Legal Administrator Apprentice (Salary £25,000)
LANYON BOWDLER LLP
Telford (TF2 9TW)
Closes in 30 days (Friday 23 October 2026)
Posted on 22 September 2026
Contents
Summary
As a Legal Administrator Apprenticeship your role will be to provide a high level of administrative and operational support to the Personal Injury Department, working closely with Fee Earners and Legal Support Services (LSS) to ensure the smooth, efficient and effective progression of client matters.
- Wage
-
£25,000 a year
- Training course
- Business administrator (level 3)
- Hours
-
Monday to Friday from 9:00am to 5:15pm (1 hour unpaid lunch break)
36 hours 15 minutes a week
- Start date
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Monday 2 November 2026
- Duration
-
1 year 4 months
- Positions available
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1
Work
Most of your apprenticeship is spent working. You’ll learn on the job by getting hands-on experience.
What you'll do at work
The role will involve supporting the administration of personal injury files from initial client onboarding through to file closure. This will include gathering and processing client information, carrying out system searches and checks, arranging appointments, maintaining accurate records, preparing correspondence and documentation, managing workflows, and liaising with clients, colleagues and external contacts as required.
The successful candidate will demonstrate excellent organisational skills, a high level of accuracy and attention to detail, and the ability to manage competing priorities while maintaining professional standards and client confidentiality. They will act as a key point of contact for department-related enquiries and provide timely and professional assistance to clients and colleagues within their agreed remit.
Carrying out system searches and being able to identify conflict/ duplicates relating to client ID checks.
Liaising with Legal Support Services (LSS) and performing all associated tasks, including but not limited to:
- File closures
- Maintaining all filing and work areas in a tidy and orderly manner
- To work as an effective team member and assist other staff in their work to ensure the smooth and efficient running of the department and firm
Where you'll work
Grosvenor House
Hollinswood Road, Central Park
Telford
TF2 9TW
Training
Apprenticeships include time away from working for specialist training. You’ll study to gain professional knowledge and skills.
Training provider
DAMAR LIMITED
Training course
Business administrator (level 3)
Understanding apprenticeship levels (opens in new tab)
What you'll learn
Course contents
- Skilled in the use of multiple IT packages and systems relevant to the organisation in order to: write letters or emails, create proposals, perform financial processes, record and analyse data. Examples include MS Office or equivalent packages. Able to choose the most appropriate IT solution to suit the business problem. Able to update and review databases, record information and produce data analysis where required.
- Produces accurate records and documents including: emails, letters, files, payments, reports and proposals. Makes recommendations for improvements and present solutions to management. Drafts correspondence, writes reports and able to review others' work. Maintains records and files, handles confidential information in compliance with the organisation's procedures. Coaches others in the processes required to complete these tasks.
- Exercises proactivity and good judgement. Makes effective decisions based on sound reasoning and is able to deal with challenges in a mature way. Seeks advice of more experienced team members when appropriate.
- Builds and maintains positive relationships within their own team and across the organisation. Demonstrates ability to influence and challenge appropriately. Becomes a role model to peers and team members, developing coaching skills as they gain area knowledge.
- Demonstrates good communication skills, whether face-to-face, on the telephone, in writing or on digital platforms. Uses the most appropriate channels to communicate effectively. Demonstrates agility and confidence in communications, carrying authority appropriately. Understands and applies social media solutions appropriately. Answers questions from inside and outside of the organisation, representing the organisation or department.
- Completes tasks to a high standard. Demonstrates the necessary level of expertise required to complete tasks and applies themself to continuously improve their work. Is able to review processes autonomously and make suggestions for improvements. Shares administrative best-practice across the organisation e.g. coaches others to perform tasks correctly. Applies problem-solving skills to resolve challenging or complex complaints and is a key point of contact for addressing issues.
- Takes responsibility for initiating and completing tasks, manages priorities and time in order to successfully meet deadlines. Positively manages the expectations of colleagues at all levels and sets a positive example for others in the workplace. Makes suggestions for improvements to working practice, showing understanding of implications beyond the immediate environment (e.g. impact on clients, suppliers, other parts of the organisation). Manages resources e.g. equipment or facilities. Organises meetings and events, takes minutes during meetings and creates action logs as appropriate. Takes responsibility for logistics e.g. travel and accommodation.
- Uses relevant project management principles and tools to scope, plan, monitor and report. Plans required resources to successfully deliver projects. Undertakes and leads projects as and when required.
Training schedule
Business Administrator Level 3 apprenticeship standard with Legal Pathway
Requirements
Essential qualifications
GCSE in:
Share if you have other relevant qualifications and industry experience. The apprenticeship can be adjusted to reflect what you already know.
Skills
- Communication skills
- IT skills
- Attention to detail
- Organisation skills
- Customer care skills
- Team working
About this employer
Lanyon Bowdler is a great place to work! The firm combines professional excellence with a family atmosphere. With a dynamic and modern character the firm is focused on success and growth. This success and growth generates room for our people to mature and grow within the firm and enjoy stimulating and rewarding careers. Lanyon Bowdler genuinely believes that a happy team, where staff enjoy working, means clients get a better service from cheerful, motivated staff.
https://www.lblaw.co.uk/ (opens in new tab)
Company benefits
- 25 days annual leave, plus Bank Holidays, increasing with service to a maximum of 33 days (plus Bank Holidays).
- Dress for your day
- Group Life Assurance.
- Referral incentive scheme for introducing clients and new members of staff.
- Long service awards.
- Free and discounted legal fees.
After this apprenticeship
Your earnings can increase over time with an apprenticeship. Find out about potential future pay (opens in new tab).
On a regular basis your team leader/supervisor will monitor your workload and performance. You will have a 1-2-1 at least once a quarter (usually once a month), which will include discussions on performance and targets, objectives, development and welfare. There will be an annual review where your team leader/supervisor will look with you at performance over the last twelve months but, more importantly, look to the future, mapping out your goals and objectives for the following year.
Ask a question
The contact for this apprenticeship is:
DAMAR LIMITED
Sabina Adam
Sabina.Adam@damartraining.com
07566 289 979
The reference code for this apprenticeship is VAC2000054308.
Apply now
Closes in 30 days (Friday 23 October 2026)
After signing in, you’ll apply for this apprenticeship on the company's website.