Business Administrator apprentice at a serviced office in Shirley, Solihull

YOUR SERVICED OFFICE LIMITED

SOLIHULL (B90 4AA)

Closes in 9 days (Sunday 27 September 2026 at 11:59pm)

Posted on 16 September 2026

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Summary

This is an extremely diverse role with front of house responsibility interacting with clients, visitors and tenants in a professional and confident manner. It is a hands on role and requires problem solving skills with no 2 days being the same. The role will include responsibility for monitoring and updating social media.

Wage

£14,560 for your first year, then could increase depending on your age

National Minimum Wage rate for apprentices

Minimum wage rates (opens in new tab)

Training course
Business administrator (level 3)
Hours
Monday to Friday, 9am to 4.30 pm with 30-minute unpaid lunch break.

35 hours a week

Start date

Thursday 1 October 2026

Duration

1 year 6 months

Positions available

1

Work

Most of your apprenticeship is spent working. You’ll learn on the job by getting hands-on experience.

What you'll do at work

  • Front-of-house and reception duties
  • Meeting and greeting clients and visitors
  • Answering telephone calls and dealing with enquiries
  • Managing post and correspondence
  • Office supplies and facilities management
  • Computer and Microsoft Office work
  • Social media and marketing support
  • Booking and organising meeting rooms
  • Supporting clients and members of the serviced office
  • General office and facilities support
  • Working as part of a small team and taking initiative
  • Updating spreadsheets and databases
  • Health and Safety Management
  • Invoicing/basic financial administration
  • Producing documents and reports
  • Assisting with client requirements
  • Supporting the wider team
  • Identifying problems and suggesting improvements

Where you'll work

435 STRATFORD ROAD
SHIRLEY
SOLIHULL
B90 4AA

Training

Apprenticeships include time away from working for specialist training. You’ll study to gain professional knowledge and skills.

Training provider

SOLIHULL COLLEGE AND UNIVERSITY CENTRE

Training course

Business administrator (level 3)

Understanding apprenticeship levels (opens in new tab)

What you'll learn

Course contents
  • Skilled in the use of multiple IT packages and systems relevant to the organisation in order to: write letters or emails, create proposals, perform financial processes, record and analyse data. Examples include MS Office or equivalent packages. Able to choose the most appropriate IT solution to suit the business problem. Able to update and review databases, record information and produce data analysis where required.
  • Produces accurate records and documents including: emails, letters, files, payments, reports and proposals. Makes recommendations for improvements and present solutions to management. Drafts correspondence, writes reports and able to review others' work. Maintains records and files, handles confidential information in compliance with the organisation's procedures. Coaches others in the processes required to complete these tasks.
  • Exercises proactivity and good judgement. Makes effective decisions based on sound reasoning and is able to deal with challenges in a mature way. Seeks advice of more experienced team members when appropriate.
  • Builds and maintains positive relationships within their own team and across the organisation. Demonstrates ability to influence and challenge appropriately. Becomes a role model to peers and team members, developing coaching skills as they gain area knowledge.
  • Demonstrates good communication skills, whether face-to-face, on the telephone, in writing or on digital platforms. Uses the most appropriate channels to communicate effectively. Demonstrates agility and confidence in communications, carrying authority appropriately. Understands and applies social media solutions appropriately. Answers questions from inside and outside of the organisation, representing the organisation or department.
  • Completes tasks to a high standard. Demonstrates the necessary level of expertise required to complete tasks and applies themself to continuously improve their work. Is able to review processes autonomously and make suggestions for improvements. Shares administrative best-practice across the organisation e.g. coaches others to perform tasks correctly. Applies problem-solving skills to resolve challenging or complex complaints and is a key point of contact for addressing issues.
  • Takes responsibility for initiating and completing tasks, manages priorities and time in order to successfully meet deadlines. Positively manages the expectations of colleagues at all levels and sets a positive example for others in the workplace. Makes suggestions for improvements to working practice, showing understanding of implications beyond the immediate environment (e.g. impact on clients, suppliers, other parts of the organisation). Manages resources e.g. equipment or facilities. Organises meetings and events, takes minutes during meetings and creates action logs as appropriate. Takes responsibility for logistics e.g. travel and accommodation.
  • Uses relevant project management principles and tools to scope, plan, monitor and report. Plans required resources to successfully deliver projects. Undertakes and leads projects as and when required.

Training schedule

Business Administration Level 3 Apprenticeship. Training will be provided by Solihull College and an assessor will be allocated to support you.

Coaching in the workplace, on teams as well as scheduled sessions at the Solihull campus and time spent training will be part of the agreed working hours.

At the end of your training, you will complete a knowledge test, portfolio with professional discussion, with a project presentation. You may also study level 2 functional skills maths /English.

Requirements

Essential qualifications

GCSE in:

  • 3 other (grade 4 or above)
  • English (grade 4 or above)
  • Maths (grade 4 or above)

Share if you have other relevant qualifications and industry experience. The apprenticeship can be adjusted to reflect what you already know.

Skills

  • Communication skills
  • IT skills
  • Organisation skills
  • Customer care skills
  • Problem solving skills
  • Number skills
  • Team working
  • Self-Motivated
  • Time Management
  • Interest in social media
  • Excellent housekeeping
  • Eye for detail
  • Desire to learn new skills
  • Willing to learn new knowledge

Other requirements

  • Must be dressed in smart business wear

About this employer

This is a fantastic opportunity to begin your career as a business administrator with a professional, friendly team within the Avon business centre in Shirley. The Avon business centre is a modern approach to office accommodation, presenting a mix of traditional office space with bespoke suite sizes with a Serviced Office option through Your Serviced Office. The role is varied with plenty of opportunity to learn and develop. We are looking for someone who is confident, enthusiastic, and eager to learn.

https://avonbusinesscentre.com/ (opens in new tab)

After this apprenticeship

Your earnings can increase over time with an apprenticeship. Find out about potential future pay (opens in new tab).

  • Learners will have the opportunity to progress into a full-time, permanent role

Ask a question

The contact for this apprenticeship is:

SOLIHULL COLLEGE AND UNIVERSITY CENTRE

The reference code for this apprenticeship is VAC2000053848.

Apply now

Closes in 9 days (Sunday 27 September 2026 at 11:59pm)