Level 3 Business Administration Apprenticeship
Tec Partnership
Beverley (HU17 0GH)
Closes on Sunday 1 November 2026
Posted on 29 September 2026
Contents
Summary
Learner Services are now looking to appoint a motivated and enthusiastic Admin Apprentice to join the well-established Learner Advice team. This is a fast-paced and diverse role, in which you will work closely with current and potential learners, visitors and colleagues from across the organisation to provide high-quality information.
- Wage
-
£15,392 for your first year, then could increase depending on your age
National Minimum Wage rate for apprentices
- Training course
- Business administrator (level 3)
- Hours
-
Working hours: Monday – Thursday 8:30am – 5pm, Friday 8:30am – 4:30pm (1 hour for lunch).
Your working rota: Monday to Friday
37 hours a week
- Start date
-
Monday 2 November 2026
- Duration
-
1 year 6 months
- Positions available
-
1
Work
Most of your apprenticeship is spent working. You’ll learn on the job by getting hands-on experience.
What you'll do at work
- Undertaking reception and switchboard duties
- Dealing with queries via phone, email and letter
- Maintaining records
- Processing admissions and financial support applications
- Delivering a high quality front line service to internal and external customers
- To administer learner disciplinary processes following suspensions, liaising with colleagues, learners, parents/carers and third parties as appropriate.
Where you'll work
Armstrong Way
Beverley
HU17 0GH
Training
Apprenticeships include time away from working for specialist training. You’ll study to gain professional knowledge and skills.
Training provider
TEC PARTNERSHIP
Training course
Business administrator (level 3)
Understanding apprenticeship levels (opens in new tab)
What you'll learn
Course contents
- Skilled in the use of multiple IT packages and systems relevant to the organisation in order to: write letters or emails, create proposals, perform financial processes, record and analyse data. Examples include MS Office or equivalent packages. Able to choose the most appropriate IT solution to suit the business problem. Able to update and review databases, record information and produce data analysis where required.
- Produces accurate records and documents including: emails, letters, files, payments, reports and proposals. Makes recommendations for improvements and present solutions to management. Drafts correspondence, writes reports and able to review others' work. Maintains records and files, handles confidential information in compliance with the organisation's procedures. Coaches others in the processes required to complete these tasks.
- Exercises proactivity and good judgement. Makes effective decisions based on sound reasoning and is able to deal with challenges in a mature way. Seeks advice of more experienced team members when appropriate.
- Builds and maintains positive relationships within their own team and across the organisation. Demonstrates ability to influence and challenge appropriately. Becomes a role model to peers and team members, developing coaching skills as they gain area knowledge.
- Demonstrates good communication skills, whether face-to-face, on the telephone, in writing or on digital platforms. Uses the most appropriate channels to communicate effectively. Demonstrates agility and confidence in communications, carrying authority appropriately. Understands and applies social media solutions appropriately. Answers questions from inside and outside of the organisation, representing the organisation or department.
- Completes tasks to a high standard. Demonstrates the necessary level of expertise required to complete tasks and applies themself to continuously improve their work. Is able to review processes autonomously and make suggestions for improvements. Shares administrative best-practice across the organisation e.g. coaches others to perform tasks correctly. Applies problem-solving skills to resolve challenging or complex complaints and is a key point of contact for addressing issues.
- Takes responsibility for initiating and completing tasks, manages priorities and time in order to successfully meet deadlines. Positively manages the expectations of colleagues at all levels and sets a positive example for others in the workplace. Makes suggestions for improvements to working practice, showing understanding of implications beyond the immediate environment (e.g. impact on clients, suppliers, other parts of the organisation). Manages resources e.g. equipment or facilities. Organises meetings and events, takes minutes during meetings and creates action logs as appropriate. Takes responsibility for logistics e.g. travel and accommodation.
- Uses relevant project management principles and tools to scope, plan, monitor and report. Plans required resources to successfully deliver projects. Undertakes and leads projects as and when required.
Training schedule
An apprenticeship includes regular training with a college or other training organisation. Off-the-job training will follow the time allocations outlined in the Occupational Standard.
Requirements
Essential qualifications
GCSE in:
Share if you have other relevant qualifications and industry experience. The apprenticeship can be adjusted to reflect what you already know.
Skills
- Communication skills
- IT skills
- Attention to detail
- Organisation skills
- Customer care skills
- Problem solving skills
- Administrative skills
- Analytical skills
- Logical
- Team working
- Creative
- Initiative
- Patience
Other requirements
A driving licence is desirable.
About this employer
We are looking for a reliable, enthusiastic, and motivated individual who takes pride in their work and is committed to providing excellent service. The ideal candidate will have strong communication and interpersonal skills, work well both independently and as part of a team, and demonstrate a positive, professional attitude at all times. They will be organised, adaptable, and eager to learn, with the ability to work effectively in a busy environment while contributing positively to the college community. A commitment to supporting students, colleagues, and the values of East Riding College is essential.
After this apprenticeship
Your earnings can increase over time with an apprenticeship. Find out about potential future pay (opens in new tab).
Following successful completion of the Level 3 Business Administration apprenticeship, there may be an opportunity to progress into a permanent role within the business.
Ask a question
The contact for this apprenticeship is:
TEC PARTNERSHIP
The reference code for this apprenticeship is VAC2000056073.
Apply now
Closes on Sunday 1 November 2026