Clinical Support Worker apprenticeship

East and North Herts NHS Trust

Hertfordshire (SG1 4AB)

Closes in 28 days (Monday 2 November 2026 at 11:59pm)

Posted on 2 October 2026

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Summary

The Clinical Support Worker plays a crucial and respected role within the nursing team. Positioned in a ward or unit setting, they collaborate closely with others to ensure the delivery of high-quality, compassionate care to patients and their families or carers.

• Wage:

  £25,000 a year

  Minimum wage rates (opens in new tab)

  The pay scale is between £24,937 - £26,598

• Training course: Healthcare support worker (level 2)
• Hours: Shift work on a rota basis. You will need to be available to work weekends, bank holidays and night shifts.

  37 hours 30 minutes a week

• Start date:

  Monday 9 November 2026

• Duration:

  1 year

• Positions available:

  10

Work

Most of your apprenticeship is spent working. You’ll learn on the job by getting hands-on experience.

What you'll do at work

• To provide a high standard of nursing care to meet the needs of patients with supervision and support from senior colleagues.
• Assisting with carrying out additional clinical care duties upon successful completion of relevant competency assessment
• Prepare each individuals environment, equipment and materials appropriately for clinical setting.
• Assist the registered nurse in the collection of specimens and where required and prepare for, undertake, and record treatment as delegated e.g.. stool, urine, sputum, and wound swab.
• Assist healthcare professionals in carrying out clinical procedures and work in a way that minimises risks to health, safety, and security.
• Assist the registered nurse by accurate recording of clinical observations and data relating to patients care, ensuring any concerns are discussed with the senior colleagues
• Report any issues at work that may put health, safety, and security at risk.
• Identify clinical changes in patients and escalate / seek timely advice from senior colleagues whenever necessary
• Work within the limits of own competence and responsibility and refers issues beyond these limits to relevant people.
• Undertake the delegated task/assessments correctly, effectively, to time and report back on those aspects of assessments.
• Contribute to the development of own knowledge and skills.
• Move patients, machinery, and goods in accordance with East & North Herts NHS Trust policies and procedures, whilst identifying and minimising the risks involved. and take and record observations as requested, i.e. temperature, pulse, respiration, oxygen situations and blood pressure, and to report any abnormalities to the registered nurse. Recording of ECGs.
• Take an active part in agreed learning activities and keeps a record of them.
• Involve patients and carers /relatives in shared decision making and provide reassurance and support to patients and carers /family.

Where you'll work

Lister Hospital
Coreys Mill Lane
Stevenage
Hertfordshire
SG1 4AB

Training

Apprenticeships include time away from working for specialist training. You’ll study to gain professional knowledge and skills.

Training provider

STEADFAST TRAINING LTD

Training course

Healthcare support worker (level 2)

Understanding apprenticeship levels (opens in new tab)

