Sales & Business Administration Apprentice
A B FLUID POWER LTD
Bristol (BS11 9LQ)
Closes in 30 days (Monday 2 November 2026 at 11:59pm)
Posted on 2 October 2026
Contents
Summary
We're looking for an organised, proactive and professional individual who is looking to begin a career in business administration, sales and customer service. The role will also include some time in the stores carrying out stock-related tasks and preparing products for dispatch, as well as occasional support in the workshop when required.
- Wage
-
£15,600 for your first year, then could increase depending on your age
National Minimum Wage rate for apprentices
- Training course
- Business administrator (level 3)
- Hours
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Monday to Friday, 9.00am to 5.30pm, with 30 minutes for lunch. 37.5 hours per week.
37 hours 30 minutes a week
- Start date
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Tuesday 10 November 2026
- Duration
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1 year 2 months
- Positions available
-
1
Work
Most of your apprenticeship is spent working. You’ll learn on the job by getting hands-on experience.
What you'll do at work
Working closely with the wider team, you'll support the day-to-day administration, sales and customer service activities of the business.
The role is primarily office and customer-facing, with additional responsibilities in the stores and occasional support in the workshop. This varied role may include:
- Responding to customer enquiries by telephone, email and in person
- Providing customers with information about hydraulic hoses, fittings, valves and other products
- Creating accurate quotes and processing sales orders
- Processing invoices and supporting general accounts administration
- Entering and updating customer, order and product information on the company's systems and ERP system
- Maintaining accurate records, databases, spreadsheets and filing systems
- Supporting the sales team with administration and customer follow-up
- Liaising with customers and suppliers to obtain information and resolve queries
- Building positive relationships with trade customers through responsive and professional customer service
- Receiving and processing incoming deliveries
- Supporting stock control and carrying out regular stock takes
- Checking, organising and replenishing stock in the stores
- Picking, packaging and preparing products for dispatch
- Preparing and processing paperwork relating to orders and deliveries
- Assisting with the organisation and maintenance of the stores and office
- Supporting the team with general administrative tasks and projects
- Providing occasional support in the workshop when required, including assisting with practical tasks and developing an understanding of hydraulic hose assembly and workshop processes
- Following company procedures relating to health and safety, quality and customer service
Where you'll work
Unit 7, Avon Gorge Industrial Estate
Portview Road
Bristol
BS11 9LQ
Training
Apprenticeships include time away from working for specialist training. You’ll study to gain professional knowledge and skills.
Training provider
HOUSE OF CLIVE (HAIR AND BEAUTY) LIMITED
Training course
Business administrator (level 3)
Understanding apprenticeship levels (opens in new tab)
What you'll learn
Course contents
- Skilled in the use of multiple IT packages and systems relevant to the organisation in order to: write letters or emails, create proposals, perform financial processes, record and analyse data. Examples include MS Office or equivalent packages. Able to choose the most appropriate IT solution to suit the business problem. Able to update and review databases, record information and produce data analysis where required.
- Produces accurate records and documents including: emails, letters, files, payments, reports and proposals. Makes recommendations for improvements and present solutions to management. Drafts correspondence, writes reports and able to review others' work. Maintains records and files, handles confidential information in compliance with the organisation's procedures. Coaches others in the processes required to complete these tasks.
- Exercises proactivity and good judgement. Makes effective decisions based on sound reasoning and is able to deal with challenges in a mature way. Seeks advice of more experienced team members when appropriate.
- Builds and maintains positive relationships within their own team and across the organisation. Demonstrates ability to influence and challenge appropriately. Becomes a role model to peers and team members, developing coaching skills as they gain area knowledge.
- Demonstrates good communication skills, whether face-to-face, on the telephone, in writing or on digital platforms. Uses the most appropriate channels to communicate effectively. Demonstrates agility and confidence in communications, carrying authority appropriately. Understands and applies social media solutions appropriately. Answers questions from inside and outside of the organisation, representing the organisation or department.
- Completes tasks to a high standard. Demonstrates the necessary level of expertise required to complete tasks and applies themself to continuously improve their work. Is able to review processes autonomously and make suggestions for improvements. Shares administrative best-practice across the organisation e.g. coaches others to perform tasks correctly. Applies problem-solving skills to resolve challenging or complex complaints and is a key point of contact for addressing issues.
- Takes responsibility for initiating and completing tasks, manages priorities and time in order to successfully meet deadlines. Positively manages the expectations of colleagues at all levels and sets a positive example for others in the workplace. Makes suggestions for improvements to working practice, showing understanding of implications beyond the immediate environment (e.g. impact on clients, suppliers, other parts of the organisation). Manages resources e.g. equipment or facilities. Organises meetings and events, takes minutes during meetings and creates action logs as appropriate. Takes responsibility for logistics e.g. travel and accommodation.
- Uses relevant project management principles and tools to scope, plan, monitor and report. Plans required resources to successfully deliver projects. Undertakes and leads projects as and when required.
Training schedule
More training information
- Next Level will work closely with you to complete your Level 3 Business Administrator Apprenticeship
- We can hire apprentices at any time and hold regular workshops for those on the course
- These workshops occur once every 2 weeks both online and in our academy in Bristol City Centre
- You will get specific 1-2-1 tutoring and regular reviews between your tutor, manager and yourself to ensure you are meeting deadlines and staying on top of your work
- If required, we can also provide Functional Skills in maths and English, throughout your apprenticeship
Requirements
Desirable qualifications
GCSE in:
- English (grade 4)
- Maths (grade 4)
Share if you have other relevant qualifications and industry experience. The apprenticeship can be adjusted to reflect what you already know.
Skills
- Communication skills
- IT skills
- Organisation skills
- Customer care skills
- Problem solving skills
- Administrative skills
- Team working
- Creative
- Initiative
- Time management
- Professionalism
Other requirements
- Be comfortable working in a hands-on environment and carrying out tasks in the stores/warehouse when required
- Be willing to occasionally support the workshop and get involved with practical tasks
- Be comfortable working across both office and operational areas of the business
About this employer
AB Fluid Power is a specialist engineering business based in Bristol, providing hydraulic, pneumatic, drive and control solutions to customers across a range of industries.
Established in 1985, the company is focused on providing quality products, technical expertise and excellent customer service.
After this apprenticeship
Your earnings can increase over time with an apprenticeship. Find out about potential future pay (opens in new tab).
Our intention is for this apprenticeship to be the beginning of a longer-term role within AB Fluid Power.
As the successful applicant develops their knowledge of the business, our customers and suppliers, there is the opportunity for the position to grow with them.
Ultimately, we would like to develop somebody who becomes a trusted and important part of the day-to-day operation of the company, with increasing responsibility and the opportunity to shape the role around their strengths as both they and the business develop.
Ask a question
The contact for this apprenticeship is:
HOUSE OF CLIVE (HAIR AND BEAUTY) LIMITED
The reference code for this apprenticeship is VAC2000057081.
Apply now
Closes in 30 days (Monday 2 November 2026 at 11:59pm)