Business Administration Apprentice
EPS PIPEWORKS LIMITED
Hull (HU3 5JL)
Closes in 16 days (Friday 16 October 2026 at 11:59pm)
Posted on 30 September 2026
Contents
Summary
Launch your career in Business Administration with EPS Pipeworks. Supporting a busy office environment, you'll develop skills in diary management, customer service, document preparation, record keeping and business administration. This role offers valuable workplace experience with clear opportunities for future progression.
- Wage
-
£13,312 for your first year, then could increase depending on your age
National Minimum Wage rate for apprentices
- Training course
- Business administrator (level 3)
- Hours
-
Monday to Thursday 9.00am to 5.00pm.
32 hours a week
- Start date
-
Thursday 29 October 2026
- Duration
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1 year 6 months
- Positions available
-
1
Work
Most of your apprenticeship is spent working. You’ll learn on the job by getting hands-on experience.
What you'll do at work
Duties will include:
- Managing diaries, schedules and appointments.
- Organising meetings, events and travel arrangements.
- Preparing agendas and taking meeting minutes.
- Managing incoming and outgoing correspondence.
- Maintaining electronic and paper-based filing systems.
- Producing business documents using Microsoft Office or equivalent software.
- Handling telephone, email and face-to-face enquiries.
- Delivering excellent customer service.
- Managing customer requests, complaints or queries.
- Building effective working relationships with internal and external stakeholders.
- Producing reports, spreadsheets and presentations.
- Managing electronic records and business systems.
- Prioritising workloads and meeting deadlines.
- Coordinating meetings and administrative activities.
- Managing confidential information in line with GDPR requirements.
- Working independently whilst recognising when support is required.
- Supporting workplace projects.
Where you'll work
Unit 2B
1 Carlton Street
Hull
HU3 5JL
Training
Apprenticeships include time away from working for specialist training. You’ll study to gain professional knowledge and skills.
Training provider
HULL COLLEGE
Training course
Business administrator (level 3)
Understanding apprenticeship levels (opens in new tab)
What you'll learn
Course contents
- Skilled in the use of multiple IT packages and systems relevant to the organisation in order to: write letters or emails, create proposals, perform financial processes, record and analyse data. Examples include MS Office or equivalent packages. Able to choose the most appropriate IT solution to suit the business problem. Able to update and review databases, record information and produce data analysis where required.
- Produces accurate records and documents including: emails, letters, files, payments, reports and proposals. Makes recommendations for improvements and present solutions to management. Drafts correspondence, writes reports and able to review others' work. Maintains records and files, handles confidential information in compliance with the organisation's procedures. Coaches others in the processes required to complete these tasks.
- Exercises proactivity and good judgement. Makes effective decisions based on sound reasoning and is able to deal with challenges in a mature way. Seeks advice of more experienced team members when appropriate.
- Builds and maintains positive relationships within their own team and across the organisation. Demonstrates ability to influence and challenge appropriately. Becomes a role model to peers and team members, developing coaching skills as they gain area knowledge.
- Demonstrates good communication skills, whether face-to-face, on the telephone, in writing or on digital platforms. Uses the most appropriate channels to communicate effectively. Demonstrates agility and confidence in communications, carrying authority appropriately. Understands and applies social media solutions appropriately. Answers questions from inside and outside of the organisation, representing the organisation or department.
- Completes tasks to a high standard. Demonstrates the necessary level of expertise required to complete tasks and applies themself to continuously improve their work. Is able to review processes autonomously and make suggestions for improvements. Shares administrative best-practice across the organisation e.g. coaches others to perform tasks correctly. Applies problem-solving skills to resolve challenging or complex complaints and is a key point of contact for addressing issues.
- Takes responsibility for initiating and completing tasks, manages priorities and time in order to successfully meet deadlines. Positively manages the expectations of colleagues at all levels and sets a positive example for others in the workplace. Makes suggestions for improvements to working practice, showing understanding of implications beyond the immediate environment (e.g. impact on clients, suppliers, other parts of the organisation). Manages resources e.g. equipment or facilities. Organises meetings and events, takes minutes during meetings and creates action logs as appropriate. Takes responsibility for logistics e.g. travel and accommodation.
- Uses relevant project management principles and tools to scope, plan, monitor and report. Plans required resources to successfully deliver projects. Undertakes and leads projects as and when required.
Training schedule
Hull College will deliver the Apprenticeship Standard Business Administrator qualification through workplace learning.
Requirements
Essential qualifications
GCSE in:
- English (grade 3)
- Maths (grade 3)
Share if you have other relevant qualifications and industry experience. The apprenticeship can be adjusted to reflect what you already know.
Skills
- IT skills
- Attention to detail
- Organisation skills
- Customer care skills
- Administrative skills
- Analytical skills
- Logical
- Initiative
About this employer
EPS Pipeworks is a Hull-based specialist engineering company with over 25 years of experience providing pipework and steelwork fabrication, installation and engineering solutions across the food, energy, utilities and process industries. As a family-run business, they pride themselves on delivering high-quality workmanship, strong customer relationships and innovative solutions, with a commitment to safety, quality and professional development.
After this apprenticeship
Your earnings can increase over time with an apprenticeship. Find out about potential future pay (opens in new tab).
Upon successful completion of the apprenticeship, there may be opportunities to progress into a permanent Business Administrator role, taking on greater responsibility across office operations, customer service and business support functions. With experience, you could develop into senior administrative positions and build a long-term career within the business.
Ask a question
The contact for this apprenticeship is:
HULL COLLEGE
The reference code for this apprenticeship is VAC2000056398.
Apply now
Closes in 16 days (Friday 16 October 2026 at 11:59pm)