Level 3 Business Administration Apprentice – Sales

MCS WASTE GROUP LIMITED

St. Albans (AL4 0PG)

Closes in 6 days (Friday 2 October 2026 at 11:59pm)

Posted on 25 September 2026

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Summary

Are you motivated, energetic and ready to thrive in a fast-paced sales environment? If you enjoy speaking to people, building relationships and turning conversations into results, this could be the opportunity for you. Join us as a Sales & Customer Service Advisor and develop your skills while being rewarded for your performance.

• Wage:

  £14,560 for your first year, then could increase depending on your age

  National Minimum Wage rate for apprentices

  Minimum wage rates (opens in new tab)

  Pay: Minimum Apprenticeship wage £8.00 per hour PLUS Commission, see below:

  Commission-based (high earning potential) Apprenticeship minimum wage ; Example: If you generate £200 profit on a sale, you receive £80 commission (40% of profit)

• Training course: Business administrator (level 3)
• Hours: Working hours: see below Week A: 7:00am – 3:00pm Week B: 9:00am – 5:00pm.

  35 hours a week

• Start date:

  Tuesday 20 October 2026

• Duration:

  1 year

• Positions available:

  1

Work

Most of your apprenticeship is spent working. You’ll learn on the job by getting hands-on experience.

What you'll do at work

Key responsibilities:

• Handle customer enquiries and convert them into sales
• Build rapport quickly and maintain strong customer relationships
• Work towards weekly sales and profit targets
• Identify opportunities to maximise revenue
• Deliver excellent customer service at all times
• Stay motivated and proactive throughout the working day

Where you'll work

Tyttenhanger House
Coursers Road, Colney Heath
St. Albans
AL4 0PG

Training

Apprenticeships include time away from working for specialist training. You’ll study to gain professional knowledge and skills.

Training provider

THE RECALVI ENTERPRISE LTD

Training course

Business administrator (level 3)

Understanding apprenticeship levels (opens in new tab)

What you'll learn

Course contents

• Skilled in the use of multiple IT packages and systems relevant to the organisation in order to: write letters or emails, create proposals, perform financial processes, record and analyse data. Examples include MS Office or equivalent packages. Able to choose the most appropriate IT solution to suit the business problem. Able to update and review databases, record information and produce data analysis where required.
• Produces accurate records and documents including: emails, letters, files, payments, reports and proposals. Makes recommendations for improvements and present solutions to management. Drafts correspondence, writes reports and able to review others' work. Maintains records and files, handles confidential information in compliance with the organisation's procedures. Coaches others in the processes required to complete these tasks.
• Exercises proactivity and good judgement. Makes effective decisions based on sound reasoning and is able to deal with challenges in a mature way. Seeks advice of more experienced team members when appropriate.
• Builds and maintains positive relationships within their own team and across the organisation. Demonstrates ability to influence and challenge appropriately. Becomes a role model to peers and team members, developing coaching skills as they gain area knowledge.
• Demonstrates good communication skills, whether face-to-face, on the telephone, in writing or on digital platforms. Uses the most appropriate channels to communicate effectively. Demonstrates agility and confidence in communications, carrying authority appropriately. Understands and applies social media solutions appropriately. Answers questions from inside and outside of the organisation, representing the organisation or department.
• Completes tasks to a high standard. Demonstrates the necessary level of expertise required to complete tasks and applies themself to continuously improve their work. Is able to review processes autonomously and make suggestions for improvements. Shares administrative best-practice across the organisation e.g. coaches others to perform tasks correctly. Applies problem-solving skills to resolve challenging or complex complaints and is a key point of contact for addressing issues.
• Takes responsibility for initiating and completing tasks, manages priorities and time in order to successfully meet deadlines. Positively manages the expectations of colleagues at all levels and sets a positive example for others in the workplace. Makes suggestions for improvements to working practice, showing understanding of implications beyond the immediate environment (e.g. impact on clients, suppliers, other parts of the organisation). Manages resources e.g. equipment or facilities. Organises meetings and events, takes minutes during meetings and creates action logs as appropriate. Takes responsibility for logistics e.g. travel and accommodation.
• Uses relevant project management principles and tools to scope, plan, monitor and report. Plans required resources to successfully deliver projects. Undertakes and leads projects as and when required.

Training schedule

• Lessons: Once every other week for the first 8 weeks with a tutor from Apprenticeship Connect.
• Duration: Each lesson will be approximately 1 hour.
• Delivery: Lessons are held remotely via Microsoft Teams.
• Your class: You’ll learn alongside other apprentices from across the UK, who will become your classmates.
• Collaborative learning: Sessions are interactive and designed to support you throughout your apprenticeship.
• Off-the-job training: You’ll receive 7 hours per week dedicated to apprenticeship training.

This time can include written assignments, shadowing, training, and other activities that contribute towards completing your apprenticeship.

Requirements

Share if you have other relevant qualifications and industry experience. The apprenticeship can be adjusted to reflect what you already know.

Skills

• Communication skills
• IT skills
• Organisation skills
• Customer care skills
• Problem solving skills
• Administrative skills
• Team working
• Initiative

Other requirements

Must be able to drive. 

Must be confident and able to build relationships with clients.

Previous office experience is preferred

About this employer

A growing, sales-led business that rewards performance, energy, and results. They offer a fast-paced environment where motivated individuals can develop confidence, improve communication skills, and grow their earnings based on success. This is an exciting opportunity for someone who wants to build a career in a target-driven setting

Company benefits

Commission-based role.

After this apprenticeship

Your earnings can increase over time with an apprenticeship. Find out about potential future pay (opens in new tab).

Sales Executive.

Ask a question

The contact for this apprenticeship is:

THE RECALVI ENTERPRISE LTD

The reference code for this apprenticeship is VAC2000055523.

Apply now

Closes in 6 days (Friday 2 October 2026 at 11:59pm)