Business Admin Apprentice
M B M OMEGA LTD
Leatherhead (KT22 7RD)
Closes in 15 days (Tuesday 20 October 2026 at 11:59pm)
Posted on 5 October 2026
Contents
Summary
An excellent opportunity for anyone interested in Business Administration. This varied role includes order processing, data entry, logistics, customer enquiries and supporting marketing activities, including content creation and social media. Gain valuable experience across customer service, operations and marketing.
- Wage
-
£18,000 a year
- Training course
- Business administrator (level 3)
- Hours
-
Monday to Friday, 09.00 to 17.30
37 hours 30 minutes a week
- Start date
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Monday 2 November 2026
- Duration
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1 year 6 months
- Positions available
-
1
Work
Most of your apprenticeship is spent working. You’ll learn on the job by getting hands-on experience.
What you'll do at work
As a Business Administration Apprentice, you'll have an excellent opportunity to gain insight into the general operations of a business, including client services, purchasing, logistics, sales and marketing. This varied role is ideal for someone with previous office experience who wants to develop their career within a multi-service business, gaining practical experience across administration, customer service and marketing while learning how to provide exceptional service to clients.
Key responsibilities:
- Deliver a first-class service experience to our clients
- Process quotations, customer orders and handle enquiries and queries
- Develop strong relationships with clients and suppliers
- Support business administration tasks, adhering to Company KPIs
- Assist with daily operational processes, logistics and distribution
- Handle client enquiries and bespoke requests
- Support account management and marketing activities
- Assist with creating marketing content for social media, email campaigns, blogs and other communications
- Help maintain website and digital content where required
- Support CRM databases, customer data and marketing lists
- Assist with the preparation of reports and marketing materials
- Go the extra mile to ensure complete customer satisfaction
Where you'll work
The Axis Centre
Cleeve Road
Leatherhead
KT22 7RD
Training
Apprenticeships include time away from working for specialist training. You’ll study to gain professional knowledge and skills.
Training provider
WEIR TRAINING LIMITED
Training course
Business administrator (level 3)
Understanding apprenticeship levels (opens in new tab)
What you'll learn
Course contents
- Skilled in the use of multiple IT packages and systems relevant to the organisation in order to: write letters or emails, create proposals, perform financial processes, record and analyse data. Examples include MS Office or equivalent packages. Able to choose the most appropriate IT solution to suit the business problem. Able to update and review databases, record information and produce data analysis where required.
- Produces accurate records and documents including: emails, letters, files, payments, reports and proposals. Makes recommendations for improvements and present solutions to management. Drafts correspondence, writes reports and able to review others' work. Maintains records and files, handles confidential information in compliance with the organisation's procedures. Coaches others in the processes required to complete these tasks.
- Exercises proactivity and good judgement. Makes effective decisions based on sound reasoning and is able to deal with challenges in a mature way. Seeks advice of more experienced team members when appropriate.
- Builds and maintains positive relationships within their own team and across the organisation. Demonstrates ability to influence and challenge appropriately. Becomes a role model to peers and team members, developing coaching skills as they gain area knowledge.
- Demonstrates good communication skills, whether face-to-face, on the telephone, in writing or on digital platforms. Uses the most appropriate channels to communicate effectively. Demonstrates agility and confidence in communications, carrying authority appropriately. Understands and applies social media solutions appropriately. Answers questions from inside and outside of the organisation, representing the organisation or department.
- Completes tasks to a high standard. Demonstrates the necessary level of expertise required to complete tasks and applies themself to continuously improve their work. Is able to review processes autonomously and make suggestions for improvements. Shares administrative best-practice across the organisation e.g. coaches others to perform tasks correctly. Applies problem-solving skills to resolve challenging or complex complaints and is a key point of contact for addressing issues.
- Takes responsibility for initiating and completing tasks, manages priorities and time in order to successfully meet deadlines. Positively manages the expectations of colleagues at all levels and sets a positive example for others in the workplace. Makes suggestions for improvements to working practice, showing understanding of implications beyond the immediate environment (e.g. impact on clients, suppliers, other parts of the organisation). Manages resources e.g. equipment or facilities. Organises meetings and events, takes minutes during meetings and creates action logs as appropriate. Takes responsibility for logistics e.g. travel and accommodation.
- Uses relevant project management principles and tools to scope, plan, monitor and report. Plans required resources to successfully deliver projects. Undertakes and leads projects as and when required.
Training schedule
Training will be provided in-house and on the job by experienced management and colleagues. The Line Manager has extensive experience in customer service delivery across a broad range of industries and organisations and will be directly responsible for the development of the successful candidate. They will also work closely with the Directors on marketing activities, including content creation, campaigns and wider business communications.
Requirements
Desirable qualifications
GCSE in:
- English (grade 4-9)
- Maths (grade 4-9)
Share if you have other relevant qualifications and industry experience. The apprenticeship can be adjusted to reflect what you already know.
Skills
- Communication skills
- IT skills
- Attention to detail
- Organisation skills
- Customer care skills
- Administrative skills
- Number skills
- Analytical skills
- Logical
- Team working
- Creative
- Initiative
- Non judgemental
- Patience
About this employer
Based in Surrey, MBM Omega offers businesses a centralised source for many workplace-related services and wholesale supplies allowing their clients to streamline processes, improve efficiency and reduce costs. Categories include catering supplies, healthy snacks and drinks, business catering, corporate clothing, promotional and branded products, office furniture and storage, office flowers and plants, office design service, office fit-out and refurbishments, document management, office recycling, confidential shredding, corporate stationery, branded collateral, managed print services, AV equipment and installation, IT hardware, office supplies and stationery, facilities supplies including hygiene, washroom supplies, workwear and PPE, premises and maintenance and safety and security supplies. With 30 years in business last year, our roots go back as far as 1979 and our longest serving existing clients have tenure of over 25 years. In 2012 the organisation embarked on a customer and staff engagement journey collaborating with an ex-John Lewis customer service director. Within 12 months its own customer experience programme and definition statement were formed which is now embedded in the company culture.
After this apprenticeship
Your earnings can increase over time with an apprenticeship. Find out about potential future pay (opens in new tab).
MBM Omega has experience of running successful Apprenticeships with the majority of candidates progressing to full-time employment with the Company in a variety of departments.
This could include customer services, commercial team, sales, marketing, accounts and operations.
Ask a question
The contact for this apprenticeship is:
WEIR TRAINING LIMITED
Matt Noyce
mnoyce@weirtraining.co.uk
07885881069
The reference code for this apprenticeship is VAC2000055962.
Apply now
Closes in 15 days (Tuesday 20 October 2026 at 11:59pm)