Administration Apprentice

RUBY VEHICLE SERVICES LTD

Shrewsbury (SY5 9DB)

Closes in 17 days (Friday 23 October 2026 at 11:59pm)

Posted on 30 September 2026

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Summary

An exciting opportunity has become available to join Ruby Vehicle Services Ltd as an Administration Assistant Level 2 apprentice. Ruby Vehicle Services are a family business, offering a supportive environment with potential for a long term career and development. 

Wage

£13,520 for your first year, then could increase depending on your age

National Minimum Wage rate for apprentices

Minimum wage rates (opens in new tab)

Training course
Administration assistant (level 2)
Hours
Monday- Friday 9am- 5pm / 9am- 4pm

32 hours 30 minutes a week

Start date

Monday 26 October 2026

Duration

1 year

Positions available

1

Work

Most of your apprenticeship is spent working. You’ll learn on the job by getting hands-on experience.

What you'll do at work

  • General admin/ reception duties
  • Dealing with calls and emails
  • Using apex systems and quickbooks
  • Booking in both commercial and public appointments
  • Maintaining up to date records of routine maintenance of customers vehicles as well as our own fleet.
  • Maintaining HR records for all employees.
  • Ensuring standards are met with regard to regulations of professional standards set by governing bodies.
  • Liaising with customers and suppliers.
  • Ordering Parts
  • Any other day to day duties as requested by line manager

Where you'll work

T O Tomlins Yard Station Road
Halfway House
Shrewsbury
SY5 9DB

Training

Apprenticeships include time away from working for specialist training. You’ll study to gain professional knowledge and skills.

Training provider

STAFF SELECT LTD

Training course

Administration assistant (level 2)

Understanding apprenticeship levels (opens in new tab)

What you'll learn

Course contents
  • Receive, retrieve, process, record and store information and data.
  • Operate within organisational policies, standards and procedures and relevant legislation respecting confidentiality; adapting to operational changes as they occur.
  • Use software packages and tools for example AI or automation to input and process data and information, to contribute to routine administration tasks in line with organisational policies and procedures.
  • Handle and communicate information in line with organisational policies, procedures and security requirements.
  • Recognise and rectify issues and escalate as required. For example stakeholder documents and reports, safeguarding concerns or abusive behaviour.
  • Plan and review administration tasks allocated by supervisor.
  • Maintain professional relationships with stakeholders.
  • Monitor and report on the use of resources such as materials, equipment and supplies.
  • Use agreed organisational systems and protocols to manage calendars, diaries and booking systems.
  • Source information as requested by stakeholders, ensuring they are shareable. As examples client records, signpost to services or reports.
  • Use continuing professional development including self-reflection to support current and future training and development needs.
  • Use communication tools to respond to stakeholders using professional language and organisational etiquette.
  • Operate within agreed health and safety standards.
  • Use time management tools to meet deadlines.
  • Handle feedback following expected professional etiquette.
  • Maintain wellbeing, accessing organisational support mechanisms if required.
  • Review and check own work.
  • Use cloud services to share documents for use and or collaboration.
  • Protect against security threats for example, strong passwords, two step verification, office tailgating and display of security passes or clothing that identifies secure workplaces.
  • Seek clarification and help, when required, to complete assigned tasks within agreed timeframes.
  • Receive, retrieve, process, record and store information and data.
  • Operate within organisational policies, standards and procedures and relevant legislation respecting confidentiality; adapting to operational changes as they occur.
  • Use software packages and tools for example AI or automation to input and process data and information, to contribute to routine administration tasks in line with organisational policies and procedures.
  • Handle and communicate information in line with organisational policies, procedures and security requirements.
  • Recognise and rectify issues and escalate as required. For example stakeholder documents and reports, safeguarding concerns or abusive behaviour.
  • Plan and review administration tasks allocated by supervisor.
  • Maintain professional relationships with stakeholders.
  • Monitor and report on the use of resources such as materials, equipment and supplies.
  • Use agreed organisational systems and protocols to manage calendars, diaries and booking systems.
  • Source information as requested by stakeholders, ensuring they are shareable. As examples client records, signpost to services or reports.
  • Use continuing professional development including self-reflection to support current and future training and development needs.
  • Use communication tools to respond to stakeholders using professional language and organisational etiquette.
  • Operate within agreed health and safety standards.
  • Use time management tools to meet deadlines.
  • Handle feedback following expected professional etiquette.
  • Maintain wellbeing, accessing organisational support mechanisms if required.
  • Review and check own work.
  • Use cloud services to share documents for use and or collaboration.
  • Protect against security threats for example, strong passwords, two step verification, office tailgating and display of security passes or clothing that identifies secure workplaces.
  • Seek clarification and help, when required, to complete assigned tasks within agreed timeframes.

Training schedule

  • Administration Assistant Level 2
  • Functional Skills maths and English- if required
  • No day release - training carried out within the working environment 
  • Online portfolio 

Requirements

Desirable qualifications

GCSE in:

  • English (grade 4)
  • Maths (grade 4)

Share if you have other relevant qualifications and industry experience. The apprenticeship can be adjusted to reflect what you already know.

Skills

  • Communication skills
  • IT skills
  • Attention to detail
  • Organisation skills
  • Customer care skills
  • Problem solving skills
  • Presentation skills
  • Administrative skills
  • Number skills
  • Analytical skills
  • Logical
  • Team working
  • Initiative
  • Patience

About this employer

From that first van on the road, RVS has grown into a fully equipped workshop and recovery operation serving Shropshire, Wales, Herefordshire and beyond. We now have a team of twelve, an approved Class 4 & 7 MOT testing centre, an HGV ATF lane in the pipeline, and 24/7 recovery capability that stretches from a motorcycle to a 44-tonne lorry.

https://www.rubyvehicleservicesltd.com/ (opens in new tab)

After this apprenticeship

Your earnings can increase over time with an apprenticeship. Find out about potential future pay (opens in new tab).

  • Potential to stay and grow with the business, with progression onto Business Administration Level 3 

Ask a question

The contact for this apprenticeship is:

STAFF SELECT LTD

Nova Training

apprenticeships@novatraining.co.uk

The reference code for this apprenticeship is VAC2000056443.

Apply now

Closes in 17 days (Friday 23 October 2026 at 11:59pm)