Business Administration Apprentice
EMBARK FEDERATION
Derby (DE22 1GB)
Closes in 15 days (Sunday 1 November 2026)
Posted on 16 October 2026
Contents
Summary
We are looking for an enthusiastic and organised apprentice to join our Central Team. This is a varied entry-level role providing general administrative support across the team while gaining practical experience of working within a busy education organisation.
- Wage
-
£18,000 a year
- Training course
- Business administrator (level 3)
- Hours
-
Monday - Friday, 9.00am - 5.00pm.
37 hours a week
- Start date
-
Monday 16 November 2026
- Duration
-
1 year
- Positions available
-
1
Work
Most of your apprenticeship is spent working. You’ll learn on the job by getting hands-on experience.
What you'll do at work
The role will be varied and will include:
- Supporting the organisation of meetings, training sessions and events, including booking rooms and venues, arranging refreshments and food, confirming numbers and dietary requirements, preparing meeting spaces and ensuring any required materials or equipment are available.
- Managing day to day visitor arrangements, including making bookings through the visitor system, providing relevant arrival information and welcoming and directing guests when they arrive at the Central Team.
- Supporting travel and accommodation arrangements for Central Team colleagues, including researching suitable options, making bookings as directed and maintaining accurate booking information.
- Supporting the management of shared calendars, meeting invitations and appointments, and helping to coordinate general enquiries received by the Central Team.
- Answering telephone calls and responding to routine enquiries, taking accurate messages and directing queries to the appropriate colleague where required.
- Preparing and formatting documents, spreadsheets, presentations, agendas, meeting papers and other materials to support the work of the Central Team.
- Updating records, trackers, contact lists and other information, ensuring records are accurate, organised and kept up to date
- Supporting routine communications with schools, colleagues and external organisations, including preparing and distributing emails, information and meeting or event details.
- Completing filing, data entry, scanning and other general office administration, and helping to keep shared information, resources and office areas organised.
- Providing practical administrative support for Central Team projects and activities.
- Using and developing confidence in Microsoft 365 and other systems used by the Central Team, including Outlook, Word,
- Excel, PowerPoint, Teams and relevant online platforms.
- Undertaking other reasonable administrative duties appropriate to the apprenticeship and providing support across the Central Team as priorities require.
Where you'll work
Kedleston Road
Derby
DE22 1GB
Training
Apprenticeships include time away from working for specialist training. You’ll study to gain professional knowledge and skills.
Training provider
EMA TRAINING LIMITED
Training course
Business administrator (level 3)
Understanding apprenticeship levels (opens in new tab)
What you'll learn
Course contents
- Skilled in the use of multiple IT packages and systems relevant to the organisation in order to: write letters or emails, create proposals, perform financial processes, record and analyse data. Examples include MS Office or equivalent packages. Able to choose the most appropriate IT solution to suit the business problem. Able to update and review databases, record information and produce data analysis where required.
- Produces accurate records and documents including: emails, letters, files, payments, reports and proposals. Makes recommendations for improvements and present solutions to management. Drafts correspondence, writes reports and able to review others' work. Maintains records and files, handles confidential information in compliance with the organisation's procedures. Coaches others in the processes required to complete these tasks.
- Exercises proactivity and good judgement. Makes effective decisions based on sound reasoning and is able to deal with challenges in a mature way. Seeks advice of more experienced team members when appropriate.
- Builds and maintains positive relationships within their own team and across the organisation. Demonstrates ability to influence and challenge appropriately. Becomes a role model to peers and team members, developing coaching skills as they gain area knowledge.
- Demonstrates good communication skills, whether face-to-face, on the telephone, in writing or on digital platforms. Uses the most appropriate channels to communicate effectively. Demonstrates agility and confidence in communications, carrying authority appropriately. Understands and applies social media solutions appropriately. Answers questions from inside and outside of the organisation, representing the organisation or department.
- Completes tasks to a high standard. Demonstrates the necessary level of expertise required to complete tasks and applies themself to continuously improve their work. Is able to review processes autonomously and make suggestions for improvements. Shares administrative best-practice across the organisation e.g. coaches others to perform tasks correctly. Applies problem-solving skills to resolve challenging or complex complaints and is a key point of contact for addressing issues.
- Takes responsibility for initiating and completing tasks, manages priorities and time in order to successfully meet deadlines. Positively manages the expectations of colleagues at all levels and sets a positive example for others in the workplace. Makes suggestions for improvements to working practice, showing understanding of implications beyond the immediate environment (e.g. impact on clients, suppliers, other parts of the organisation). Manages resources e.g. equipment or facilities. Organises meetings and events, takes minutes during meetings and creates action logs as appropriate. Takes responsibility for logistics e.g. travel and accommodation.
- Uses relevant project management principles and tools to scope, plan, monitor and report. Plans required resources to successfully deliver projects. Undertakes and leads projects as and when required.
Training schedule
If successful in being offered this position, you will be enrolled onto the Business Administrator level 3 apprenticeship programme.
Your training will be provided by EMA Training through online sessions once a month and you will cover the below modules:
- Business Fundamentals
- Communications and Stakeholder Engagement
- Operations and Document Management
- IT Systems and Digital Competency
- Planning, Prioritisation and Project Support
- Decision Making and Process Improvement
- Professionalism and Personal Development
Upon completing the required content, you will enter your end point assessment, where you will be assessed through a knowledge test, project presentation and professional discussion.
Requirements
Essential qualifications
GCSE in:
Share if you have other relevant qualifications and industry experience. The apprenticeship can be adjusted to reflect what you already know.
Skills
- Communication skills
- IT skills
- Attention to detail
- Organisation skills
- Customer care skills
- Administrative skills
- Logical
- Team working
- Initiative
About this employer
Embark Federation is a family of 29 schools across Derbyshire who are working collaboratively to achieve our vision which is to ‘create schools that stand out at the heart of their community.’ We firmly believe that each school is unique and serves its community and as a trust we can support schools to be able do that effectively.
We are guided by our four core values; Family, Integrity, Teamwork and Success and have made all our key decisions as a trust with these at the forefront of our mind.
Our purpose is to enable all our stakeholders to be able to ‘Love Learning, Love Life’ and this drives us forward every day.
As a trust we provide a wide range of additional opportunities for our schools and young people and work closely with businesses in partnership to allow us to do so.
Our staff are very important to us as a trust and we have provided a number of additional benefits and liaise with a key group of staff from all schools to listen intently and help meet their needs.
Our governance family is thriving and we have incredible volunteers at Local governor, trustees and member level.
Thank you for showing an interest in Embark and please enjoy exploring the website.
After this apprenticeship
Your earnings can increase over time with an apprenticeship. Find out about potential future pay (opens in new tab).
The post will initially be offered on an 18-month fixed-term contract to support completion of the apprenticeship. There is no guarantee of employment beyond the apprenticeship period, although opportunities available at that point can be explored.
Ask a question
The contact for this apprenticeship is:
EMA TRAINING LIMITED
EMA Training
apply@ematraining.co.uk
The reference code for this apprenticeship is VAC2000056681.
Apply now
Closes in 15 days (Sunday 1 November 2026)
After signing in, you’ll apply for this apprenticeship on the company's website.