Business Administration Apprentice - Automotive Industry
CROXDALE SERVICE STATION LIMITED
A167, Croxdale (DH6 5HS)
Closes in 18 days (Monday 12 October 2026)
Posted on 21 September 2026
Contents
Summary
Exciting Business Administration Apprenticeship with a well-established automotive company based in Durham. This is a great opportunity for someone who wants to start their career in a professional business environment, gain a recognised qualification and become a valued member of a busy and growing team.
- Wage
-
£16,640 for your first year, then could increase depending on your age
National Minimum Wage rate for apprentices
- Training course
- Business administrator (level 3)
- Hours
-
Monday to Friday 9am to 5pm.
40 hours a week
- Start date
-
Monday 19 October 2026
- Duration
-
1 year 3 months
- Positions available
-
1
Work
Most of your apprenticeship is spent working. You’ll learn on the job by getting hands-on experience.
What you'll do at work
Duties:
- Supporting the day-to-day administration of the business
- Updating records and maintaining accurate information
- Handling emails, telephone calls and general enquiries
- Supporting colleagues across different areas of the business
- Organising documents and information
- Using computer systems and Microsoft Office
- Learning how the wider automotive business operates
- Taking on additional responsibilities as your confidence develops
Where you'll work
A167, Croxdale
DH6 5HS
Training
Apprenticeships include time away from working for specialist training. You’ll study to gain professional knowledge and skills.
Training provider
THE NVQ TRAINING CENTRE LIMITED
Training course
Business administrator (level 3)
Understanding apprenticeship levels (opens in new tab)
What you'll learn
Course contents
- Skilled in the use of multiple IT packages and systems relevant to the organisation in order to: write letters or emails, create proposals, perform financial processes, record and analyse data. Examples include MS Office or equivalent packages. Able to choose the most appropriate IT solution to suit the business problem. Able to update and review databases, record information and produce data analysis where required.
- Produces accurate records and documents including: emails, letters, files, payments, reports and proposals. Makes recommendations for improvements and present solutions to management. Drafts correspondence, writes reports and able to review others' work. Maintains records and files, handles confidential information in compliance with the organisation's procedures. Coaches others in the processes required to complete these tasks.
- Exercises proactivity and good judgement. Makes effective decisions based on sound reasoning and is able to deal with challenges in a mature way. Seeks advice of more experienced team members when appropriate.
- Builds and maintains positive relationships within their own team and across the organisation. Demonstrates ability to influence and challenge appropriately. Becomes a role model to peers and team members, developing coaching skills as they gain area knowledge.
- Demonstrates good communication skills, whether face-to-face, on the telephone, in writing or on digital platforms. Uses the most appropriate channels to communicate effectively. Demonstrates agility and confidence in communications, carrying authority appropriately. Understands and applies social media solutions appropriately. Answers questions from inside and outside of the organisation, representing the organisation or department.
- Completes tasks to a high standard. Demonstrates the necessary level of expertise required to complete tasks and applies themself to continuously improve their work. Is able to review processes autonomously and make suggestions for improvements. Shares administrative best-practice across the organisation e.g. coaches others to perform tasks correctly. Applies problem-solving skills to resolve challenging or complex complaints and is a key point of contact for addressing issues.
- Takes responsibility for initiating and completing tasks, manages priorities and time in order to successfully meet deadlines. Positively manages the expectations of colleagues at all levels and sets a positive example for others in the workplace. Makes suggestions for improvements to working practice, showing understanding of implications beyond the immediate environment (e.g. impact on clients, suppliers, other parts of the organisation). Manages resources e.g. equipment or facilities. Organises meetings and events, takes minutes during meetings and creates action logs as appropriate. Takes responsibility for logistics e.g. travel and accommodation.
- Uses relevant project management principles and tools to scope, plan, monitor and report. Plans required resources to successfully deliver projects. Undertakes and leads projects as and when required.
Training schedule
Teaching and learning the skills, knowledge and behaviours within Business Administration.
Requirements
Essential qualifications
GCSE in:
- English (grade 4 or above)
- Maths (grade 4 or above)
Share if you have other relevant qualifications and industry experience. The apprenticeship can be adjusted to reflect what you already know.
Skills
- Attention to detail
- Communication skills
- IT skills
- Problem solving skills
Other requirements
Have you considered the suitability of the location, wages, hours prior to applying for this apprenticeship role?
About this employer
Croxdale Group has been owned by the same family since the start with our Head-Office is based in Croxdale, Durham, just off the A167 near Thinford.
Originally, during the Second World War, the business was predominantly a munitions factory responsible for the manufacturing of Torpedos. Following the end of the war, the business diversified using scrap metal to manufacture furniture to sell mainly in the Capital - London. Due to the huge demand, the business prospered into NESS Furniture diversifying into all types of furniture over the years, especially high end bespoke pieces for large businesses. In addition to this operation, there was an agricultural engineering business based out of what is now the Aftersales Reception facility.
After this apprenticeship
Your earnings can increase over time with an apprenticeship. Find out about potential future pay (opens in new tab).
There is strong potential for progression within the company upon successful completion of the apprenticeship. This could include a permanent position with opportunities to take on more responsibility and grow within a supportive, well-established team.
Ask a question
The contact for this apprenticeship is:
THE NVQ TRAINING CENTRE LIMITED
Jade Davidson
jade@apprenticeship-centre.co.uk
0845-223 5020
The reference code for this apprenticeship is VAC2000054528.
Apply now
Closes in 18 days (Monday 12 October 2026)
After signing in, you’ll apply for this apprenticeship on the company's website.