Office Administrator Apprentice

SPACE ENGINEERING SERVICES LIMITED

Bristol (BS4 3QB)

Closes in 12 days (Monday 28 September 2026 at 11:59pm)

Posted on 15 September 2026


Summary

As an Office Administrator, you will be supporting Space Engineering Services by undertaking / supporting within the part sales / warranty / quality and transportation areas.

Wage

£15,600 to £24,784.50, depending on your age

National Minimum Wage

Minimum wage rates (opens in new tab)

Training course
Business administrator (level 3)
Hours
Days and times to be confirmed - 37.5 office hours.

37 hours 30 minutes a week

Start date

Monday 26 October 2026

Duration

1 year 6 months

Positions available

1

Work

Most of your apprenticeship is spent working. You’ll learn on the job by getting hands-on experience.

What you'll do at work

Part Sales / Warranty:

  • Dealing with warranty requests and ensuring all warranty procedures are updated
  • Dealing with part sales to internal projects / external suppliers, completing the process from start to finish
  • Creating temporary stock codes

Transportation:

  • Arranging Transport of packs from our manufacturing facility direct to site
  • Liaising with suppliers regarding the transportation of gas coolers direct to site
  • Arranging Transport of raw goods from overseas countries to our manufacturing facility and ensuring that all customs paperwork is completed

Quality Administration:

  • Logging and updating all quality complaint data
  • Supporting Quality team with quality procedure updates and alterations

Where you'll work

Causeway Central
Pioneer Park
Bristol
BS4 3QB

Training

Apprenticeships include time away from working for specialist training. You’ll study to gain professional knowledge and skills.

Training provider

CITY OF BRISTOL COLLEGE

Training course

Business administrator (level 3)

Understanding apprenticeship levels (opens in new tab)

What you'll learn

Course contents
  • Skilled in the use of multiple IT packages and systems relevant to the organisation in order to: write letters or emails, create proposals, perform financial processes, record and analyse data. Examples include MS Office or equivalent packages. Able to choose the most appropriate IT solution to suit the business problem. Able to update and review databases, record information and produce data analysis where required.
  • Produces accurate records and documents including: emails, letters, files, payments, reports and proposals. Makes recommendations for improvements and present solutions to management. Drafts correspondence, writes reports and able to review others' work. Maintains records and files, handles confidential information in compliance with the organisation's procedures. Coaches others in the processes required to complete these tasks.
  • Exercises proactivity and good judgement. Makes effective decisions based on sound reasoning and is able to deal with challenges in a mature way. Seeks advice of more experienced team members when appropriate.
  • Builds and maintains positive relationships within their own team and across the organisation. Demonstrates ability to influence and challenge appropriately. Becomes a role model to peers and team members, developing coaching skills as they gain area knowledge.
  • Demonstrates good communication skills, whether face-to-face, on the telephone, in writing or on digital platforms. Uses the most appropriate channels to communicate effectively. Demonstrates agility and confidence in communications, carrying authority appropriately. Understands and applies social media solutions appropriately. Answers questions from inside and outside of the organisation, representing the organisation or department.
  • Completes tasks to a high standard. Demonstrates the necessary level of expertise required to complete tasks and applies themself to continuously improve their work. Is able to review processes autonomously and make suggestions for improvements. Shares administrative best-practice across the organisation e.g. coaches others to perform tasks correctly. Applies problem-solving skills to resolve challenging or complex complaints and is a key point of contact for addressing issues.
  • Takes responsibility for initiating and completing tasks, manages priorities and time in order to successfully meet deadlines. Positively manages the expectations of colleagues at all levels and sets a positive example for others in the workplace. Makes suggestions for improvements to working practice, showing understanding of implications beyond the immediate environment (e.g. impact on clients, suppliers, other parts of the organisation). Manages resources e.g. equipment or facilities. Organises meetings and events, takes minutes during meetings and creates action logs as appropriate. Takes responsibility for logistics e.g. travel and accommodation.
  • Uses relevant project management principles and tools to scope, plan, monitor and report. Plans required resources to successfully deliver projects. Undertakes and leads projects as and when required.

Training schedule

Training will take place primarily in the workplace and will be delivered in partnership between Space Engineering Services Ltd and City of Bristol College. You will receive regular support from a College Apprenticeship Trainer, complete apprenticeship learning and assignments as part of your programme, and develop your skills through practical workplace experience and off-the-job training.

Requirements

Share if you have other relevant qualifications and industry experience. The apprenticeship can be adjusted to reflect what you already know.

Skills

  • Communication skills
  • IT skills
  • Organisation skills
  • Customer care skills
  • Problem solving skills
  • Team working
  • Microsoft training
  • Office experience
  • Customer Care by Telephone

About this employer

Space Engineering Services are one of the most dynamic refrigeration, heating, ventilation and air conditioning service providers in Europe. We are proud to offer innovative products and services, and market-leading refrigeration technology, for which we have received awards and industry accreditations.

http://www.space-engineering.co.uk (opens in new tab)

Company benefits

Our company benefits will be discussed during interview stage.

After this apprenticeship

Your earnings can increase over time with an apprenticeship. Find out about potential future pay (opens in new tab).

Successful completion of the Business Administrator Level 3 Apprenticeship could lead to a permanent administrative position and opportunities to progress into a range of office-based and business support roles, depending on business needs and individual performance.

Ask a question

The contact for this apprenticeship is:

CITY OF BRISTOL COLLEGE

The reference code for this apprenticeship is VAC2000052826.

Apply now

Closes in 12 days (Monday 28 September 2026 at 11:59pm)