Administrative Assistant Apprentice

Market Harborough & Bosworth Partnership

MARKET HARBOROUGH (LE16 9BX)

Closes in 12 days (Tuesday 29 September 2026 at 11:59pm)

Posted on 15 September 2026

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Summary

We are a supportive, employer who encourages every employee to reach their full potential. Full training will be given in every aspect of the role. There will be a mentor on-site every day to support in your tasks and also with your apprenticeship.

Wage

£15,600 for your first year, then could increase depending on your age

National Minimum Wage rate for apprentices

Minimum wage rates (opens in new tab)

If after the first year you are aged over 19, you will then be paid the National Minimum Wage for your age.

Training course
Administration assistant (level 2)
Hours
Monday-Friday 9am-5pm.

37 hours 30 minutes a week

Start date

Monday 5 October 2026

Duration

1 year

Positions available

1

Work

Most of your apprenticeship is spent working. You’ll learn on the job by getting hands-on experience.

What you'll do at work

  • Communicate with internal and external stakeholders using appropriate and professional methods (e.g. email, phone, face-to-face, online platforms).
  • Support the organisation of meetings and events, both in person and online, following company procedures.
  • Manage and store information securely (digital and physical), ensuring it can be easily accessed and retrieved when required.
  • Use digital systems and software to input, update, extract and manage data (e.g. databases, CRM systems, records).
  • Prepare and format data and documents accurately, including reports, records, and routine administrative information.
  • Identify and report errors, issues, or data discrepancies to a supervisor or line manager.
  • Support colleagues and team activities to ensure work is completed within deadlines, budgets, and quality expectations.
  • Assist with general administrative tasks such as ordering resources, maintaining records, and sourcing information.

Where you'll work

67 COVENTRY ROAD
MARKET HARBOROUGH
LE16 9BX

Training

Apprenticeships include time away from working for specialist training. You’ll study to gain professional knowledge and skills.

Training provider

HEART OF ENGLAND TRAINING LIMITED

Training course

Administration assistant (level 2)

Understanding apprenticeship levels (opens in new tab)

What you'll learn

Course contents
  • Receive, retrieve, process, record and store information and data.
  • Operate within organisational policies, standards and procedures and relevant legislation respecting confidentiality; adapting to operational changes as they occur.
  • Use software packages and tools for example AI or automation to input and process data and information, to contribute to routine administration tasks in line with organisational policies and procedures.
  • Handle and communicate information in line with organisational policies, procedures and security requirements.
  • Recognise and rectify issues and escalate as required. For example stakeholder documents and reports, safeguarding concerns or abusive behaviour.
  • Plan and review administration tasks allocated by supervisor.
  • Maintain professional relationships with stakeholders.
  • Monitor and report on the use of resources such as materials, equipment and supplies.
  • Use agreed organisational systems and protocols to manage calendars, diaries and booking systems.
  • Source information as requested by stakeholders, ensuring they are shareable. As examples client records, signpost to services or reports.
  • Use continuing professional development including self-reflection to support current and future training and development needs.
  • Use communication tools to respond to stakeholders using professional language and organisational etiquette.
  • Operate within agreed health and safety standards.
  • Use time management tools to meet deadlines.
  • Handle feedback following expected professional etiquette.
  • Maintain wellbeing, accessing organisational support mechanisms if required.
  • Review and check own work.
  • Use cloud services to share documents for use and or collaboration.
  • Protect against security threats for example, strong passwords, two step verification, office tailgating and display of security passes or clothing that identifies secure workplaces.
  • Seek clarification and help, when required, to complete assigned tasks within agreed timeframes.
  • Receive, retrieve, process, record and store information and data.
  • Operate within organisational policies, standards and procedures and relevant legislation respecting confidentiality; adapting to operational changes as they occur.
  • Use software packages and tools for example AI or automation to input and process data and information, to contribute to routine administration tasks in line with organisational policies and procedures.
  • Handle and communicate information in line with organisational policies, procedures and security requirements.
  • Recognise and rectify issues and escalate as required. For example stakeholder documents and reports, safeguarding concerns or abusive behaviour.
  • Plan and review administration tasks allocated by supervisor.
  • Maintain professional relationships with stakeholders.
  • Monitor and report on the use of resources such as materials, equipment and supplies.
  • Use agreed organisational systems and protocols to manage calendars, diaries and booking systems.
  • Source information as requested by stakeholders, ensuring they are shareable. As examples client records, signpost to services or reports.
  • Use continuing professional development including self-reflection to support current and future training and development needs.
  • Use communication tools to respond to stakeholders using professional language and organisational etiquette.
  • Operate within agreed health and safety standards.
  • Use time management tools to meet deadlines.
  • Handle feedback following expected professional etiquette.
  • Maintain wellbeing, accessing organisational support mechanisms if required.
  • Review and check own work.
  • Use cloud services to share documents for use and or collaboration.
  • Protect against security threats for example, strong passwords, two step verification, office tailgating and display of security passes or clothing that identifies secure workplaces.
  • Seek clarification and help, when required, to complete assigned tasks within agreed timeframes.

Training schedule

The apprentice will have an assigned Educator from Heart of England Training who they will meet with regularly via Teams.

Requirements

Share if you have other relevant qualifications and industry experience. The apprenticeship can be adjusted to reflect what you already know.

Skills

  • Communication skills
  • Attention to detail
  • Organisation skills
  • Presentation skills
  • Administrative skills
  • Number skills
  • Logical
  • Team working
  • Initiative
  • Non judgemental
  • Patience

Other requirements

DBS will be completed.

You aren't eligible for this apprenticeship unless you are under 24 years of age.

Apprentices starting the Level 2 Administration Assistant apprenticeship standard (ST1472) will only be eligible for funding, if, at the start of the apprenticeship, they are aged between 16 and 24-years-old (or 15 years of age if the apprentice’s 16th birthday is between the last Friday of June and 31 August)."

About this employer

GP surgery

http://www.mh&bp.co.uk (opens in new tab)

After this apprenticeship

Your earnings can increase over time with an apprenticeship. Find out about potential future pay (opens in new tab).

It is hoped but not guaranteed that after the apprenticeship an offer of full employment can be offered to the right person.

Ask a question

The contact for this apprenticeship is:

HEART OF ENGLAND TRAINING LIMITED

Louisa Barby

Apprenticeshiprecruitment@hoet.co.uk

01788568425

The reference code for this apprenticeship is VAC2000053545.

Apply now

Closes in 12 days (Tuesday 29 September 2026 at 11:59pm)