Level 3 Business Admin Apprentice

FUEL STORAGE SOLUTIONS LTD

BRADFORD (BD13 3JB)

Closes in 7 days (Monday 5 October 2026 at 11:59pm)

Posted on 25 September 2026

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Summary

Exciting opportunity to join an OFTEC registered company as a Level 3 Business Admin. 

Wage

£20,000 a year

Minimum wage rates (opens in new tab)

  • NMW for year 2 for the apprentices age
Training course
Business administrator (level 3)
Hours
Monday - Friday 8.30 - 17.00 37.5 Hours Per Week Office-Based.

37 hours 30 minutes a week

Start date

Monday 19 October 2026

Duration

1 year 6 months

Positions available

1

Work

Most of your apprenticeship is spent working. You’ll learn on the job by getting hands-on experience.

What you'll do at work

  • Build and maintain positive, long-term relationships with customer accounts, acting as a point of contact and helping to resolve queries and complaints
  • Monitor and manage customer requirements for planned preventative maintenance (PPMs), fuel deliveries, interceptor cleans and other works
  • Communicate customer requirements and specifications clearly to internal teams so that customers receive products and services right first time
  • Prepare timely, accurate quotations and track their status as each sale progresses and closes
  • Review jobs in our ERP system and flag opportunities to the appropriate Sales Account Manager
  • Upload reports to client portals, update internal trackers and respond to client requests, including requests for additional reporting
  • Monitor client systems and the fuel sample inbox, logging new opportunities for the appropriate colleague to quote
  • Create and maintain trackers for larger accounts (contracts with 5+ sites) and help track account service progress and key metrics
  • Provide administrative support for tendering processes
  • Make sure close-out processes are completed for customer jobs, including timely invoicing and payment
  • Support the wider sales and accounts team to reach and convert new customers, and keep existing customers informed about new products and services
  • Handle requests for several customers at once while meeting deadlines
  • Build a good understanding of our products and services and how they solve customers’ problems
  • Follow all health and safety, compliance and GDPR procedures, and complete all training required for your apprenticeship and development

Where you'll work

MARIN HOUSE
19 WEST LANE
THORNTON
BRADFORD
BD13 3JB

Training

Apprenticeships include time away from working for specialist training. You’ll study to gain professional knowledge and skills.

Training provider

BRADFORD COLLEGE

Training course

Business administrator (level 3)

Understanding apprenticeship levels (opens in new tab)

What you'll learn

Course contents
  • Skilled in the use of multiple IT packages and systems relevant to the organisation in order to: write letters or emails, create proposals, perform financial processes, record and analyse data. Examples include MS Office or equivalent packages. Able to choose the most appropriate IT solution to suit the business problem. Able to update and review databases, record information and produce data analysis where required.
  • Produces accurate records and documents including: emails, letters, files, payments, reports and proposals. Makes recommendations for improvements and present solutions to management. Drafts correspondence, writes reports and able to review others' work. Maintains records and files, handles confidential information in compliance with the organisation's procedures. Coaches others in the processes required to complete these tasks.
  • Exercises proactivity and good judgement. Makes effective decisions based on sound reasoning and is able to deal with challenges in a mature way. Seeks advice of more experienced team members when appropriate.
  • Builds and maintains positive relationships within their own team and across the organisation. Demonstrates ability to influence and challenge appropriately. Becomes a role model to peers and team members, developing coaching skills as they gain area knowledge.
  • Demonstrates good communication skills, whether face-to-face, on the telephone, in writing or on digital platforms. Uses the most appropriate channels to communicate effectively. Demonstrates agility and confidence in communications, carrying authority appropriately. Understands and applies social media solutions appropriately. Answers questions from inside and outside of the organisation, representing the organisation or department.
  • Completes tasks to a high standard. Demonstrates the necessary level of expertise required to complete tasks and applies themself to continuously improve their work. Is able to review processes autonomously and make suggestions for improvements. Shares administrative best-practice across the organisation e.g. coaches others to perform tasks correctly. Applies problem-solving skills to resolve challenging or complex complaints and is a key point of contact for addressing issues.
  • Takes responsibility for initiating and completing tasks, manages priorities and time in order to successfully meet deadlines. Positively manages the expectations of colleagues at all levels and sets a positive example for others in the workplace. Makes suggestions for improvements to working practice, showing understanding of implications beyond the immediate environment (e.g. impact on clients, suppliers, other parts of the organisation). Manages resources e.g. equipment or facilities. Organises meetings and events, takes minutes during meetings and creates action logs as appropriate. Takes responsibility for logistics e.g. travel and accommodation.
  • Uses relevant project management principles and tools to scope, plan, monitor and report. Plans required resources to successfully deliver projects. Undertakes and leads projects as and when required.

Training schedule

  • 1 college day per month 
  • online work uploaded via Aptem 
  • skills coach to visit workplace every 6-8 weeks

Requirements

Desirable qualifications

GCSE in:

  • English (grade 4 or C)
  • Maths (grade 4 or C)

Share if you have other relevant qualifications and industry experience. The apprenticeship can be adjusted to reflect what you already know.

Skills

  • Communication skills
  • IT skills
  • Attention to detail
  • Organisation skills
  • Customer care skills
  • Initiative
  • Non judgemental

About this employer

Fuel Storage Solutions (FSS) is an award-winning, OFTEC-registered engineering business providing complete commercial and industrial fuel storage solutions. We supply, install and maintain storage tanks for oil, diesel and petrol, together with associated systems including pads, bunds, pipework and environmental monitoring, as well as planned preventative maintenance, fuel deliveries and interceptor cleaning.

Founded over 20 years ago by Jonathan and Katharine Barnett, FSS has grown into a team serving customers across the UK. We are based in a restored former chapel in Thornton, Bradford, and we value our people and invest in their development.

http://www.fuelstoragesolutions.co.uk (opens in new tab)

After this apprenticeship

Your earnings can increase over time with an apprenticeship. Find out about potential future pay (opens in new tab).

  • On successful completion of the apprenticeship, there is the opportunity to progress into a permanent Sales Administrator role. As FSS continues to grow, there is potential to develop further into roles such as Sales Account Manager, with ongoing training and support.

Ask a question

The contact for this apprenticeship is:

BRADFORD COLLEGE

Nathan Roebuck

n.roebuck@bradfordcollege.ac.uk

The reference code for this apprenticeship is VAC2000055551.

Apply now

Closes in 7 days (Monday 5 October 2026 at 11:59pm)