Apprentice Business & Marketing Administrator

YOMA DIGITAL LIMITED

LIVERPOOL (L1 4AR)

Closes in 10 days (Sunday 4 October 2026 at 11:59pm)

Posted on 22 September 2026

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Summary

Want to be part of the Yoma Digital family?  The successful candidate will be organised, self-motivated, proactive and a team player.

While you study for and complete your apprenticeship, you will have the unique flexibility to work across multiple agency disciplines. 

Wage

£15,600 to £24,784.50, depending on your age

National Minimum Wage

Minimum wage rates (opens in new tab)

You will start on the apprenticeship starting rate of pay £8.00 per hour.

The starting rate may be negotiable, this depends on experience.

The rate of pay may increase, subject to successful achieve.

Training course
Administration assistant (level 2)
Hours
Remote working Monday, Tuesday, Wednesday and Friday. 1 day per week in The Vanilla Factory (Liverpool Office) , typically on Thursdays.

37 hours 30 minutes a week

Start date

Monday 12 October 2026

Duration

1 year

Positions available

1

Work

Most of your apprenticeship is spent working. You’ll learn on the job by getting hands-on experience.

What you'll do at work

The role: What we develop together

Your journey at Yoma will be structured but highly flexible, allowing you to grow into the role as your skills develop.

While you will gain a broad understanding of how a full-service agency works, your core training will focus on the following key areas:

  • Project management: You’ll learn how we take complex eCommerce and marketing projects from conception to completion, keeping teams aligned and objectives on track
  • Account management: You’ll learn how to build honest, reliable relationships with B2B and B2C clients, helping them mature in their digital knowledge
  • Marketing campaigns & SEO: You will assist in managing targeted digital marketing solutions, with a strong focus on technical and on-page SEO to help our clients boost traffic and conversions
  • Agency operations: Supporting day-to-day administrative efficiency, helping us work more logically and support the wider team as we scale

What We Offer

We support our staff to improve and grow because the team behind our business is what makes Yoma thrive.

  • Full qualification support: Dedicated time and full funding to achieve your administration apprenticeship
  • A flexible career path: The options to test different disciplines and shape your permanent role based on where you deliver the best results
  • Financial progression: An entry-level starting salary with a significant, clear opportunity for a salary increase and promotion once qualified

Where you'll work

206 VANILLA FACTORY
41 FLEET STREET
LIVERPOOL
L1 4AR

Training

Apprenticeships include time away from working for specialist training. You’ll study to gain professional knowledge and skills.

Training provider

KIRKLEES COLLEGE

Training course

Administration assistant (level 2)

Understanding apprenticeship levels (opens in new tab)

