Apprentice Business Administrator- supporting the Real Estate Team
WINTONS REAL ESTATE LTD
LONDON (E12 5AW)
Closes in 14 days (Friday 16 October 2026 at 11:59pm)
Posted on 1 October 2026
Contents
Summary
Must be organised and have good communication skills, written and verbal, and be computer literate. A good work ethic and positive attitude are essential. You will be the face of the company and the go-to person for a range of admin duties throughout the sales and lettings process, liaising with colleagues to arrange viewings etc.
- Wage
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£16,640 for your first year, then could increase depending on your age
National Minimum Wage rate for apprentices
- Training course
- Business administrator (level 3)
- Hours
-
Monday to Friday 10:00am to 6:00pm (40-hour week).
May be required to work some Saturdays (This is paid extra).
40 hours a week
- Start date
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Monday 19 October 2026
- Duration
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1 year 1 month
- Positions available
-
1
Work
Most of your apprenticeship is spent working. You’ll learn on the job by getting hands-on experience.
What you'll do at work
This is a great opportunity to work within real estate.
We are seeking a mature, self-assured, driven, and passionate person who is organised, accustomed to meeting deadlines, and excellent with people.
Are you a positive person seeking to launch your career in a dynamic sector?
You must have a good outlook, want to learn, and a desire to grow, we will be pleased to teach you the technical skills.
We work with local authorities with social housing.
Your roles and responsibilities will include:
- Assisting clients with regards to the letting process
- Giving advice and guidance
- Answering customer queries providing a good level of customer service
- Assisting customer when maintenance needs to be carried out and instructing contractors
- Payment to contractors
- Assisting with assessing tenant applications
- Assisting undertaking credit references and general reference checks
- Leases ASTs and renewals
- Onboarding on council system and emailing councils.
- Pre-tenancy and post tenancy
- Billing
- Assist the client and senior staff when negotiations between tenant and landlord are being carried out
- Renewing all expired certs: Gas, EPC, Electric, & FRA.
- Licence new and renewals
- Office renewals
- General admin duties
- Customer service duties ensuring clients are happy and that the process is running smoothly between all parties
Where you'll work
733 ROMFORD ROAD
MANOR PARK
LONDON
E12 5AW
Training
Apprenticeships include time away from working for specialist training. You’ll study to gain professional knowledge and skills.
Training provider
DAVIDSON TRAINING UK LIMITED
Training course
Business administrator (level 3)
Understanding apprenticeship levels (opens in new tab)
What you'll learn
Course contents
- Skilled in the use of multiple IT packages and systems relevant to the organisation in order to: write letters or emails, create proposals, perform financial processes, record and analyse data. Examples include MS Office or equivalent packages. Able to choose the most appropriate IT solution to suit the business problem. Able to update and review databases, record information and produce data analysis where required.
- Produces accurate records and documents including: emails, letters, files, payments, reports and proposals. Makes recommendations for improvements and present solutions to management. Drafts correspondence, writes reports and able to review others' work. Maintains records and files, handles confidential information in compliance with the organisation's procedures. Coaches others in the processes required to complete these tasks.
- Exercises proactivity and good judgement. Makes effective decisions based on sound reasoning and is able to deal with challenges in a mature way. Seeks advice of more experienced team members when appropriate.
- Builds and maintains positive relationships within their own team and across the organisation. Demonstrates ability to influence and challenge appropriately. Becomes a role model to peers and team members, developing coaching skills as they gain area knowledge.
- Demonstrates good communication skills, whether face-to-face, on the telephone, in writing or on digital platforms. Uses the most appropriate channels to communicate effectively. Demonstrates agility and confidence in communications, carrying authority appropriately. Understands and applies social media solutions appropriately. Answers questions from inside and outside of the organisation, representing the organisation or department.
- Completes tasks to a high standard. Demonstrates the necessary level of expertise required to complete tasks and applies themself to continuously improve their work. Is able to review processes autonomously and make suggestions for improvements. Shares administrative best-practice across the organisation e.g. coaches others to perform tasks correctly. Applies problem-solving skills to resolve challenging or complex complaints and is a key point of contact for addressing issues.
- Takes responsibility for initiating and completing tasks, manages priorities and time in order to successfully meet deadlines. Positively manages the expectations of colleagues at all levels and sets a positive example for others in the workplace. Makes suggestions for improvements to working practice, showing understanding of implications beyond the immediate environment (e.g. impact on clients, suppliers, other parts of the organisation). Manages resources e.g. equipment or facilities. Organises meetings and events, takes minutes during meetings and creates action logs as appropriate. Takes responsibility for logistics e.g. travel and accommodation.
- Uses relevant project management principles and tools to scope, plan, monitor and report. Plans required resources to successfully deliver projects. Undertakes and leads projects as and when required.
Training schedule
- Full training will be given, leading to a recognised Business Administration Apprenticeship Standard Level 3 qualification
- Full-on-the-job training will be delivered
- Off-the-job training will be supported by our training provider - Davidson Training UK Ltd
- You will complete the Functional Skills in maths and English up to and including Level 2 (if you don't already hold the equivalent)
- All training will be delivered in the workplace during working hours; no college day release is required
Requirements
Share if you have other relevant qualifications and industry experience. The apprenticeship can be adjusted to reflect what you already know.
Skills
- Communication skills
- IT skills
- Attention to detail
- Organisation skills
- Customer care skills
- Problem solving skills
- Administrative skills
- Logical
- Team working
- Initiative
- Common Sense
- Self Motivated
- Time management
- Professional manner
Other requirements
You must be self-motivated with excellent time-management skills and have excellent communication skills including a professional telephone manner. We are a 6 minute walk from Manor Park Station, please ensure you can commute in a realistic time.
About this employer
Wintons Real Estate Ltd is a great company that provides quality service! They are quick in processing documents, have a polite and helpful team, and go above and beyond for both tenants and home sellers.
Honest. Efficient. Professional.
https://www.instagram.com/wintonsrealestate/ (opens in new tab)
After this apprenticeship
Your earnings can increase over time with an apprenticeship. Find out about potential future pay (opens in new tab).
If you do well in your apprenticeship and show us what you’re capable of, there may be an opportunity to stay with us in a full-time role and continue developing your career with the company.
Ask a question
The contact for this apprenticeship is:
DAVIDSON TRAINING UK LIMITED
GEMMA BARR
gemmabarr@davidsontraining.com
07399 586723
The reference code for this apprenticeship is VAC2000056693.
Apply now
Closes in 14 days (Friday 16 October 2026 at 11:59pm)