Business Administration Apprenticeship

MACDONALD OATES LLP

PETERSFIELD (GU32 3HT)

Closes on Saturday 7 November 2026

Posted on 1 October 2026

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Summary

An excellent opportunity to start a career whilst earning a recognised  level 3 qualification, within a well established Law Practice.

Wage

£19,500 a year

Minimum wage rates (opens in new tab)

Training course
Business administrator (level 3)
Hours
Monday to Friday: 7.5 hours a day: 9 am-5 pm with a 30-minute break for lunch. One of these days will be their training day. The firm’s working week is based on 37.5 hours per day.

37 hours 30 minutes a week

Start date

Saturday 14 November 2026

Duration

1 year 6 months

Positions available

1

Work

Most of your apprenticeship is spent working. You’ll learn on the job by getting hands-on experience.

What you'll do at work

General office duties:

  • Reception cover (note calls are handled by a third party provider)
  • Meet and greet visitors and prepare meeting rooms

Compliance:

  • File closing
  • File audit checklists

Client Service:

  • Assisting with mailmerge for sending welcome packs and check in mid way through the transaction
  • Assisting with client offboarding

Operations:

Ad-hoc tasks to assist with smooth running of the office at the direction of the Practice Manager or Office Executive

We are introducing a new IT tech stack, which is an exciting project to get involved in, if it is something the candidate is interested in. We will be training “gurus” in each office to be the go to while assisting others as they get to grips with the new systems.

Where you'll work

WALLTREE COURT
ST. PETERS ROAD
PETERSFIELD
GU32 3HT

Training

Apprenticeships include time away from working for specialist training. You’ll study to gain professional knowledge and skills.

Training provider

BASINGSTOKE ITEC LIMITED

Training course

Business administrator (level 3)

Understanding apprenticeship levels (opens in new tab)

What you'll learn

Course contents
  • Skilled in the use of multiple IT packages and systems relevant to the organisation in order to: write letters or emails, create proposals, perform financial processes, record and analyse data. Examples include MS Office or equivalent packages. Able to choose the most appropriate IT solution to suit the business problem. Able to update and review databases, record information and produce data analysis where required.
  • Produces accurate records and documents including: emails, letters, files, payments, reports and proposals. Makes recommendations for improvements and present solutions to management. Drafts correspondence, writes reports and able to review others' work. Maintains records and files, handles confidential information in compliance with the organisation's procedures. Coaches others in the processes required to complete these tasks.
  • Exercises proactivity and good judgement. Makes effective decisions based on sound reasoning and is able to deal with challenges in a mature way. Seeks advice of more experienced team members when appropriate.
  • Builds and maintains positive relationships within their own team and across the organisation. Demonstrates ability to influence and challenge appropriately. Becomes a role model to peers and team members, developing coaching skills as they gain area knowledge.
  • Demonstrates good communication skills, whether face-to-face, on the telephone, in writing or on digital platforms. Uses the most appropriate channels to communicate effectively. Demonstrates agility and confidence in communications, carrying authority appropriately. Understands and applies social media solutions appropriately. Answers questions from inside and outside of the organisation, representing the organisation or department.
  • Completes tasks to a high standard. Demonstrates the necessary level of expertise required to complete tasks and applies themself to continuously improve their work. Is able to review processes autonomously and make suggestions for improvements. Shares administrative best-practice across the organisation e.g. coaches others to perform tasks correctly. Applies problem-solving skills to resolve challenging or complex complaints and is a key point of contact for addressing issues.
  • Takes responsibility for initiating and completing tasks, manages priorities and time in order to successfully meet deadlines. Positively manages the expectations of colleagues at all levels and sets a positive example for others in the workplace. Makes suggestions for improvements to working practice, showing understanding of implications beyond the immediate environment (e.g. impact on clients, suppliers, other parts of the organisation). Manages resources e.g. equipment or facilities. Organises meetings and events, takes minutes during meetings and creates action logs as appropriate. Takes responsibility for logistics e.g. travel and accommodation.
  • Uses relevant project management principles and tools to scope, plan, monitor and report. Plans required resources to successfully deliver projects. Undertakes and leads projects as and when required.

Training schedule

This training schedule has not been finalised. Check with this employer if you’ll need to travel to a college or training location for this apprenticeship.

Requirements

Essential qualifications

GCSE in:

English & maths (grade 4-9)

Share if you have other relevant qualifications and industry experience. The apprenticeship can be adjusted to reflect what you already know.

Skills

  • Communication skills
  • IT skills
  • Attention to detail
  • Organisation skills
  • Customer care skills
  • Problem solving skills
  • Presentation skills
  • Administrative skills
  • Number skills
  • Analytical skills
  • Logical
  • Team working
  • Creative
  • Initiative
  • Non judgemental
  • Patience
  • Physical fitness

About this employer

  • Provider of Legal services with two offices in the heart of the South Downs National Park.
  • We are a well established local law firm who prides itself on our reputation and our established links with the community and our clients.

After this apprenticeship

Your earnings can increase over time with an apprenticeship. Find out about potential future pay (opens in new tab).

  • We would hope that the candidate would want to remain with us and continue to grow their career and help train the next apprentice in the tasks above.
  • Approximate salary for the position would be £24,000-£25,000.
  • We have career pathways and we would hope that long term the candidate would want to progress towards Operations Executive.

Ask a question

The contact for this apprenticeship is:

BASINGSTOKE ITEC LIMITED

The reference code for this apprenticeship is VAC2000056183.

Apply now

Closes on Saturday 7 November 2026