Payroll and Commissions Apprentice

Tenth Revolution Group

Tyne and Wear (NE1 1RF)

Closes in 23 days (Sunday 18 October 2026 at 11:59pm)

Posted on 22 September 2026

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Summary

Are you looking to start your career in Payroll. Tenth Revolution are growing their payroll team. Do you have a good work ethic and a desire to learn in a forward-thinking organisation ? Then this could be the right opportunity for you.

Wage

£27,600 a year

Minimum wage rates (opens in new tab)

Training course
Payroll administrator (level 3)
Hours
Monday to Thursday, 8.30am to 5.30pm (1 hour for lunch). Friday, 8.30am to 4.00pm.

39 hours a week

Start date

Monday 26 October 2026

Duration

1 year 6 months

Positions available

1

Work

Most of your apprenticeship is spent working. You’ll learn on the job by getting hands-on experience.

What you'll do at work

After training you will:

  • Processing commission/bonus data and calculations, adhering to the set KPI’s
  • Assisting with the processing of payroll, employee and timesheet data
  • Assisting the team with the tracking of bank transactions
  • Respond/resolving queries in line with the set SLAs
  • Assisting the wider team with ad hoc tasks
  • Using excel and issuing basic calculation breakdowns
  • Working with data reports
  • Supporting on projects
  • Undertaking a Level 3 Payroll Administrator apprenticeship

Where you'll work

Floor 2, Street, Nicholas Building
St. Nicholas Street
Newcastle-upon-Tyne
Tyne and Wear
NE1 1RF

Training

Apprenticeships include time away from working for specialist training. You’ll study to gain professional knowledge and skills.

Training provider

NATIONAL UPSKILL LIMITED

Training course

Payroll administrator (level 3)

Understanding apprenticeship levels (opens in new tab)

What you'll learn

Course contents
  • gather, analyse and process payroll data and information
  • resolve different types of queries that may be presented from payroll customers such as employees, clients, management, explaining and documenting responses
  • deal with complaints, following processes and escalating complex situations
  • meet client or customer needs in line with service level agreements
  • provide customer service using agreed systems and processes, taking ownership for work applying agreed processes for checking
  • adhere to deadlines and process schedules both internal and statutory, mitigating the impact on the business, employees and clients of deadlines not being met by reprioritising tasks when dealing with conflicting or changing demands
  • select appropriate media for communication etc recognising the advantages and risks related to each method
  • escalate concerns relating to deadlines in a timely manner, suggesting solutions
  • use the appropriate communication media for each stakeholder for each situation. Examples may include ‘phone, face-to-face, email and letters, communicating and engaging professionally, accurately and appropriately, respecting the principles of data protection and confidentiality
  • Build and maintain trust and sound relationships with stakeholders to deliver quality payroll services
  • develop and maintain strong working relationships with team colleagues, supporting and collaborating to achieve results, seeking advice when appropriate within parameters of the role
  • use computerised payroll software and spreadsheet packages such as MS Excel
  • use systems and processes to support the payroll function. Examples may include the provision of accounting information and the Real Time Information submissions to His Majesty's Revenue and Customs (HMRC)
  • gather, analyse and process payroll data and information
  • resolve different types of queries that may be presented from payroll customers such as employees, clients, management, explaining and documenting responses
  • deal with complaints, following processes and escalating complex situations
  • meet client or customer needs in line with service level agreements
  • provide customer service using agreed systems and processes, taking ownership for work applying agreed processes for checking
  • adhere to deadlines and process schedules both internal and statutory, mitigating the impact on the business, employees and clients of deadlines not being met by reprioritising tasks when dealing with conflicting or changing demands
  • select appropriate media for communication etc recognising the advantages and risks related to each method
  • escalate concerns relating to deadlines in a timely manner, suggesting solutions
  • use the appropriate communication media for each stakeholder for each situation. Examples may include ‘phone, face-to-face, email and letters, communicating and engaging professionally, accurately and appropriately, respecting the principles of data protection and confidentiality
  • Build and maintain trust and sound relationships with stakeholders to deliver quality payroll services
  • develop and maintain strong working relationships with team colleagues, supporting and collaborating to achieve results, seeking advice when appropriate within parameters of the role
  • use computerised payroll software and spreadsheet packages such as MS Excel
  • use systems and processes to support the payroll function. Examples may include the provision of accounting information and the Real Time Information submissions to His Majesty's Revenue and Customs (HMRC)

Training schedule

Your apprenticeship will be delivered by National Upskill through monthly online workshops with your allocated tutor over 18 months at your work location.

Requirements

Essential qualifications

GCSE in:

  • English (grade 4/C)
  • Math (grade 4/C)

Share if you have other relevant qualifications and industry experience. The apprenticeship can be adjusted to reflect what you already know.

Skills

  • Communication skills
  • IT skills
  • Attention to detail
  • Organisation skills
  • Customer care skills
  • Problem solving skills
  • Presentation skills
  • Administrative skills
  • Number skills
  • Analytical skills
  • Logical
  • Team working
  • Initiative
  • Non judgemental
  • Patience

Other requirements

As part of your Initial Assessment, we’ll check the qualification information you submit using the Learning Records Service (LRS), through the Department for Education.

About this employer

We specialize in high-growth Enterprise Software, Cloud, Data and AI ecosystems. We find and hire proven technology experts for both end-user companies and the technology industry. We also train and certify these professionals, upskill our clients’ own staff in the latest specialist technologies and deliver guaranteed customer outcomes through our growing consulting and managed services offerings.

http://www.tenthrevolution.com (opens in new tab)

Disability Confident

Disability Confident

A fair proportion of interviews for this apprenticeship will be offered to applicants with a disability or long-term health condition. This includes non-visible disabilities and conditions.

You can choose to be considered for an interview under the Disability Confident scheme. You’ll need to meet the essential requirements to be considered for an interview.

After this apprenticeship

Your earnings can increase over time with an apprenticeship. Find out about potential future pay (opens in new tab).

This apprenticeship is a great opportunity to gain valuable skills, experience and a recognised qualification. While a permanent role is not guaranteed at the end of the programme, there may be opportunities to progress into permanent employment depending on performance, business needs and available vacancies.

Ask a question

The contact for this apprenticeship is:

NATIONAL UPSKILL LIMITED

Mark Guiver

mark.guiver@nationalupskill.co.uk

The reference code for this apprenticeship is VAC2000054821.

Apply now

Closes in 23 days (Sunday 18 October 2026 at 11:59pm)