Business Admin apprenticeship

MARTIN BROOKES LTD

LONDON (N9 7ET)

Closes in 27 days (Wednesday 25 November 2026 at 11:59pm)

Posted on 29 October 2026

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Summary

We have a fantastic new opportunity, we are looking for someone that has a good telephone manner, client facing and customer service skills. Apply now and gain valuable experience!

Wage

£14,560 for your first year, then could increase depending on your age

National Minimum Wage rate for apprentices

Minimum wage rates (opens in new tab)

Training course
Business administrator (level 3)
Hours
Monday - Friday, 9.00am - 5.00pm.

35 hours a week

Start date

Monday 7 December 2026

Duration

1 year 6 months

Positions available

1

Work

Most of your apprenticeship is spent working. You’ll learn on the job by getting hands-on experience.

What you'll do at work

Key Responsibilities:

Business Generation:

  • Win new lettings instructions through valuations and relationship building
  • Proactively generate landlord leads and new business opportunities
  • Maintain and grow a strong local network of landlords and investors
  • Conduct market appraisals and provide pricing advice
  • Lettings Negotiation
  • Register applicants and match suitable properties
  • Conduct viewings and negotiate offers between landlords and tenants
  • Progress lets from offer agreed to completion
  • Achieve agreed monthly lettings targets
  • Client Management
  • Build long-term relationships with landlords
  • Provide regular market updates and advice
  • Deliver high levels of customer service throughout the lettings process
  • Administration & Compliance
  • Ensure all lettings comply with current legislation and company procedures
  • Maintain accurate CRM records
  • Liaise with property management and administration teams

Where you'll work

297 HERTFORD ROAD
LONDON
N9 7ET

Training

Apprenticeships include time away from working for specialist training. You’ll study to gain professional knowledge and skills.

Training provider

FIRST RUNG LIMITED

Training course

Business administrator (level 3)

Understanding apprenticeship levels (opens in new tab)

What you'll learn

Course contents
  • Skilled in the use of multiple IT packages and systems relevant to the organisation in order to: write letters or emails, create proposals, perform financial processes, record and analyse data. Examples include MS Office or equivalent packages. Able to choose the most appropriate IT solution to suit the business problem. Able to update and review databases, record information and produce data analysis where required.
  • Produces accurate records and documents including: emails, letters, files, payments, reports and proposals. Makes recommendations for improvements and present solutions to management. Drafts correspondence, writes reports and able to review others' work. Maintains records and files, handles confidential information in compliance with the organisation's procedures. Coaches others in the processes required to complete these tasks.
  • Exercises proactivity and good judgement. Makes effective decisions based on sound reasoning and is able to deal with challenges in a mature way. Seeks advice of more experienced team members when appropriate.
  • Builds and maintains positive relationships within their own team and across the organisation. Demonstrates ability to influence and challenge appropriately. Becomes a role model to peers and team members, developing coaching skills as they gain area knowledge.
  • Demonstrates good communication skills, whether face-to-face, on the telephone, in writing or on digital platforms. Uses the most appropriate channels to communicate effectively. Demonstrates agility and confidence in communications, carrying authority appropriately. Understands and applies social media solutions appropriately. Answers questions from inside and outside of the organisation, representing the organisation or department.
  • Completes tasks to a high standard. Demonstrates the necessary level of expertise required to complete tasks and applies themself to continuously improve their work. Is able to review processes autonomously and make suggestions for improvements. Shares administrative best-practice across the organisation e.g. coaches others to perform tasks correctly. Applies problem-solving skills to resolve challenging or complex complaints and is a key point of contact for addressing issues.
  • Takes responsibility for initiating and completing tasks, manages priorities and time in order to successfully meet deadlines. Positively manages the expectations of colleagues at all levels and sets a positive example for others in the workplace. Makes suggestions for improvements to working practice, showing understanding of implications beyond the immediate environment (e.g. impact on clients, suppliers, other parts of the organisation). Manages resources e.g. equipment or facilities. Organises meetings and events, takes minutes during meetings and creates action logs as appropriate. Takes responsibility for logistics e.g. travel and accommodation.
  • Uses relevant project management principles and tools to scope, plan, monitor and report. Plans required resources to successfully deliver projects. Undertakes and leads projects as and when required.

Training schedule

  • Level 3 Business Administration
  • Functional Skills in maths and English (if required)

Requirements

Desirable qualifications

GCSE in:

  • English (grade 4)
  • Maths (grade 4)

Share if you have other relevant qualifications and industry experience. The apprenticeship can be adjusted to reflect what you already know.

Skills

  • Customer care skills
  • Problem solving skills
  • Team working
  • Patience

Other requirements

Note: If you do not have the desirable qualifications or work experience, First Rung can assist you with training and work experience opportunities. Please do not contact the employer directly — all enquiries must go through First Rung.

About this employer

Martin Brookes are a leading and pioneering one-stop Estate Agency. The company is owned by landlords and property investors, who therefore understand landlords needs better than most estate agents. We provide an innovative and bespoke service, which relieves the stress you encounter whether you are buying, selling, letting or renting a property. Our partnership incorporates Estate Agency, Property Maintenance, Independent Mortgage and Financial Consultants, and Solicitors. We have an excellent administration team, who work with us to ensure the efficiency and expedience of our service to meet the company ethos, which is to "be transparent, add value and find solutions". Our team of staff are highly qualified, extremely knowledgeable and recognised in their independent professions. We are dedicated to providing a professional service with a personal touch. Our dynamic, multi-lingual team generates a constant stream of high quality enquiries from both local and overseas customers and maintains a large register of corporate and international contacts. We have a very client orientated code of conduct with a pro-active approach to identify and meet your requirements. Whatever the enquiry, you will find an array of competent staff to assist and answer your queries.

After this apprenticeship

Your earnings can increase over time with an apprenticeship. Find out about potential future pay (opens in new tab).

The successful candidate can progress on to further training or into employment.

Ask a question

The contact for this apprenticeship is:

FIRST RUNG LIMITED

Sabreena

svalydon@firstrung.org.uk

07495464797

The reference code for this apprenticeship is VAC2000055922.

Apply now

Closes in 27 days (Wednesday 25 November 2026 at 11:59pm)