What you'll learn

Course contents
  • Receive, retrieve, process, record and store information and data.
  • Operate within organisational policies, standards and procedures and relevant legislation respecting confidentiality; adapting to operational changes as they occur.
  • Use software packages and tools for example AI or automation to input and process data and information, to contribute to routine administration tasks in line with organisational policies and procedures.
  • Handle and communicate information in line with organisational policies, procedures and security requirements.
  • Recognise and rectify issues and escalate as required. For example stakeholder documents and reports, safeguarding concerns or abusive behaviour.
  • Plan and review administration tasks allocated by supervisor.
  • Maintain professional relationships with stakeholders.
  • Monitor and report on the use of resources such as materials, equipment and supplies.
  • Use agreed organisational systems and protocols to manage calendars, diaries and booking systems.
  • Source information as requested by stakeholders, ensuring they are shareable. As examples client records, signpost to services or reports.
  • Use continuing professional development including self-reflection to support current and future training and development needs.
  • Use communication tools to respond to stakeholders using professional language and organisational etiquette.
  • Operate within agreed health and safety standards.
  • Use time management tools to meet deadlines.
  • Handle feedback following expected professional etiquette.
  • Maintain wellbeing, accessing organisational support mechanisms if required.
  • Review and check own work.
  • Use cloud services to share documents for use and or collaboration.
  • Protect against security threats for example, strong passwords, two step verification, office tailgating and display of security passes or clothing that identifies secure workplaces.
  • Seek clarification and help, when required, to complete assigned tasks within agreed timeframes.
  • Receive, retrieve, process, record and store information and data.
  • Operate within organisational policies, standards and procedures and relevant legislation respecting confidentiality; adapting to operational changes as they occur.
  • Use software packages and tools for example AI or automation to input and process data and information, to contribute to routine administration tasks in line with organisational policies and procedures.
  • Handle and communicate information in line with organisational policies, procedures and security requirements.
  • Recognise and rectify issues and escalate as required. For example stakeholder documents and reports, safeguarding concerns or abusive behaviour.
  • Plan and review administration tasks allocated by supervisor.
  • Maintain professional relationships with stakeholders.
  • Monitor and report on the use of resources such as materials, equipment and supplies.
  • Use agreed organisational systems and protocols to manage calendars, diaries and booking systems.
  • Source information as requested by stakeholders, ensuring they are shareable. As examples client records, signpost to services or reports.
  • Use continuing professional development including self-reflection to support current and future training and development needs.
  • Use communication tools to respond to stakeholders using professional language and organisational etiquette.
  • Operate within agreed health and safety standards.
  • Use time management tools to meet deadlines.
  • Handle feedback following expected professional etiquette.
  • Maintain wellbeing, accessing organisational support mechanisms if required.
  • Review and check own work.
  • Use cloud services to share documents for use and or collaboration.
  • Protect against security threats for example, strong passwords, two step verification, office tailgating and display of security passes or clothing that identifies secure workplaces.
  • Seek clarification and help, when required, to complete assigned tasks within agreed timeframes.

Training schedule

About Yoma Digital

At Yoma, our strength is in our people. Our values derive from a straight-talking, honest approach and a constant drive to progress— both for our clients and ourselves.

We recruit people with raw potential: individuals who are willing to grow, learn, and bring innovative ideas to life.

The Apprenticeship Overview:

An assistant administrator is an integral part of the team and organisation responsible for supporting the efficient organisational functions and operations. 
 
An assistant administrator's work can include tasks such as routine data entry and providing support to team members to help ensure that daily activities are carried out within agreed timescales and quality expectations.  They representthe organisation when dealing with internal and or external stakeholders. 
 
In their daily work, an employee in this occupation interacts with colleagues, supervisors, senior managers, clients, customers, contractors, suppliers, service users, and government agencies.  

The qualification will involve the candidate undertaking the following duties to meet the Knowledge, Skills and Behaviours required for the Apprenticeship Standard: 

  • Communicate with stakeholders, such as internal teams and external organisations, using appropriate methods and professional language. This may include letters, phone, face-to-face, e-mail, videocall, online chat functions or digital platforms
  • Support internal or external events or meetings, in person or on line, following organisational policies and procedures.
  • Access and store information securely in line with organisational requirements for future use and recovery. For example physical and or digital filing systems
  • Use software packages to collate, input and extract data and information in line with organisational requirements. For example updating office databases, stakeholder records or notes, finance records, CRM systems or sending mailshots
  • Format and input data in line with organisational requirements. For example, redacting information, stakeholder details, expenses, travel and routine reports. Report or escalate errors, breaches or concerns to supervisor or line manager
  • Provide support to team members to help ensure that activities are carried out within agreed timescales, budgets and quality expectations. For example, ordering and reporting on office resources or sourcing information. Inform line manager or supervisor on any changes, anomaliesor concerns
  • Identify, collate and handle data and information from different sources such as business, stakeholder records and delivery notes Share securely, confidentially and in line with organisational expectations and requirements
  • Be aware of the organisation’s priorities andactivities, and how the role supports these. For exampleundertaking routine tasks such as presenting information and producing documents
  • Identify issues and escalate problems to others 
    when beyond remit
  • Plan and review workload with supervisor to 
    ensure best use of time to complete allocated tasks to 
    deadlines
  • Keep up to date with sector developments to enhance skills and follow a continuous professional development plan

You will complete an End Point Assessment this will involve the following: 

  • Showcase/Portfolio 
  • Interview 
  • Practical Observation 
  • Professional Discussion 

More training information

You will attend weekly classes and support sessions via Teams during your apprenticeship; you will have regular progress review meetings with you, your employer and dedicated tutor/assessor to ensure you are on track. 

