Recruiter Apprentice & Shift Bookings Coordinator
HEYCROFT CARE LTD
Unit 1c, , The Gattinetts, Hadleigh Rd, East Bergholt (CO7 6QT)
Closes in 15 days (Monday 28 September 2026)
Posted on 10 September 2026
Contents
Summary
As we continue to grow, we are looking for an organised, confident and proactive Apprentice Recruiter & Shift Bookings Coordinator to join our team. This is a varied role combining recruitment, candidate management and shift coordination alongside completing a relevant apprenticeship qualification.
- Wage
-
£16,640 for your first year, then could increase depending on your age
National Minimum Wage rate for apprentices
Minimum wage rates (opens in new tab)
Salary & Benefits
• £18,720 – £20,800 per year
• Bonus scheme
• 30 days annual leave
• Free lunch
• Fully supported apprenticeship qualification
• Training and development
• Supportive, experienced management team
• Opportunity to develop your role as the business continues to grow - Training course
- Recruiter (level 3)
- Hours
-
Monday to Friday 8am to 6pm
40 hours a week
- Start date
-
Monday 5 October 2026
- Duration
-
1 year 3 months
- Positions available
-
2
Work
Most of your apprenticeship is spent working. You’ll learn on the job by getting hands-on experience.
What you'll do at work
Your responsibilities will include:
- Recruiting Support Workers, Team Leaders and other residential childcare professionals
- Advertising vacancies and proactively sourcing suitable candidates
- Screening applications and conducting initial interviews
- Completing safer recruitment and compliance checks
- Obtaining references and ensuring candidate files meet our compliance standards
- Coordinating onboarding and training for new workers
- Building strong relationships with our existing agency workers
- Managing staff availability and keeping our systems up to date
- Receiving and processing shift bookings from clients
- Allocating suitable staff to shifts
- Proactively working to fill outstanding bookings
- Dealing with cancellations, sickness and last-minute changes
- Communicating regularly with clients and keeping them updated on outstanding bookings
- Visiting client children’s homes to build and maintain strong working relationships
- Supporting our 24/7 service through participation in the on-call rota
- • Answering urgent out-of-hours staffing calls during allocated on-call days
- • Managing out-of-hours sickness and last-minute cancellations
- • Contacting available agency workers and proactively trying to arrange replacement cover
- • Keeping clients updated where an out-of-hours staffing issue arises
- • Identifying strong temporary workers who may be suitable for permanent opportunities with our clients
- • Supporting the continued growth of Heycroft Staffing Solutions
- • Completing your apprenticeship qualification alongside your role
Where you'll work
Unit 1c, , The Gattinetts, Hadleigh Rd, East Bergholt
CO7 6QT
Training
Apprenticeships include time away from working for specialist training. You’ll study to gain professional knowledge and skills.
Training provider
THE NVQ TRAINING CENTRE LIMITED
Training course
Recruiter (level 3)
Understanding apprenticeship levels (opens in new tab)
What you'll learn
Course contents
- Identify, progress, and convert leads into new candidates, placements, or clients.
- Source vacancies in line with stakeholder requirements and organisational policies and procedures.
- Manage and maintain stakeholder relationships and their role within the recruitment process.
- Interpret and apply regulation and legislation, share best practice, and advise stakeholders on their application.
- Plan and manage recruitment campaigns to attract candidates, including agreeing objectives with stakeholders and monitoring performance.
- Research, identify and attract candidates using methods to satisfy job requirements, including those with transferrable skills to move from the legacy carbon economy to green economy jobs.
- Process, review, and progress candidate applications.
- Create and present diverse short lists of candidates to stakeholders.
- Inform and advise candidates on the outcome of their application at the individual stages of the recruitment process, including those that have been unsuccessful.
- Manage the recruitment and selection process for candidates, including those who require reasonable adjustments.
- Communicate information through different media, for example face-to-face or online meetings, emails, reports, and presentations.
- Engage with stakeholders to review recruitment processes and identify opportunities for continuous improvement and improving own performance.
- Review services provided and implemented improvements based on stakeholder feedback.
- Place candidates into roles that match their skills and stakeholder requirements.
- Use technology and software tools to manage information, ensuring compliance with organisation and legislation requirements.
- Challenge poor practice and non-compliance with the recruitment process and escalate where appropriate.
- Identify future changes in the sector that may impact the organisation, for example technology advances.
- Interpret policies to support and promote the delivery of equity, diversity, and inclusion in the workplace, and monitor their impact on recruitment activities.
