Recruitment Administration Apprentice

5 CARE SERVICES LIMITED

Walsall (WS2 8JG)

Closes on Tuesday 27 October 2026

Posted on 10 September 2026

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Summary

We have a great opportunity for a Recruitment Administrator Apprentice to join a well-established Healthcare provider based in Walsall. The Recruitment Administrator plays a key role in ensuring safe, compliant, and efficient recruitment processes for 5 Care Services Ltd. 

• Wage:

  £15,392 for your first year, then could increase depending on your age

  National Minimum Wage rate for apprentices

  Minimum wage rates (opens in new tab)

• Training course: Business administrator (level 3)
• Hours: Monday to Friday 9am - 5pm. Shifts maybe included - flexibility maybe required during busy recruitment days.

  37 hours a week

• Start date:

  Monday 2 November 2026

• Duration:

  1 year 6 months

• Positions available:

  1

Work

Most of your apprenticeship is spent working. You’ll learn on the job by getting hands-on experience.

What you'll do at work

Duties and Responsibilities:

• Advertise job vacancies across multiple platforms (Indeed, DWP, social media)
• Respond to enquiries from applicants promptly and professionally
• Screen CVs, shortlist candidates, and book interviews
• Contact candidates to arrange interviews, confirm documentation, and explain the recruitment process
• Conduct initial telephone screening where required
• Prepare interview packs and support interview administration
• Maintain excellent communication with applicants throughout the recruitment journey
• Complete and record identity checks (passport, driving licence, proof of address)
• Complete and record right-to-work checks (UKVI compliance)
• Request, track, and record references
• Complete DBS applications and monitor their progress
• Ensure all recruitment processes follow CQC “Fit and Proper Person” requirements
• Check gaps in employment and document explanations
• Update safer recruitment trackers and ensure files are audit-ready
• Create digital and paper staff files and maintain them to CQC and UKVI standards
• Upload and record training certificates, induction documents, and mandatory checks
• Ensure all compliance documents are completed before staff commence shadowing or care
• Track training expiries and notify management when renewals are due
• Ensure all documents are stored securely in line with GDPR
• Be the first point of contact for recruitment queries
• Build positive relationships with candidates, new starters, and external organisations
• Keep managers updated on recruitment progress and staffing pipelines
• Prepare weekly recruitment reports for the Registered Manager
• Work with Care Coordinators to ensure new staff availability is added to rota systems
• Support induction days, prepare induction packs, and complete compliance paperwork
• Support probation administration and gather probation feedback
• Assist with updating staff availability on Care Planner (if required)
• Record uniform issues, equipment logs, and new starter forms
• Support senior management with personnel-related documentation when required
• Handle all applicant and staff information securely
• Ensure all data processing follows GDPR and company policies
• Maintain confidentiality at all times
• Report any data breaches immediately to the Registered Manager
• Keep recruitment processes efficient, professional, and candidate friendly
• Contribute ideas for improving recruitment and onboarding workflows
• Ensure all recruitment activities reflect the organisation’s values and CQC and UKVI expectations
• Participate in training and development to maintain compliance and industry knowledge

Where you'll work

5 Care Services
34 Green Lane
Walsall
WS2 8JG

Training

Apprenticeships include time away from working for specialist training. You’ll study to gain professional knowledge and skills.

Training provider

WALSALL COLLEGE

Training course

Business administrator (level 3)

Understanding apprenticeship levels (opens in new tab)

What you'll learn

Course contents

• Skilled in the use of multiple IT packages and systems relevant to the organisation in order to: write letters or emails, create proposals, perform financial processes, record and analyse data. Examples include MS Office or equivalent packages. Able to choose the most appropriate IT solution to suit the business problem. Able to update and review databases, record information and produce data analysis where required.
• Produces accurate records and documents including: emails, letters, files, payments, reports and proposals. Makes recommendations for improvements and present solutions to management. Drafts correspondence, writes reports and able to review others' work. Maintains records and files, handles confidential information in compliance with the organisation's procedures. Coaches others in the processes required to complete these tasks.
• Exercises proactivity and good judgement. Makes effective decisions based on sound reasoning and is able to deal with challenges in a mature way. Seeks advice of more experienced team members when appropriate.
• Builds and maintains positive relationships within their own team and across the organisation. Demonstrates ability to influence and challenge appropriately. Becomes a role model to peers and team members, developing coaching skills as they gain area knowledge.
• Demonstrates good communication skills, whether face-to-face, on the telephone, in writing or on digital platforms. Uses the most appropriate channels to communicate effectively. Demonstrates agility and confidence in communications, carrying authority appropriately. Understands and applies social media solutions appropriately. Answers questions from inside and outside of the organisation, representing the organisation or department.
• Completes tasks to a high standard. Demonstrates the necessary level of expertise required to complete tasks and applies themself to continuously improve their work. Is able to review processes autonomously and make suggestions for improvements. Shares administrative best-practice across the organisation e.g. coaches others to perform tasks correctly. Applies problem-solving skills to resolve challenging or complex complaints and is a key point of contact for addressing issues.
• Takes responsibility for initiating and completing tasks, manages priorities and time in order to successfully meet deadlines. Positively manages the expectations of colleagues at all levels and sets a positive example for others in the workplace. Makes suggestions for improvements to working practice, showing understanding of implications beyond the immediate environment (e.g. impact on clients, suppliers, other parts of the organisation). Manages resources e.g. equipment or facilities. Organises meetings and events, takes minutes during meetings and creates action logs as appropriate. Takes responsibility for logistics e.g. travel and accommodation.
• Uses relevant project management principles and tools to scope, plan, monitor and report. Plans required resources to successfully deliver projects. Undertakes and leads projects as and when required.

Training schedule

• Business Administrator Level 3
• An apprenticeship includes regular training with a college or other training organisation
• Off-the-job training will follow the time allocations outlined in the occupational standard

Requirements

Essential qualifications

GCSE in:

• English (grade C/4 or above)
• Maths (grade C/4 or above)

Share if you have other relevant qualifications and industry experience. The apprenticeship can be adjusted to reflect what you already know.

Skills

• Communication skills
• IT skills
• Attention to detail
• Organisation skills
• Customer care skills
• Problem solving skills
• Presentation skills
• Administrative skills
• Number skills
• Analytical skills
• Logical
• Team working
• Creative
• Initiative
• Non judgemental
• Patience

Other requirements

Candidate must have at least 2 years previous experience in Care with proven experience writing care plans, and MUST be a driver.

About this employer

5 Care Services is a specialist domiciliary care provider covering Walsall, Staffordshire and the surrounding areas. We offer a range of care services to vulnerable adults and children within their own homes to promote and encourage independence. 

5 Care Services offers an extensive range of care services to our service users to give them the support that they need whilst maintaining their independence within their own home. We ensure that our care is person centred and that quality is of paramount importance whilst maintaining cost efficiency for all our clients.

5 Care Services will ensure a service level is delivered that meets the needs of their service users and is also of the highest quality that we at 5 Care Services can offer. The quality standard we provide is in line with the the CQC’s (the regulatory body’s) principles. The standard of quality is monitored, reviewed and developed by our team leaders and the senior management team.

https://5careservices.co.uk/ (opens in new tab)

After this apprenticeship

Your earnings can increase over time with an apprenticeship. Find out about potential future pay (opens in new tab).

The opportunity to gain full-time permanent employment and to progress within the organisation.

Ask a question

The contact for this apprenticeship is:

WALSALL COLLEGE

Kerry Hall

khall@walsallcollege.ac.uk

The reference code for this apprenticeship is VAC2000052868.

Apply now

Closes on Tuesday 27 October 2026