Apprenticeship Support Team Apprentice

South Devon College

Devon (TQ4 7EJ)

Closes in 19 days (Tuesday 20 October 2026)

Posted on 30 September 2026


Summary

Are you organised, enthusiastic and keen to start a career in administration? Join our supportive Apprenticeship Support Team as an Apprentice. Gain hands-on experience while developing skills in administration, data accuracy, compliance and quality assurance, with structured training and mentoring to help you grow and contribute.

Training course
Business administrator (level 3)
Hours
Monday to Friday 8:30am- 4:30pm Rarely, some evening work may be required in support of Apprenticeship events.

37 hours a week

Start date

Friday 20 November 2026

Duration

1 year 6 months

Positions available

1

Work

Most of your apprenticeship is spent working. You’ll learn on the job by getting hands-on experience.

What you'll do at work

About the role:

  • You will provide administrative and compliance support to the Apprenticeship Support Team, including creating and checking OneFile accounts, responding to support requests and helping to maintain accurate digital records
  • You will assist with routine audits, apprenticeship enrolments and wider administrative activities, including Skill Scans, POTs, learner information and ELI processes
  • During busy enrolment periods, you will provide practical support to help the team deliver an efficient and positive service

Where you'll work

Vantage Point
Long Road
Paignton
Devon
TQ4 7EJ

Training

Apprenticeships include time away from working for specialist training. You’ll study to gain professional knowledge and skills.

Training provider

SOUTH DEVON COLLEGE

Training course

Business administrator (level 3)

Understanding apprenticeship levels (opens in new tab)

What you'll learn

Course contents
  • Skilled in the use of multiple IT packages and systems relevant to the organisation in order to: write letters or emails, create proposals, perform financial processes, record and analyse data. Examples include MS Office or equivalent packages. Able to choose the most appropriate IT solution to suit the business problem. Able to update and review databases, record information and produce data analysis where required.
  • Produces accurate records and documents including: emails, letters, files, payments, reports and proposals. Makes recommendations for improvements and present solutions to management. Drafts correspondence, writes reports and able to review others' work. Maintains records and files, handles confidential information in compliance with the organisation's procedures. Coaches others in the processes required to complete these tasks.
  • Exercises proactivity and good judgement. Makes effective decisions based on sound reasoning and is able to deal with challenges in a mature way. Seeks advice of more experienced team members when appropriate.
  • Builds and maintains positive relationships within their own team and across the organisation. Demonstrates ability to influence and challenge appropriately. Becomes a role model to peers and team members, developing coaching skills as they gain area knowledge.
  • Demonstrates good communication skills, whether face-to-face, on the telephone, in writing or on digital platforms. Uses the most appropriate channels to communicate effectively. Demonstrates agility and confidence in communications, carrying authority appropriately. Understands and applies social media solutions appropriately. Answers questions from inside and outside of the organisation, representing the organisation or department.
  • Completes tasks to a high standard. Demonstrates the necessary level of expertise required to complete tasks and applies themself to continuously improve their work. Is able to review processes autonomously and make suggestions for improvements. Shares administrative best-practice across the organisation e.g. coaches others to perform tasks correctly. Applies problem-solving skills to resolve challenging or complex complaints and is a key point of contact for addressing issues.
  • Takes responsibility for initiating and completing tasks, manages priorities and time in order to successfully meet deadlines. Positively manages the expectations of colleagues at all levels and sets a positive example for others in the workplace. Makes suggestions for improvements to working practice, showing understanding of implications beyond the immediate environment (e.g. impact on clients, suppliers, other parts of the organisation). Manages resources e.g. equipment or facilities. Organises meetings and events, takes minutes during meetings and creates action logs as appropriate. Takes responsibility for logistics e.g. travel and accommodation.
  • Uses relevant project management principles and tools to scope, plan, monitor and report. Plans required resources to successfully deliver projects. Undertakes and leads projects as and when required.

Training schedule

As part of this role the successful applicant will be enrolled onto a Business Administration Level 3 Apprenticeship which consists of weekly Apprenticeship lessons held on site.

You will be working closely alongside the previous postholder who also completed the Apprenticeship alongside one other - giving the team an exception pedigree providing outstanding Business Admin experience.

Requirements

Essential qualifications

GCSE in:

  • English (grade 4)
  • Maths (grade 4)

Share if you have other relevant qualifications and industry experience. The apprenticeship can be adjusted to reflect what you already know.

Skills

  • Communication skills
  • Attention to detail
  • Organisation skills
  • Problem solving skills
  • Administrative skills
  • Analytical skills
  • Team working

Other requirements

Please note that you will be required to be in possession of an Enhanced DBS Certificate or be willing to undertake an Enhanced DBS check as a condition of employment at the College.

About this employer

At South Devon College we are passionate that excellent teaching and learning can transform lives. We seek to achieve at the highest levels and welcome staff who share our drive for success.
 

In return, you can expect access to an exciting range of training, apprenticeship and opportunities for degree level study alongside your work to keep you at the top of your game, as well as generous holiday allowance of 25 days pro rata and a strong emphasis on work-life balance.  

 

The staff at South Devon College are truly inspirational and this is a reflection on the whole College culture of continuous improvement and support for all of our students and communities.

 

We aim to provide our learners with excellent teaching and learning. Our staff are highly adept at working with and developing skills and knowledge in learners from different backgrounds.  Our staff have consistently high expectations of all students and generate high levels of enthusiasm for participation in, and commitment to learning.

https://www.southdevon.ac.uk/ (opens in new tab)

Company benefits

• Above-average apprenticeship pay rate
• 25 days’ annual leave, with the option to purchase additional days
• 1 extra day’s holiday for your birthday
• 1 extra day’s holiday for every 5 years served
• Christmas closure of up to 2 weeks, in addition to annual leave
• FREE parking permit or FREE Stagecoach bus travel, available year-round on alternative routes

After this apprenticeship

Your earnings can increase over time with an apprenticeship. Find out about potential future pay (opens in new tab).

Our previous two apprentices have continued working with college. One through promotion within our team, the other moving into another college department.

Ask a question

The contact for this apprenticeship is:

SOUTH DEVON COLLEGE

Matthew Moody

mattmoody@southdevon.ac.uk

The reference code for this apprenticeship is VAC2000056287.

Apply now

Closes in 19 days (Tuesday 20 October 2026)

After signing in, you’ll apply for this apprenticeship on the company's website.