Apprentice Sales Advisor
Wolseley UK
Unit 16 Hortonwood 33 (TF1 7EX)
Closes in 9 days (Wednesday 14 October 2026)
Posted on 5 October 2026
Contents
Summary
Join us, as a Part-Time Apprentice Sales Advisor in Telford and become a key part of a customer-focused team.
- Wage
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£11,000 a year
- Training course
- Trade supplier (level 2)
- Hours
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Our branches are open Monday to Saturday (Saturday mornings only) This vacancy is for 20 hours (4 hours/day) Working pattern will be discussed at interview stage.
20 hours a week
- Start date
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Wednesday 21 October 2026
- Duration
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1 year 3 months
- Positions available
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1
Work
Most of your apprenticeship is spent working. You’ll learn on the job by getting hands-on experience.
What you'll do at work
We are Plumb Centre, part of the Wolseley Group - a leading specialist trade merchant across the UK and Ireland that puts customers at the heart of everything we do.
We're looking for a Part Time Apprentice Sales Advisor to join our team in Telford to:
- Build strong relationships with customers at the trade counter and over the phone
- Provide friendly, knowledgeable product advice and prepare quotations
- Identify opportunities to grow branch sales
So, if you've got:
- Previous customer facing experience
- A confident, positive and approachable attitude
- A genuine passion for providing great customer service
- The enthusiasm work as part of a team and support colleagues in all areas to ensure the smooth running of the branch
In addition to the £11,000 salary, there are also benefits on tap - including:
- Annual leave (increasing with length of service)
- A generous pension scheme (matched up to 9%)
- Potential to earn bonuses
- Access to a great range of online and high street discounts
- Free access to physical, mental and financial wellbeing support
- Cycle to work scheme
All our people are encouraged to live and breathe our core values, which means taking care of and being responsible for the safety, health and wellbeing of their colleagues and working together to provide exceptional service to our customers. It also means being part of a culture in which we Nurture potential and that of others can be fully reached. We achieve this by always treating everyone with fairness and respect whilst working to have a positive impact on the communities we serve.
Where you'll work
Unit 16 Hortonwood 33
TF1 7EX
Training
Apprenticeships include time away from working for specialist training. You’ll study to gain professional knowledge and skills.
Training provider
LIFETIME TRAINING GROUP LIMITED
Training course
Trade supplier (level 2)
Understanding apprenticeship levels (opens in new tab)
What you'll learn
Course contents
- Knowledge and understanding of the organisation’s: communicating confidently to internal and external customers about the company and how it operates
- Knowledge and understanding of the organisation’s: identifying and communicating with the relevant person if a threat or risk to the business is identified
- specialist trade customer profile of the business: using appropriate techniques and forms of communication to put customers at ease and gain their trust.
- specialist trade customer profile of the business: delivering customer service that exceeds customer expectations
- specialist trade customer profile of the business: identifying customer requirements and referring them onwards in an appropriate manner
- trade counter and telesales services: assisting customers in exploring product ranges and alternative and complementary products and services, based on the fundamental underpinning product knowledge
- trade counter and telesales services: identifying the customers’ requirements, matching them to the trade supplier’s products and services
- trade counter and telesales services: delivering accurate product information, to enable the customer to make a decision on products and services and know how to access the detailed technical specification of a product when required.
- trade counter and telesales services: securing a trade sale using appropriate selling techniques, both face to face and on the telephone, and methods to complete the transaction.
- trade counter and telesales services: applying basic merchandising techniques used within the business.
- trade counter and telesales services: applying the key principles of selling in a trade supplier environment, using a variety of methods, which may include unique selling points, upselling, and link selling to secure and complete sales transactions.
- trade counter and telesales services: communicating with customers using various methods and systems appropriate to the situation
- trade counter and telesales services: applying the key principles of administration and working practices to accurately prepare, store, communicate and process businesses documentation.
- trade counter and telesales services: processing information, to the key standards of data protection, security and intellectual property rights.
- key principles of warehousing and stock control: processing and recording the receipt, storage, assembly and despatch of goods.
- key principles of warehousing and stock control: receiving stock, despatching customer orders and processing returns in line with company processes.
- key principles of warehousing and stock control: loading /unloading of supplier and contractor vehicles
- technologies that are appropriate to the role: using technology appropriately and efficiently in line with business policy, e.g. PoS (point of sale) machines, PCs
- technologies that are appropriate to the role: demonstrating the use of various technologies, e.g. bespoke/in house or off the shelf software packages to others.
- legislative responsibilities relating to the business, products and/or services being sold: complying with legal requirements to minimise risk and build customer confidence.
- legislative responsibilities relating to the business, products and/or services being sold: minimising disruption to the business and maintaining the safety and security of people at all time
- legislative responsibilities relating to the business, products and/or services being sold: taking appropriate action if a breach of H&S regulations is identified.
- personal responsibilities and performance contribute to the success of the team and the business: building two-way trust and contribute to working within a team
- personal responsibilities and performance contribute to the success of the team and the business: collaborating with colleagues to resolve problems.
- personal responsibilities and performance contribute to the success of the team and the business: managing personal performance by completing tasks to agreed standards and timescales and by taking action to resolve problems and communicating issues beyond own level of competence.
- personal responsibilities and performance contribute to the success of the team and the business: demonstrating effective time management through planning and prioritising own workload.
- personal responsibilities and performance contribute to the success of the team and the business: identifying own strengths, weaknesses and development needs.
Training schedule
Trade Supplier Apprenticeship Level 2 including Functional Skills in maths and English.
Requirements
Desirable qualifications
null in:
Share if you have other relevant qualifications and industry experience. The apprenticeship can be adjusted to reflect what you already know.
Skills
- Team Working
- Organisation Skills
About this employer
We are Plumb Centre, part of the Wolseley Group - a leading specialist trade merchant across the UK and Ireland that puts customers at the heart of everything we do.
After this apprenticeship
Your earnings can increase over time with an apprenticeship. Find out about potential future pay (opens in new tab).
Following successful completion of the Trade Supplier Level 2 Apprenticeship, there may be an opportunity to progress into roles such as a Technical Sales Advisor, Supervisor and even Branch Manager, alongside ongoing training and development.
Ask a question
The contact for this apprenticeship is:
LIFETIME TRAINING GROUP LIMITED
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recruitment@lifetimetraining.co.uk
0117 244 3332
The reference code for this apprenticeship is VAC2000056326.
Apply now
Closes in 9 days (Wednesday 14 October 2026)
After signing in, you’ll apply for this apprenticeship on the company's website.