Whilst undertaking the apprenticeship you will cover a range of Knowledge, Skills, and Behaviours as outlined by the apprenticeship standard, these will be transferable and suitable to an administration role in any sector.

Kirklees College and Yoma Digital Ltd will teach you general skills required to successfully conduct your role, whilst in company, you will acquire specific skills and experience related to the role.

Who You Are.....

We don’t expect you to have much eCommerce experience on day one, but we do recruit for ambition and attitude.

You will be a great fit if you are:

  • Highly organised: You have an eye for the finer details, manage your time effectively between work and study, and ensure nothing drops through the cracks
  • Self-motivated: Comfortable with a hybrid working model. You can drive your own day when working from home and are eager to learn independently
  • IT literate/strong baseline in Word, spreadsheets, and an aptitude for learning new software platforms
  • Ambitious & logical: You are looking to progress to the next level. You want a challenge and aren't afraid of complex processes or stepping out of your comfort zone
  • A clear communicator: You match our straight-talking, honest approach and can collaborate seamlessly with both internal teams and external clients

Requirements

Essential qualifications

GCSE in:

Maths and English (grade Grade 4/C or above)

Desirable qualifications

BTEC in:

ICT - Outlook, Excel and Word (grade PASS, MERIT OR DISTINCTION)

Share if you have other relevant qualifications and industry experience. The apprenticeship can be adjusted to reflect what you already know.

Skills

  • Communication skills
  • IT skills
  • Attention to detail
  • Organisation skills
  • Customer care skills
  • Problem solving skills
  • Presentation skills
  • Administrative skills
  • Number skills
  • Analytical skills
  • Logical
  • Team working
  • Creative
  • Initiative
  • Microsoft Word

Other requirements

  • If you want to work more intelligently, more ambitiously, and build long-term success, we want to hear from you
  • Your college class will be delivered via Teams each Wednesday
  • Remote working
  • Travel to our Liverpool offices

About this employer

We develop..

A full-service digital agency that combines ecommerce solutions, unique software partnerships and digital marketing to transform your business

 

We develop strategies


We put strategy before tactics. Our strategic approach sets out our success criteria and a means to achieve on every project – from build through to marketing. Success must be defined and can only be proven if measured.

Our digital solutions, unique software partnerships and digital marketing expertise will transform your business. It’s not about the quick wins, it’s long term strategies that deliver tangible results for our clients.

 

We develop solutions
We develop solutions to support our clients meet their objectives, achieve efficiency and drive growth. We define ourselves on our ability to provide scale and reach. By focusing on the objective offers flexibility and gives us the opportunity to make the right technology choices to suit our clients needs. From fully integrated ecommerce to complex lead generation.

https://yomadigital.com/ (opens in new tab)

Company benefits

Benefits:

  • Enhanced annual leave package + comprehensive study support  
  • Progression opportunity for the right candidate
  • Enhanced Time Off: An enhanced annual leave package, because we know that tracking results extends to looking after our people's well-being
  • Flexible Hybrid Working: The independence of remote work combined with one collaborative team day a week in our Liverpool office (The Vanilla Factory, Fleet Street)

After this apprenticeship

Your earnings can increase over time with an apprenticeship. Find out about potential future pay (opens in new tab).

We support our staff to improve and grow because the team behind our business is what makes Yoma thrive.

A Flexible Career Path: The options to test different disciplines and shape your permanent role based on where you deliver the best results.

A full time position, after completion, if available.

After completing the Administration Assistant Level 2; there may be an opportunity to progress onto either the Level 3 Marketing or the Business Administrator Level 3 Apprenticeship.

Ask a question

The contact for this apprenticeship is:

KIRKLEES COLLEGE

Nichola Barnes

nbarnes@kirkleescollege.ac.uk

01484437054

The reference code for this apprenticeship is VAC2000052997.

Apply now

Closes in 10 days (Sunday 4 October 2026 at 11:59pm)