Telemarketing Business Administration Apprentice

UKS Group

UK (BS4 5QY)

Closes in 10 days (Thursday 8 October 2026)

Posted on 24 September 2026

---

Summary

As a Sales Representative at UKS Group, you will be an integral part of our dynamic sales team, driving growth and fostering client relationships within the underfloor screeding and heating industry. You will be processing enquiries, making telephone calls, etc.

• Wage:

  £18,000 a year

  Minimum wage rates (opens in new tab)

  Annual Wage £18 - £21,000, apprentice will also receive monthly commission on top of base pay.

• Training course: Business administrator (level 3)
• Hours: Monday - Friday. Shifts to be confirmed.

  37 hours a week

• Start date:

  Monday 12 October 2026

• Duration:

  1 year 2 months

• Positions available:

  1

Work

Most of your apprenticeship is spent working. You’ll learn on the job by getting hands-on experience.

What you'll do at work

As a Sales Representative at UKS Group, you will be an integral part of our dynamic sales team, driving growth and fostering client relationships within the underfloor screeding and heating industry. Your expertise and customer-centric approach will contribute directly to our continued success and expansion. You will be processing enquiries, chasing construction development, plus more.

As an apprentice, you’ll work at a company and get hands-on experience. You’ll gain new skills and work alongside experienced staff.

Main Duties:

• Making telephone calls daily
• Identifying and developing new business opportunities
• Building and maintaining strong client relationships
• Preparing quotations and proposals
• Following up on leads and tenders
• Providing excellent customer service

Essential Qualities:

• Proven sales experience (construction or related industry preferred)
• Excellent communication and negotiation skills
• A proactive and self-motivated attitude
• Strong organisation skills and attention to detail
• Ability to work under pressure and meet targets

Preferred Qualities (but not essential):

• Knowledge of screed, underfloor heating or construction methods
• Experience in a sales environment (ideally B2B)

Where you'll work

1-3 Dixon Rd
Brislington
Bristol
UK
BS4 5QY

Training

Apprenticeships include time away from working for specialist training. You’ll study to gain professional knowledge and skills.

Training provider

HOUSE OF CLIVE (HAIR AND BEAUTY) LIMITED

Training course

Business administrator (level 3)

Understanding apprenticeship levels (opens in new tab)

What you'll learn

Course contents

• Skilled in the use of multiple IT packages and systems relevant to the organisation in order to: write letters or emails, create proposals, perform financial processes, record and analyse data. Examples include MS Office or equivalent packages. Able to choose the most appropriate IT solution to suit the business problem. Able to update and review databases, record information and produce data analysis where required.
• Produces accurate records and documents including: emails, letters, files, payments, reports and proposals. Makes recommendations for improvements and present solutions to management. Drafts correspondence, writes reports and able to review others' work. Maintains records and files, handles confidential information in compliance with the organisation's procedures. Coaches others in the processes required to complete these tasks.
• Exercises proactivity and good judgement. Makes effective decisions based on sound reasoning and is able to deal with challenges in a mature way. Seeks advice of more experienced team members when appropriate.
• Builds and maintains positive relationships within their own team and across the organisation. Demonstrates ability to influence and challenge appropriately. Becomes a role model to peers and team members, developing coaching skills as they gain area knowledge.
• Demonstrates good communication skills, whether face-to-face, on the telephone, in writing or on digital platforms. Uses the most appropriate channels to communicate effectively. Demonstrates agility and confidence in communications, carrying authority appropriately. Understands and applies social media solutions appropriately. Answers questions from inside and outside of the organisation, representing the organisation or department.
• Completes tasks to a high standard. Demonstrates the necessary level of expertise required to complete tasks and applies themself to continuously improve their work. Is able to review processes autonomously and make suggestions for improvements. Shares administrative best-practice across the organisation e.g. coaches others to perform tasks correctly. Applies problem-solving skills to resolve challenging or complex complaints and is a key point of contact for addressing issues.
• Takes responsibility for initiating and completing tasks, manages priorities and time in order to successfully meet deadlines. Positively manages the expectations of colleagues at all levels and sets a positive example for others in the workplace. Makes suggestions for improvements to working practice, showing understanding of implications beyond the immediate environment (e.g. impact on clients, suppliers, other parts of the organisation). Manages resources e.g. equipment or facilities. Organises meetings and events, takes minutes during meetings and creates action logs as appropriate. Takes responsibility for logistics e.g. travel and accommodation.
• Uses relevant project management principles and tools to scope, plan, monitor and report. Plans required resources to successfully deliver projects. Undertakes and leads projects as and when required.

Training schedule

Next Level will work closely with you to complete your Level 3 Business Administrator Apprenticeship. Next Level can hire apprentices at any time and hold regular workshops for those on the course. These workshops occur once every 2 weeks online via Teams. You will get specific 1-2-1 tutoring and regular reviews between your tutor, manager, and yourself, to ensure you are meeting deadlines and staying on top of your work.

If required, we can also provide Functional Skills in maths and English throughout your apprenticeship. Upon successful completion of the apprenticeship, you will receive a Level 3 City and Guilds apprenticeship qualification in Business Administration.

Requirements

Desirable qualifications

GCSE in:

• English (grade 4)
• Maths (grade 4)

Share if you have other relevant qualifications and industry experience. The apprenticeship can be adjusted to reflect what you already know.

Skills

• Communication skills
• Attention to detail
• Organisation skills
• Customer care skills
• Administrative skills
• Team working

Other requirements

We are looking for someone to start ASAP.

About this employer

Providing Underfloor Heating & Floor Screeding SolutionsUKS Group provides a professional service to ensure your project is completed to the highest standard, whilst closely observing time frames and budgets.

After this apprenticeship

Your earnings can increase over time with an apprenticeship. Find out about potential future pay (opens in new tab).

Potential to progress with the company, and gain experience in further departments, strengthening your knowledge .

Ask a question

The contact for this apprenticeship is:

HOUSE OF CLIVE (HAIR AND BEAUTY) LIMITED

The reference code for this apprenticeship is VAC2000054973.

Apply now

Closes in 10 days (Thursday 8 October 2026)

After signing in, you’ll apply for this apprenticeship on the company's website.