Business Administrator Apprentice

TOP COAT CONSTRUCTION LTD

HAROLD HILL (RM3 8SB)

Closes in 13 days (Wednesday 30 September 2026 at 11:59pm)

Posted on 17 September 2026


Summary

The role will be a business admin apprentice, working closely on a contract in Greenwich with a repair’s coordinator. We offer a very friendly office environment, assistance in training. You will be working daily on assisting the repairs coordinator helping with any day to day tasks that need completing.

Training course
Business administrator (level 3)
Hours
Monday - Friday, 8.00am - 5.00pm, with one hour for lunch.

38 hours a week

Start date

Monday 5 October 2026

Duration

1 year 6 months

Positions available

1

Work

Most of your apprenticeship is spent working. You’ll learn on the job by getting hands-on experience.

What you'll do at work

The role will be a business admin apprentice, working closely on a contract in Greenwich with a repair’s coordinator. We offer a very friendly office environment, 1 hour lunch break, assistance in training.

You will be working daily on assisting the repairs coordinator helping with any day to day tasks that need completing. Liaising with operatives and booking in jobs. Working closely with repairs coordinator, raising job booking appointments.

Where you'll work

UNIT A
MELVILLE COURT
SPILSBY ROAD
HAROLD HILL
RM3 8SB

Training

Apprenticeships include time away from working for specialist training. You’ll study to gain professional knowledge and skills.

Training provider

NEW CITY COLLEGE

Training course

Business administrator (level 3)

Understanding apprenticeship levels (opens in new tab)

What you'll learn

Course contents
  • Skilled in the use of multiple IT packages and systems relevant to the organisation in order to: write letters or emails, create proposals, perform financial processes, record and analyse data. Examples include MS Office or equivalent packages. Able to choose the most appropriate IT solution to suit the business problem. Able to update and review databases, record information and produce data analysis where required.
  • Produces accurate records and documents including: emails, letters, files, payments, reports and proposals. Makes recommendations for improvements and present solutions to management. Drafts correspondence, writes reports and able to review others' work. Maintains records and files, handles confidential information in compliance with the organisation's procedures. Coaches others in the processes required to complete these tasks.
  • Exercises proactivity and good judgement. Makes effective decisions based on sound reasoning and is able to deal with challenges in a mature way. Seeks advice of more experienced team members when appropriate.
  • Builds and maintains positive relationships within their own team and across the organisation. Demonstrates ability to influence and challenge appropriately. Becomes a role model to peers and team members, developing coaching skills as they gain area knowledge.
  • Demonstrates good communication skills, whether face-to-face, on the telephone, in writing or on digital platforms. Uses the most appropriate channels to communicate effectively. Demonstrates agility and confidence in communications, carrying authority appropriately. Understands and applies social media solutions appropriately. Answers questions from inside and outside of the organisation, representing the organisation or department.
  • Completes tasks to a high standard. Demonstrates the necessary level of expertise required to complete tasks and applies themself to continuously improve their work. Is able to review processes autonomously and make suggestions for improvements. Shares administrative best-practice across the organisation e.g. coaches others to perform tasks correctly. Applies problem-solving skills to resolve challenging or complex complaints and is a key point of contact for addressing issues.
  • Takes responsibility for initiating and completing tasks, manages priorities and time in order to successfully meet deadlines. Positively manages the expectations of colleagues at all levels and sets a positive example for others in the workplace. Makes suggestions for improvements to working practice, showing understanding of implications beyond the immediate environment (e.g. impact on clients, suppliers, other parts of the organisation). Manages resources e.g. equipment or facilities. Organises meetings and events, takes minutes during meetings and creates action logs as appropriate. Takes responsibility for logistics e.g. travel and accommodation.
  • Uses relevant project management principles and tools to scope, plan, monitor and report. Plans required resources to successfully deliver projects. Undertakes and leads projects as and when required.

Training schedule

This training schedule has not been finalised. Check with this employer if you’ll need to travel to a college or training location for this apprenticeship.

Requirements

Essential qualifications

GCSE in:

  • English (grade 4 or above (A-C))
  • Maths (grade 4 or above (A-C))

Share if you have other relevant qualifications and industry experience. The apprenticeship can be adjusted to reflect what you already know.

Skills

  • Communication skills
  • IT skills
  • Attention to detail
  • Organisation skills
  • Customer care skills
  • Problem solving skills
  • Administrative skills
  • Logical
  • Team working
  • Patience

Other requirements

An understanding of the construction industry.

About this employer

Established in 1985 as Topcoat Construction led by Steve Purdy (Managing Director) the business soon developed and, following successful expansion, Limited Company status was achieved in 1995.

Success continued and, as our range of construction services expanded we re-branded as TCL Group in 2013 to reinforce the six divisions that now deliver our services to our public and private sector clients.

The business today is led by Steve Purdy, Howard Jones, Denese Disley and Loren Purdy with responsibility for the management of the organisation, supported by the divisional management team.

By implementing a programme of planned, organic growth we now deliver a comprehensive range of services to meet every type of construction need from responsive and planned maintenance through to major refurbishment and new-build projects.

Geographically, we operate across London and the home counties, bringing a professional and consultative approach to our projects ensuring that client satisfaction is at the forefront of everything we do.

https://www.tclgroup.uk.com/ (opens in new tab)

After this apprenticeship

Your earnings can increase over time with an apprenticeship. Find out about potential future pay (opens in new tab).

Possibility of becoming a repairs coordinator.

Ask a question

The contact for this apprenticeship is:

NEW CITY COLLEGE

Mylene Slama

Mylene.Slama@ncclondon.ac.uk

The reference code for this apprenticeship is VAC2000053874.

Apply now

Closes in 13 days (Wednesday 30 September 2026 at 11:59pm)