Apprentice Administrator
THE FUTURES TRUST
Hinckley (LE10 1LE)
Closes in 9 days (Sunday 20 September 2026)
Posted on 10 September 2026
Contents
Summary
This role provides an excellent opportunity to gain practical experience while working towards a recognised qualification. You will learn about educational systems, data, communications and how to positively impact student outcomes and experience with the support, knowledge and experiences needed to successfully complete an Apprenticeship.
- Wage
-
£15,392 for your first year, then could increase depending on your age
National Minimum Wage rate for apprentices
- Training course
- Business administrator (level 3)
- Hours
-
37 hours per week, 39 weeks a year
Monday to Thursday 8am - 4pm
Friday 8am - 3:30pm
37 hours a week
- Start date
-
Monday 16 November 2026
- Duration
-
1 year 3 months
- Positions available
-
1
Work
Most of your apprenticeship is spent working. You’ll learn on the job by getting hands-on experience.
What you'll do at work
Job Purpose:
To support the effective running of the school/department while developing the skills, knowledge, and behaviours required for the apprenticeship standard. To support the School in delivering high standards of operational efficiency by providing administrative, communication and office management assistance. To ensure that students, parents/carers and the local community receive our key messages and understand the core values of our school.
Duties and responsibilities:
Administrative assistance -
- Handle incoming and outgoing mail, deliveries, and packages.
- Maintain and update school records, databases, and other information systems.
- Use Microsoft Office suite (Word, Excel, etc.) for correspondence, reports, and other documents.
- Assist with general office duties, such as photocopying, filing, and ordering supplies.
Communication -
- Communicate with parents, teachers, and external contacts to answer inquiries.
- Prepare letters and other communications for distribution.
- Help with the organisation and hospitality for school events.
Office management -
- Keep the reception area clean, tidy, and presentable at all times.
- Ensure office procedures are followed for opening and closing.
Where you'll work
The Hinckley School
Butts Lane
Hinckley
LE10 1LE
Training
Apprenticeships include time away from working for specialist training. You’ll study to gain professional knowledge and skills.
Training provider
CITY SKILLS LIMITED
Training course
Business administrator (level 3)
Understanding apprenticeship levels (opens in new tab)
What you'll learn
Course contents
- Skilled in the use of multiple IT packages and systems relevant to the organisation in order to: write letters or emails, create proposals, perform financial processes, record and analyse data. Examples include MS Office or equivalent packages. Able to choose the most appropriate IT solution to suit the business problem. Able to update and review databases, record information and produce data analysis where required.
- Produces accurate records and documents including: emails, letters, files, payments, reports and proposals. Makes recommendations for improvements and present solutions to management. Drafts correspondence, writes reports and able to review others' work. Maintains records and files, handles confidential information in compliance with the organisation's procedures. Coaches others in the processes required to complete these tasks.
- Exercises proactivity and good judgement. Makes effective decisions based on sound reasoning and is able to deal with challenges in a mature way. Seeks advice of more experienced team members when appropriate.
- Builds and maintains positive relationships within their own team and across the organisation. Demonstrates ability to influence and challenge appropriately. Becomes a role model to peers and team members, developing coaching skills as they gain area knowledge.
- Demonstrates good communication skills, whether face-to-face, on the telephone, in writing or on digital platforms. Uses the most appropriate channels to communicate effectively. Demonstrates agility and confidence in communications, carrying authority appropriately. Understands and applies social media solutions appropriately. Answers questions from inside and outside of the organisation, representing the organisation or department.
- Completes tasks to a high standard. Demonstrates the necessary level of expertise required to complete tasks and applies themself to continuously improve their work. Is able to review processes autonomously and make suggestions for improvements. Shares administrative best-practice across the organisation e.g. coaches others to perform tasks correctly. Applies problem-solving skills to resolve challenging or complex complaints and is a key point of contact for addressing issues.
- Takes responsibility for initiating and completing tasks, manages priorities and time in order to successfully meet deadlines. Positively manages the expectations of colleagues at all levels and sets a positive example for others in the workplace. Makes suggestions for improvements to working practice, showing understanding of implications beyond the immediate environment (e.g. impact on clients, suppliers, other parts of the organisation). Manages resources e.g. equipment or facilities. Organises meetings and events, takes minutes during meetings and creates action logs as appropriate. Takes responsibility for logistics e.g. travel and accommodation.
- Uses relevant project management principles and tools to scope, plan, monitor and report. Plans required resources to successfully deliver projects. Undertakes and leads projects as and when required.
Training schedule
As part of this role, you will undertake a nationally recognised apprenticeship programme relevant to your job role (e.g. Business Administrator Level 3,). The programme will include:
- Structured teaching and learning sessions delivered by an approved training provider
- Regular progress reviews and assessments
- Development of knowledge, skills and behaviours aligned to the apprenticeship standard
More training information
Off-the-Job Training (OTJ):
You will be required to complete off-the-job training as part of your contracted working hours which will be delivered flexibly within the workplace through a combination of activities which may include:
- Classroom-based learning
- Online modules and webinars
- Practical training exercises
- Shadowing and mentoring
- Project work and assignments
This time is fully supported by the Trust and is designed to enable you to successfully complete your apprenticeship.
Requirements
Share if you have other relevant qualifications and industry experience. The apprenticeship can be adjusted to reflect what you already know.
Skills
- Communication skills
- Attention to detail
- Organisation skills
- Customer care skills
- Team working
Other requirements
Passing a Disclosure and Barring Service (DBS) check
Must be able to commit to completing the full apprenticeship programme, including off the job training and assessment
About this employer
Our Story
Why We Exist
Our story is one of moral purpose.
Rooted in the Midlands, our Trust has grown around a shared commitment to the young people and communities we serve.
We broaden aspirations, unlock opportunity and transform lives.
Together, we pursue a common goal: Building Brighter Futures through exceptional achievement, strong communities and enriching experiences for every learner, creating lasting impact for generations to come.
Our People
Our relentless drive for exceptional outcomes is rooted in a belief that every school should be strong, stable and ambitious, with a culture of always striving for more.
Our people share an unwavering commitment to learners, putting their needs first, delivering impactful teaching and learning, and working to remove barriers to success.
Together, we develop expertise, support one another and create the conditions for every learner to thrive.
How We Build Brighter Futures
Across The Futures Trust, we are united by a shared ambition: Building Brighter Futures.
Our Vision and Values set out why we exist, what we believe and how we work together to make a difference for learners, colleagues and communities. They provide a shared framework for every school across our Trust while respecting each school's unique identity.
https://www.thefuturestrust.org.uk/ (opens in new tab)
Company benefits
-Professional development opportunities
-Career pathways across the Trust
-Teacher / Local Authority Pension Scheme
-Online retail discount
-Employee Assistance Programme
-Family Friendly policies to support family & carer commitments
-Flexible Working Arrangements
Disability Confident
A fair proportion of interviews for this apprenticeship will be offered to applicants with a disability or long-term health condition. This includes non-visible disabilities and conditions.
You can choose to be considered for an interview under the Disability Confident scheme. You’ll need to meet the essential requirements to be considered for an interview.
After this apprenticeship
Your earnings can increase over time with an apprenticeship. Find out about potential future pay (opens in new tab).
- Professional development opportunities
- Career pathways across the Trust
Ask a question
The contact for this apprenticeship is:
THE FUTURES TRUST
Recruitment Team
recruitmentadmin@thefuturestrust.org.uk
02477102134
The reference code for this apprenticeship is VAC2000052787.
Apply now
Closes in 9 days (Sunday 20 September 2026)
After signing in, you’ll apply for this apprenticeship on the company's website.