What you'll learn

Course contents

• Work in line with legislation, policies, standards, local ways of working and codes of conduct that apply to own role
• Work within the scope of practice, the limits of own knowledge and skills, escalating and reporting to others when needed
• Work as part of a multi-disciplinary team to provide safe non-discriminatory person-centred care and support in line with individual’s established consent
• Implement a duty of care, recognising and responding to safeguarding and protection concerns and acting in the best interest of individuals to ensure they do not come to harm
• Recognise and respond to the signs and symptoms that an individual is in pain, distress or discomfort to maximise comfort and wellbeing
• Recognise and respond to changes in individuals’ health and wellbeing
• Perform basic life support
• Undertake physiological measurements, selecting and using the correct tools or equipment
• Assist the registered practitioner in encouraging individuals to take or use their prescribed medication
• Promote access to fluids and nutrition in line with an individual’s care plan
• Support individuals with activities of daily living to maximise independence in line with their desired outcomes and plan of care
• Contribute to the storage of supplies and equipment
• Contribute to the cleaning, disinfecting and disposal of materials and equipment
• Support others with appointments, enquiries and referrals
• Communicate with individuals using techniques designed to facilitate understanding
• Recognise and respond to limitations in an individual’s mental capacity
• Act on opportunities to support others to maximise their health, well-being and positive lifestyle choices
• Record and store information related to individuals securely and in line with local and national policies, including the safe use of technology
• Report and share information related to individuals securely and in line with local and national policies, maintaining confidentiality
• Maintain a safe and healthy working environment, using a range of techniques for infection prevention and control, including hand hygiene and the use of Personal Protective Equipment (PPE)
• Move and handle equipment or other items safely and assist individuals
• Take action in response to identified concerns, risks, incidents or errors and near misses arising in the workplace
• Participate in appraisal and supervision to support ongoing personal development
• Participate in training and development activities including the Care Certificate Standards
• Reflect on own practice
• Contribute to improvement activities in the workplace, for example collecting and logging data for audit
• Use evidence to make suggestions for improving practice
• Work in line with legislation, policies, standards, local ways of working and codes of conduct that apply to own role
• Work within the scope of practice, the limits of own knowledge and skills, escalating and reporting to others when needed
• Work as part of a multi-disciplinary team to provide safe non-discriminatory person-centred care and support in line with individual’s established consent
• Implement a duty of care, recognising and responding to safeguarding and protection concerns and acting in the best interest of individuals to ensure they do not come to harm
• Recognise and respond to the signs and symptoms that an individual is in pain, distress or discomfort to maximise comfort and wellbeing
• Recognise and respond to changes in individuals’ health and wellbeing
• Perform basic life support
• Undertake physiological measurements, selecting and using the correct tools or equipment
• Assist the registered practitioner in encouraging individuals to take or use their prescribed medication
• Promote access to fluids and nutrition in line with an individual’s care plan
• Support individuals with activities of daily living to maximise independence in line with their desired outcomes and plan of care
• Contribute to the storage of supplies and equipment
• Contribute to the cleaning, disinfecting and disposal of materials and equipment
• Support others with appointments, enquiries and referrals
• Communicate with individuals using techniques designed to facilitate understanding
• Recognise and respond to limitations in an individual’s mental capacity
• Act on opportunities to support others to maximise their health, well-being and positive lifestyle choices
• Record and store information related to individuals securely and in line with local and national policies, including the safe use of technology
• Report and share information related to individuals securely and in line with local and national policies, maintaining confidentiality
• Maintain a safe and healthy working environment, using a range of techniques for infection prevention and control, including hand hygiene and the use of Personal Protective Equipment (PPE)
• Move and handle equipment or other items safely and assist individuals
• Take action in response to identified concerns, risks, incidents or errors and near misses arising in the workplace
• Participate in appraisal and supervision to support ongoing personal development
• Participate in training and development activities including the Care Certificate Standards
• Reflect on own practice
• Contribute to improvement activities in the workplace, for example collecting and logging data for audit
• Use evidence to make suggestions for improving practice

Training schedule

All training will take place at Lister Hospital, with agreed monthly meetings as scheduled.

Requirements

Desirable qualifications

GCSE in:

• English (grade 4)
• Maths (grade 4)

Share if you have other relevant qualifications and industry experience. The apprenticeship can be adjusted to reflect what you already know.

Skills

• Attention to detail
• Customer care skills
• Team working
• Non judgemental
• Patience

About this employer

East and North Hertfordshire Teaching NHS Trust are a large acute and community teaching trust, providing services across the Lister Hospital, Mount Vernon Cancer Centre, the New QEII and Hertford County hospitals, as well as a wide range of community services. At the heart of their Trust is a clear ambition: to provide high-quality care and an outstanding experience for every patient, every time. They are committed to delivering this through a strong and positive organisational culture, where their values guide how they work with patients, colleagues and partners every day. 

After this apprenticeship

Your earnings can increase over time with an apprenticeship. Find out about potential future pay (opens in new tab).

Once you have completed this apprenticeship, there will be an opportunity to continue progressing with different qualifications e.g. Level 3/Nursing Degree etc. 

Ask a question

The contact for this apprenticeship is:

STEADFAST TRAINING LTD

Jamie Balding

jamie.balding@steadfasttraining.co.uk

01775513050

The reference code for this apprenticeship is VAC2000057051.

Apply now

Closes in 28 days (Monday 2 November 2026 at 11:59pm)