiday entitlement
  • Workplace pension

After this apprenticeship

Your earnings can increase over time with an apprenticeship. Find out about potential future pay (opens in new tab).

This role will be supported through regular coaching and mentoring, allowing the successful candidate to gradually take on greater responsibility as their confidence and skills develop.

Ask a question

The contact for this apprenticeship is:

UNIVERSITY CENTRE SOMERSET COLLEGE GROUP

The reference code for this apprenticeship is VAC2000057086.

Apply now

Closes in 14 days (Friday 16 October 2026 at 11:59pm)