Sales Advisor Apprenticeship
CURRIE MOTORS UK LIMITED
London (SW20 0AD)
Closes on Saturday 31 October 2026
Posted on 25 September 2026
Contents
Summary
To assist in the smooth and profitable operation of the service and parts department, with strict adherence to dealer standards.
- Wage
-
£18,500 a year
- Training course
- Customer service specialist (level 3)
- Hours
-
Monday - Friday 8.00am - 6.00pm and Saturday 8.00am - 1.00pm (on rota basis).
40 hours a week
- Start date
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Sunday 1 November 2026
- Duration
-
1 year 4 months
- Positions available
-
1
Work
Most of your apprenticeship is spent working. You’ll learn on the job by getting hands-on experience.
What you'll do at work
- To assist in meeting objectives, ensuring CRS targets and operating standards are achieved
- To assist in receiving customers, discuss, identify and progress routine service and repair and parts requirements
- Assist to promote the sale of service and accessories
- Assist to ensure that maximum profit is achieved from all service works in accordance with company policy
- Assist to order and distribute Parts as required
- Assist Discuss and identify manufacturer’s warranty, routine service and repair requirements with customers
- Assist Ensure that service / repair jobs are completed satisfactorily and to time specified making sure all warranty items are available for return to manufacturers
- Assist to ensure that any delay in the completion of work is reported to the customer
- Assist to Accept payments for work according to Company policy
- Assist to accurately cost all invoices for payment
- Assist to ensure price lists and charge out rates are kept up to date at all times
- Assist to prepare and analyse job cards for work carried out under the terms of warranty
- Assist to ensure that all Warranty policies and procedures are adhered to
Where you'll work
Coombe Lane Flyover
Beverley Way
London
SW20 0AD
Training
Apprenticeships include time away from working for specialist training. You’ll study to gain professional knowledge and skills.
Training provider
LEARNING CURVE GROUP LIMITED
Training course
Customer service specialist (level 3)
Understanding apprenticeship levels (opens in new tab)
What you'll learn
Course contents
- Business focused service delivery: Demonstrate a continuous improvement and future focussed approach to customer service delivery including decision making and providing recommendations or advice
- Business focused service delivery: Resolve complex issues by being able to choose from and successfully apply a wide range of approaches
- Business focused service delivery: Find solutions that meet your organisations needs as well as the customer requirements
- Providing a positive customer experience: Through advanced questioning, listening and summarising negotiate mutually beneficial outcomes
- Providing a positive customer experience: Manage challenging and complicated situations within your level of authority and make recommendations to enable and deliver change to service or strategy
- Providing a positive customer experience: Use clear explanations, provide options and solutions to influence and help customers make choices and agree next steps
- Providing a positive customer experience: Explore and interpret the customer experience to inform and influence achieving a positive result for customer satisfaction
- Providing a positive customer experience: Demonstrate a cost conscious mind-set when meeting customer and the business needs
- Providing a positive customer experience: Identifying where highs and lows of the customer journey produce a range of emotions in the customer
- Providing a positive customer experience: Use written and verbal communication to simplify and provide complex information in a way that supports positive customer outcome in the relevant format
- Working with customers/customer insights: Proactively gather customer feedback, through a variety of methods. Critically analyse, and evaluate the meaning, implication and facts and act upon it
- Working with customers/customer insights: Analyse your customer types, to identify or anticipate their potential needs and expectations when providing your service
- Customer Service performance: Maintain a positive relationship even when you are unable to deliver the customer’s expected outcome
- Customer Service performance: When managing referrals or escalations take into account historical interactions and challenges to determine next steps
- Service Improvement: Analyse the end to end service experience, seeking input from others where required, supporting development of solutions
- Service Improvement: Make recommendations based on your findings to enable improvement
- Service Improvement: Make recommendations and implement where possible, changes in line with new and relevant legislation, regulations and industry best practice
Training schedule
6 Hours per week of off the job training that will take place in the workplace.
Requirements
Share if you have other relevant qualifications and industry experience. The apprenticeship can be adjusted to reflect what you already know.
Skills
- Communication skills
- Organisation skills
- Customer care skills
- Problem solving skills
About this employer
With over eight decades of experience in automotive industry, we are one of the South leading dealerships for Toyota and Lexus.
We were established as, and to this day (4 generations later) remains very much a family operated business. You can therefore trust us to work as hard as we can to uphold the values that underpin all that we do. Our difference comes from the personalised service we offer to all our customers, which serves to enhance their experience and get to the core of their specific motoring needs. It's therefore no surprise to see that a high percentage of our business is made up of repeat customers or customer referrals.
https://curriemotors.co.uk/ (opens in new tab)
Company benefits
- 30 days holidays (i.e. 22 days including 8 days bank holidays)
- Eyecare Vouchers
- Private Health Plan (Simply Health)
- Cycle to work scheme
- Loyalty & Long Service Awards
- Car Leasing Scheme
- Workplace Pension Scheme
- Discounts on car purchases / repairs / parts
- Ongoing training, both in-house and with the manufacture
After this apprenticeship
Your earnings can increase over time with an apprenticeship. Find out about potential future pay (opens in new tab).
Progression into full time Sales Advisor.
Ask a question
The contact for this apprenticeship is:
LEARNING CURVE GROUP LIMITED
Daniel Teggert
danny.teggert@learningcurvegroup.co.uk
The reference code for this apprenticeship is VAC2000055619.
Apply now
Closes on Saturday 31 October 2026