Apprentice Medical Administrator (Business Administrator - Level 3)
OCCUPATIONAL HEALTH ASSESSMENT LTD
Guildford (GU2 7YG)
Closes in 12 days (Wednesday 30 September 2026 at 11:59pm)
Posted on 18 September 2026
Contents
Summary
An opportunity to start a career in healthcare, the Apprentice Medical Administrator will learn the essentials of business administration, patient support, corporate client support and working with clinicians.
- Wage
-
£22,000 a year
- Training course
- Business administrator (level 3)
- Hours
-
Monday - Friday during office hours, a total of 37.5 hours per week which are scheduled between 8.00am - 6.00pm (for example, 8.00am - 4.00pm, 9.00am - 5.00pm or 10.00am - 6.00pm).
37 hours 30 minutes a week
- Start date
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Tuesday 1 December 2026
- Duration
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1 year 6 months
- Positions available
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1
Work
Most of your apprenticeship is spent working. You’ll learn on the job by getting hands-on experience.
What you'll do at work
- Coordinating and providing care and reporting that is safe, timely, effective, efficient, equitable and client-centred
- Handling case assignments and referrals, drafting service plans / agreements, review case progress, co-ordinate with other care providers and determine case closure
- Helping clients and employees achieve wellness, autonomy and client satisfaction
- Support and improve multiple care aspects (case co-ordination, client resources, diary / resource management, information governance, etc)
- Help the business communicate effectively with clients, patients, clinicians and the healthcare marketplace
- Develop effective working relations and cooperate with medical teams to deliver continuous improvement in business performance and patient care
- Interact with patients and clients to keep track of their progress, service provision and to ensure satisfaction
Where you'll work
Surrey Technology Centre
40 Occam Road
Guildford
GU2 7YG
Training
Apprenticeships include time away from working for specialist training. You’ll study to gain professional knowledge and skills.
Training provider
SURREY COUNTY COUNCIL
Training course
Business administrator (level 3)
Understanding apprenticeship levels (opens in new tab)
What you'll learn
Course contents
- Skilled in the use of multiple IT packages and systems relevant to the organisation in order to: write letters or emails, create proposals, perform financial processes, record and analyse data. Examples include MS Office or equivalent packages. Able to choose the most appropriate IT solution to suit the business problem. Able to update and review databases, record information and produce data analysis where required.
- Produces accurate records and documents including: emails, letters, files, payments, reports and proposals. Makes recommendations for improvements and present solutions to management. Drafts correspondence, writes reports and able to review others' work. Maintains records and files, handles confidential information in compliance with the organisation's procedures. Coaches others in the processes required to complete these tasks.
- Exercises proactivity and good judgement. Makes effective decisions based on sound reasoning and is able to deal with challenges in a mature way. Seeks advice of more experienced team members when appropriate.
- Builds and maintains positive relationships within their own team and across the organisation. Demonstrates ability to influence and challenge appropriately. Becomes a role model to peers and team members, developing coaching skills as they gain area knowledge.
- Demonstrates good communication skills, whether face-to-face, on the telephone, in writing or on digital platforms. Uses the most appropriate channels to communicate effectively. Demonstrates agility and confidence in communications, carrying authority appropriately. Understands and applies social media solutions appropriately. Answers questions from inside and outside of the organisation, representing the organisation or department.
- Completes tasks to a high standard. Demonstrates the necessary level of expertise required to complete tasks and applies themself to continuously improve their work. Is able to review processes autonomously and make suggestions for improvements. Shares administrative best-practice across the organisation e.g. coaches others to perform tasks correctly. Applies problem-solving skills to resolve challenging or complex complaints and is a key point of contact for addressing issues.
- Takes responsibility for initiating and completing tasks, manages priorities and time in order to successfully meet deadlines. Positively manages the expectations of colleagues at all levels and sets a positive example for others in the workplace. Makes suggestions for improvements to working practice, showing understanding of implications beyond the immediate environment (e.g. impact on clients, suppliers, other parts of the organisation). Manages resources e.g. equipment or facilities. Organises meetings and events, takes minutes during meetings and creates action logs as appropriate. Takes responsibility for logistics e.g. travel and accommodation.
- Uses relevant project management principles and tools to scope, plan, monitor and report. Plans required resources to successfully deliver projects. Undertakes and leads projects as and when required.
Training schedule
- This is a full-time, office based role in Guildford, Surrey, at Occupational Health Assessment Ltd, Surrey Technology Centre, 40 Occam Road, Guildford. GU2 7YG
- One day a week is provided for off-the-job-learning, as well as regular group workshops with Surrey Adult Learning in Woking
Requirements
Essential qualifications
GCSE in:
- English (grade 5)
- Maths (grade 5)
Share if you have other relevant qualifications and industry experience. The apprenticeship can be adjusted to reflect what you already know.
Skills
- Communication skills
- IT skills
- Attention to detail
- Organisation skills
- Customer care skills
- Problem solving skills
- Administrative skills
- Team working
- Initiative
- Non judgemental
- Patience
Other requirements
Aptitude and enthusiasm are as important as experience or qualifications and we welcome applications from any background. Previous work experience is welcome, although not necessary.
An enhanced DBS check must be completed, along with evidence of qualifications and at least two references.
About this employer
Occupational Health Assessment Ltd is a specialist provide of medical services to business across the UK.
With a highly experienced team of doctors, nurses and case managers, the business is SEQOHS Accredited and a Certified B-Corporation.
https://occupationalhealthassessment.com/ (opens in new tab)
Disability Confident
A fair proportion of interviews for this apprenticeship will be offered to applicants with a disability or long-term health condition. This includes non-visible disabilities and conditions.
You can choose to be considered for an interview under the Disability Confident scheme. You’ll need to meet the essential requirements to be considered for an interview.
After this apprenticeship
Your earnings can increase over time with an apprenticeship. Find out about potential future pay (opens in new tab).
Previous Apprentices have gone on to Specialist Case Manager roles and into Business Management.
As the first step into a career in healthcare, the business is happy to support learning and development towards a range of specialisms, as part of an individual training plan.
Ask a question
The contact for this apprenticeship is:
OCCUPATIONAL HEALTH ASSESSMENT LTD
Practice Director
support@ohassessment.com
02032398229
The reference code for this apprenticeship is VAC2000054294.
Apply now
Closes in 12 days (Wednesday 30 September 2026 at 11:59pm)