HR Apprentice

CHELTENHAM Y M C A

CHELTENHAM (GL50 1TP)

Closes in 12 days (Friday 25 September 2026 at 11:59pm)

Posted on 11 September 2026

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Summary

Gain hands-on experience across a range of HR activities while working towards a recognised qualification. As part of our friendly, supportive team, you will gain valuable exposure to recruitment, employee administration, training support, HR systems and reporting. Helping you develop the skills & knowledge for a successful career in HR.

Wage

£15,600 for your first year, then could increase depending on your age

National Minimum Wage rate for apprentices

Minimum wage rates (opens in new tab)

Training course
HR support (level 3)
Hours
Monday to Friday, working hours to be discussed. They will be between 08:00 and 18:00.

37 hours 30 minutes a week

Start date

Monday 12 October 2026

Duration

1 year 8 months

Positions available

1

Work

Most of your apprenticeship is spent working. You’ll learn on the job by getting hands-on experience.

What you'll do at work

Key responsibilities include:

  • Supporting the HR team with general administration and office duties
  • Assisting with recruitment activities, including advertising vacancies, screening applications, and supporting interviews
  • Preparing employment contracts, offer letters, and onboarding documentation
  • Maintaining HR records and ensuring accurate document management
    Supporting training and development administration
  • Assisting with HR reporting and data management
  • Responding to employee and manager queries in a professional and timely manner
  • Supporting HR projects and organisational initiatives as required

Where you'll work

6 VITTORIA WALK
CHELTENHAM
GL50 1TP

Training

Apprenticeships include time away from working for specialist training. You’ll study to gain professional knowledge and skills.

Training provider

GLOUCESTERSHIRE COLLEGE

Training course

HR support (level 3)

Understanding apprenticeship levels (opens in new tab)

What you'll learn

Course contents
  • Service Delivery: Delivers excellent customer service on a range of HR queries and requirements, providing solutions, advice and support primarily to managers. Builds managers’ expertise in HR matters, improving their ability to handle repeated situations themselves where appropriate. Uses agreed systems and processes to deliver service to customers. Takes the initiative to meet agreed individual and team KPIs in line with company policy, values, standards. Plans and organises their work, often without direct supervision, to meet commitments and KPIs.
  • Problem Solving: Uses sound questioning and active listening skills to understand requirements and establish root causes before developing HR solutions. Takes ownership through to resolution, escalating complex situations as appropriate.
  • Communication & Interpersonal: Deals effectively with customers/colleagues, using sound interpersonal skills and communicating well through a range of media eg phone, face to face, email, internet. Adapts their style to their audience. Builds trust and sound relationships with customers. Handles conflict and sensitive HR situations professionally and confidentially.
  • Teamwork: Consistently supports colleagues /collaborates within the team and HR to achieve results. Builds/maintains strong working relationships with others in the team and across HR where necessary.
  • Process Improvement: Identifies opportunities to improve HR performance and service; acts on them within the authority of their role. Supports implementation of HR changes/projects with the business.
  • Managing HR Information: Maintains required HR records as part of services delivered. Prepares reports and management information from HR data, with interpretation as required.
  • Personal Development: Keeps up to date with business changes and HR legal/policy/process changes relevant to their role. Seeks feedback and acts on it to improve their performance and overall capability.

Training schedule

This training schedule has not been finalised. Check with this employer if you’ll need to travel to a college or training location for this apprenticeship.

More training information

CIPD Level 3 Foundation, Certificate in People Practice.

Requirements

Essential qualifications

GCSE in:

  • English (grade 4)
  • Maths (grade 4)

Share if you have other relevant qualifications and industry experience. The apprenticeship can be adjusted to reflect what you already know.

Skills

  • Communication skills
  • IT skills
  • Attention to detail
  • Organisation skills
  • Analytical skills
  • Team working
  • Initiative

About this employer

Founded in 1855, YMCA Cheltenham is a registered charity and a leading provider of supported housing and community services across Cheltenham and Gloucester. We are committed to making a positive difference in people's lives and creating opportunities for individuals to thrive.

https://ymcacheltenham.com/ (opens in new tab)

Company benefits

  • 25 days annual leave plus bank holidays, 5 extra days with service
  • Two wellbeing days per year
  • Retail discounts
  • Cycle to work scheme
  • Pension scheme
  • Company sick pay
  • Life assurance at two times salary
  • Health cash plan
  • On‑site sports facilities
  • Occupational Health support
  • Critical illness cover
  • Wellbeing / wellness services

After this apprenticeship

Your earnings can increase over time with an apprenticeship. Find out about potential future pay (opens in new tab).

Potential position upon completion of the apprenticeship.

Ask a question

The contact for this apprenticeship is:

GLOUCESTERSHIRE COLLEGE

Employer Training & Apprenticeships

apprenticeshipvacancies@gloscol.ac.uk

0345 155 2020

The reference code for this apprenticeship is VAC2000053052.

Apply now

Closes in 12 days (Friday 25 September 2026 at 11:59pm)