Property Manager Apprenticeship
CLARKE HILLYER LIMITED
Loughton, Middlesex
Closes in 8 days (Friday 9 October 2026 at 11:59pm)
Posted on 30 September 2026
Contents
Summary
This is an excellent entry-level opportunity for someone looking to build a career in the property industry. You will gain hands-on experience across both lettings and property management, working alongside an experienced team and gradually taking on greater responsibility as your knowledge develops.
- Wage
-
£16,640 for your first year, then could increase depending on your age
National Minimum Wage rate for apprentices
- Training course
- Housing and property management (level 3)
- Hours
-
Monday to Friday 9am to 6pm, may work weekends.
40 hours a week
- Start date
-
Monday 12 October 2026
- Duration
-
1 year 6 months
- Positions available
-
3
Work
Most of your apprenticeship is spent working. You’ll learn on the job by getting hands-on experience.
What you'll do at work
- Learning the industry from the ground up
- Office tasks
- Liaising professionally with landlords, tenants, applicants and contractors by telephone, email and in person
- Registering applicants, arranging appointments and assisting with property viewings
- Following up enquiries and viewing feedback and helping progress potential tenancies
- Assisting with the marketing of available properties and keeping property information up to date
- Supporting the property management team with maintenance enquiries, repairs and contractor appointments
- Assisting with tenancy administration, compliance documentation, inspections and general property management duties
- Helping with check-ins, check-outs and property visits where required
- Managing and organising property keys, including key cutting, labelling and maintaining accurate key records
- Maintaining accurate records on the company's property management and CRM systems
- Providing general administrative support and assisting with day-to-day tasks around the office as required
- Delivering a friendly, professional and efficient level of customer service at all times
Where you'll work
You can select which locations you want to apply for in your application on Find an apprenticeship.
This apprenticeship is available in these locations:
- Unit 2, Buckingham Court, Rectory Lane, Loughton, IG10 2QZ
- 505, Pinner Road, Harrow, Middlesex, HA2 6EH
Training
Apprenticeships include time away from working for specialist training. You’ll study to gain professional knowledge and skills.
Training provider
THE APPRENTICE ACADEMY LIMITED
Training course
Housing and property management (level 3)
Understanding apprenticeship levels (opens in new tab)
What you'll learn
Course contents
- Customer Service: Apply a range of customer service skills in order to provide a professional, accurate, timely, ethical and non-judgemental front line service which meets the needs of a diverse range of customers and stakeholders
- Communication: Demonstrate appropriate communication skills to enable timely identification and/or resolution of issues for customers and appropriate signposting to other colleagues and/or partner agencies.
- Collaborative working: Work collaboratively with colleagues and partners to achieve individual, team and business targets.
- Respond to vulnerability: Use skill and judgment to understand the needs of vulnerable individuals and groups(including those with complex needs) and respond appropriately
- Information collection and sharing: Use a variety of methods to identify, collect and communicate technical and other information in a confident and effective manner.
- Influencing and negotiating skills: Influence and negotiate with customers, partners and suppliers.
- Self Management: Organise and plan their own work to ensure tasks are completed and deadlines met.
- Problem Solving: Use a problem solving and flexible approach in their day to day duties.
- Tools and Equipment: Effective use of IT equipment and software, through administration and the appropriate use of work equipment
- Decision making: Effective decision making in order to apply the businesses objectives and priorities.
Training schedule
- Overview of the Level 3 Housing & Property Management Apprenticeship
- Learners undertake a highly flexible, structured development programme to fill gaps in knowledge and skills
- Learners receive support and guidance throughout the programme from our team of property trainers and coaches
- Learners gain an OFQUAL accreditation which is recognised by CIH, Propertymark and The Property Institute for membership purposes
More training information
- 4 Live interactive 2-hour sessions to cover induction, learning, project discussion and preparation for the end
- Online Portal with learning resources (short videos, workbooks, activities, knowledge and skills checks)
- Monthly 121 coach contact (2 hours) with an experienced property coach
- Functional skills (16-18 Mandatory / 19 + optional at no additional cost)
Requirements
Share if you have other relevant qualifications and industry experience. The apprenticeship can be adjusted to reflect what you already know.
Skills
- Communication skills
- IT skills
- Attention to detail
- Organisation skills
- Customer care skills
- Problem solving skills
- Presentation skills
- Administrative skills
- Number skills
- Analytical skills
- Logical
- Team working
- Creative
- Initiative
- Non judgemental
- Patience
- Physical fitness
About this employer
At Clarke Hillyer, we specialise in delivering high-quality property services to clients across a wide range of sectors. With decades of experience, we have built a strong reputation for professionalism, expertise, and a commitment to excellence. Our team provides a full suite of services, including commercial and residential property management, sales, lettings, and valuations, all tailored to meet the specific needs of our clients.
Our History
Founded in 1885, Clarke Hillyer has a long and proud history in the property industry. Over the years, we have evolved and grown while maintaining our core values of integrity, reliability, and customer-focused service. Our extensive experience has enabled us to navigate the changing landscape of the property market, while continually providing solutions that meet the needs of businesses, property owners, and investors.
Many of our clients have been with us for generations, a testament to the trust and strong relationships we’ve built over time. We pride ourselves on being a partner that families and businesses can rely on, decade after decade.
After this apprenticeship
Your earnings can increase over time with an apprenticeship. Find out about potential future pay (opens in new tab).
On successful completion learners will be able to register themselves as an Associate Member of The Association of Residential Lettings Agents (MARLA) or as an Associate Member of The Property Institute(ATPI)* or a CIH Certified Practitioner (CertCIH).
*If TPI modules have been purchased.
Ask a question
The contact for this apprenticeship is:
THE APPRENTICE ACADEMY LIMITED
The reference code for this apprenticeship is VAC2000056381.
Apply now
Closes in 8 days (Friday 9 October 2026 at 11:59pm)