- Identify and apply sustainable and greener methods of working, for example reducing energy and paper consumption, managing diaries to reduce carbon emissions (hold virtual meetings or attend multiple external meetings on the same day), considering greener options when booking venues for assessment centres or planning recruitment campaigns.
- Identify and maximise opportunities to support the organisation’s business strategy, for example growing client or candidate pipelines.
- Manage resources within budget requirements.
- Respond to stakeholder complaints and escalate where appropriate.
- Identify, progress, and convert leads into new candidates, placements, or clients.
- Source vacancies in line with stakeholder requirements and organisational policies and procedures.
- Manage and maintain stakeholder relationships and their role within the recruitment process.
- Interpret and apply regulation and legislation, share best practice, and advise stakeholders on their application.
- Plan and manage recruitment campaigns to attract candidates, including agreeing objectives with stakeholders and monitoring performance.
- Research, identify and attract candidates using methods to satisfy job requirements, including those with transferrable skills to move from the legacy carbon economy to green economy jobs.
- Process, review, and progress candidate applications.
- Create and present diverse short lists of candidates to stakeholders.
- Inform and advise candidates on the outcome of their application at the individual stages of the recruitment process, including those that have been unsuccessful.
- Manage the recruitment and selection process for candidates, including those who require reasonable adjustments.
- Communicate information through different media, for example face-to-face or online meetings, emails, reports, and presentations.
- Engage with stakeholders to review recruitment processes and identify opportunities for continuous improvement and improving own performance.
- Review services provided and implemented improvements based on stakeholder feedback.
- Place candidates into roles that match their skills and stakeholder requirements.
- Use technology and software tools to manage information, ensuring compliance with organisation and legislation requirements.
- Challenge poor practice and non-compliance with the recruitment process and escalate where appropriate.
- Identify future changes in the sector that may impact the organisation, for example technology advances.
- Interpret policies to support and promote the delivery of equity, diversity, and inclusion in the workplace, and monitor their impact on recruitment activities.
- Identify and apply sustainable and greener methods of working, for example reducing energy and paper consumption, managing diaries to reduce carbon emissions (hold virtual meetings or attend multiple external meetings on the same day), considering greener options when booking venues for assessment centres or planning recruitment campaigns.
- Identify and maximise opportunities to support the organisation’s business strategy, for example growing client or candidate pipelines.
- Manage resources within budget requirements.
- Respond to stakeholder complaints and escalate where appropriate.
Training schedule
Teaching and developing the skills, knowledge, and behaviours required to become a competent Recruiter will take place entirely in the workplace, with no need for day release. One-to-one tutoring sessions will be provided by a dedicated tutor, who will design a bespoke curriculum plan tailored to your strengths and areas for development.
Requirements
Essential qualifications
GCSE in:
- English (grade 4 or above)
- Maths (grade 4 or above)
Share if you have other relevant qualifications and industry experience. The apprenticeship can be adjusted to reflect what you already know.
Skills
- Administrative skills
- Attention to detail
- Communication skills
- Creative
- Customer care skills
- Driving License
- Initiative
- IT skills
- Organisation skills
- Problem solving skills
- Sales Skills
- Team working
Other requirements
Have you checked the suitability of the location, hours and pay prior to applying for this opportunity?
About this employer
Heycroft Staffing Solutions is a specialist recruitment agency providing experienced and qualified staff exclusively to children’s residential homes.
We pride ourselves on being different from a traditional recruitment agency. Our management team has extensive experience within residential childcare, meaning we understand the pressures our clients face and the importance of providing safe, reliable and high-quality staff
After this apprenticeship
Your earnings can increase over time with an apprenticeship. Find out about potential future pay (opens in new tab).
Alongside your day-to-day role, you will complete a relevant apprenticeship qualification, giving you the opportunity to develop your knowledge and skills while gaining practical experience within recruitment and staffing.
You will be given appropriate time and support to complete the learning requirements of your apprenticeship.
This is a great opportunity for someone looking to start or develop a career in recruitment while working towards a recognised qualification.
Ask a question
The contact for this apprenticeship is:
THE NVQ TRAINING CENTRE LIMITED
Jade Davidson
jade@apprenticeship-centre.co.uk
0845-223 5020
The reference code for this apprenticeship is VAC2000052760.
Apply now
Closes in 15 days (Monday 28 September 2026)
After signing in, you’ll apply for this apprenticeship on the company's website.