Level 3 Business Admin Apprentice
BRONTE HEALTHCARE LIMITED
Shipley (BD18 3QD)
Closes in 2 days (Wednesday 30 September 2026 at 11:59pm)
Posted on 23 September 2026
Contents
Summary
This is an excellent opportunity to earn while you learn and gain practical experience in the day-to-day running of a busy care service. You will initially develop your skills in business administration while receiving hands-on training across care coordination, recruitment, compliance and quality assurance.
- Wage
-
£15,600 for your first year, then could increase depending on your age
National Minimum Wage rate for apprentices
- Training course
- Business administrator (level 3)
- Hours
-
Monday - Friday
9am - 5pm.
37 hours 30 minutes a week
- Start date
-
Monday 12 October 2026
- Duration
-
1 year 6 months
- Positions available
-
1
Work
Most of your apprenticeship is spent working. You’ll learn on the job by getting hands-on experience.
What you'll do at work
- Support the day-to-day administration of our home-care service
- Help prepare and maintain weekly care worker rotas
- Assist with coordinating care calls and ensuring appropriate staffing
- Support the recruitment and onboarding of new care workers
- Maintain accurate care worker and service user records
- Communicate professionally with service users, families, care workers and other professionals
- Assist with quality assurance and compliance checks
- Prepare reports, records and other documentation
- Help respond to day-to-day enquiries and operational issues
- Develop an understanding of safeguarding, confidentiality, GDPR and care-sector regulations
- Use our care management and office systems accurately and confidently
- Attend training and development sessions as part of your apprenticeship
Where you'll work
20 Market Street
Shipley
BD18 3QD
Training
Apprenticeships include time away from working for specialist training. You’ll study to gain professional knowledge and skills.
Training provider
BRADFORD COLLEGE
Training course
Business administrator (level 3)
Understanding apprenticeship levels (opens in new tab)
What you'll learn
Course contents
- Skilled in the use of multiple IT packages and systems relevant to the organisation in order to: write letters or emails, create proposals, perform financial processes, record and analyse data. Examples include MS Office or equivalent packages. Able to choose the most appropriate IT solution to suit the business problem. Able to update and review databases, record information and produce data analysis where required.
- Produces accurate records and documents including: emails, letters, files, payments, reports and proposals. Makes recommendations for improvements and present solutions to management. Drafts correspondence, writes reports and able to review others' work. Maintains records and files, handles confidential information in compliance with the organisation's procedures. Coaches others in the processes required to complete these tasks.
- Exercises proactivity and good judgement. Makes effective decisions based on sound reasoning and is able to deal with challenges in a mature way. Seeks advice of more experienced team members when appropriate.
- Builds and maintains positive relationships within their own team and across the organisation. Demonstrates ability to influence and challenge appropriately. Becomes a role model to peers and team members, developing coaching skills as they gain area knowledge.
- Demonstrates good communication skills, whether face-to-face, on the telephone, in writing or on digital platforms. Uses the most appropriate channels to communicate effectively. Demonstrates agility and confidence in communications, carrying authority appropriately. Understands and applies social media solutions appropriately. Answers questions from inside and outside of the organisation, representing the organisation or department.
- Completes tasks to a high standard. Demonstrates the necessary level of expertise required to complete tasks and applies themself to continuously improve their work. Is able to review processes autonomously and make suggestions for improvements. Shares administrative best-practice across the organisation e.g. coaches others to perform tasks correctly. Applies problem-solving skills to resolve challenging or complex complaints and is a key point of contact for addressing issues.
- Takes responsibility for initiating and completing tasks, manages priorities and time in order to successfully meet deadlines. Positively manages the expectations of colleagues at all levels and sets a positive example for others in the workplace. Makes suggestions for improvements to working practice, showing understanding of implications beyond the immediate environment (e.g. impact on clients, suppliers, other parts of the organisation). Manages resources e.g. equipment or facilities. Organises meetings and events, takes minutes during meetings and creates action logs as appropriate. Takes responsibility for logistics e.g. travel and accommodation.
- Uses relevant project management principles and tools to scope, plan, monitor and report. Plans required resources to successfully deliver projects. Undertakes and leads projects as and when required.
Training schedule
- 1 college day per month
- Online work to be uploaded to Aptem
- Assessor to visit workplace every 6-8 weeks
More training information
Personal Care Training to be undertaken at the workplace
Requirements
Desirable qualifications
GCSE in:
- English (grade 4 or C)
- Maths (grade 4 or C)
Share if you have other relevant qualifications and industry experience. The apprenticeship can be adjusted to reflect what you already know.
Skills
- Communication skills
- Attention to detail
- Problem solving skills
- Administrative skills
- Creative
- Initiative
- Non judgemental
- Patience
Other requirements
- Comfortable with aspects of personal care due to the nature of the role
- Passing a DBS check
About this employer
SureCare Skipton & Bingley is a franchise of SureCare Community Services Limited owned and operated by Bronte Healthcare Limited.
At SureCare Skipton & Bingley, we aim to provide care, assistance and support in ways that have positive outcomes for all of our clients, whilst promoting and encouraging their active participation. We regularly review the services we provide to ensure that we are successfully meeting the needs of our service users and achieving their aims and objectives. We also encourage feedback from our clients, their relatives, friends and representatives
After this apprenticeship
Your earnings can increase over time with an apprenticeship. Find out about potential future pay (opens in new tab).
- Potential full-time role
Ask a question
The contact for this apprenticeship is:
BRADFORD COLLEGE
Nathan Roebuck
n.roebuck@bradfordcollege.ac.uk
The reference code for this apprenticeship is VAC2000055113.
Apply now
Closes in 2 days (Wednesday 30 September 2026 at 11:59pm)