HR Apprentice
CLARKE TELECOM LIMITED
Manchester (M40 5BP)
Closes in 9 days (Sunday 20 September 2026)
Posted on 9 September 2026
Contents
Summary
Kick-start your HR career with Clarke! Gain hands-on experience across recruitment, onboarding, employee support and HR administration while earning a nationally recognised qualification.
- Wage
-
£15,600 for your first year, then could increase depending on your age
National Minimum Wage rate for apprentices
- Training course
- HR support (level 3)
- Hours
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Monday to Friday, 8:30am to 5:00pm, with a 1-hour unpaid lunch break. Total working hours are 37.5 per week, including off-the-job training. Hybrid working is available following the successful completion of the initial training period.
37 hours 30 minutes a week
- Start date
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Sunday 1 November 2026
- Duration
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1 year 6 months
- Positions available
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1
Work
Most of your apprenticeship is spent working. You’ll learn on the job by getting hands-on experience.
What you'll do at work
- Maintain and update employee records and HR systems accurately and within agreed timescales.
- Prepare and process HR documentation, letters, reports and electronic documents.
- Support employee lifecycle administration, including new starters, contractual changes, benefits and leavers.
- Manage and respond to routine queries through the HR inbox, escalating complex matters where appropriate.
- Provide basic guidance to employees and managers on HR policies, procedures and processes.
- Administer annual leave, sickness absence and other employee leave records.
- Support payroll administration and assist with employee change processes.
- Assist with recruitment activities, including advertising vacancies, arranging interviews and candidate communications.
- Coordinate pre-employment checks, right-to-work documentation and onboarding activities.
- Support and deliver elements of the company induction programme.
- Produce regular and ad hoc HR reports using HR systems and Microsoft Excel.
- Support employee wellbeing, benefits and learning and development activities.
- Assist with training administration, record keeping and monitoring training completion.
- Provide general administrative support to the HR team and contribute to continuous improvement initiatives.
- Undertake and successfully complete the Level 3 HR Support Apprenticeship, applying learning in the workplace.
Where you'll work
Clarke Telecom Ltd 2nd Floor Building C One Central Park
Northampton Road
Manchester
M40 5BP
Training
Apprenticeships include time away from working for specialist training. You’ll study to gain professional knowledge and skills.
Training provider
THE INSTITUTE OF TELECOMMUNICATIONS PROFESSIONALS
Training course
HR support (level 3)
Understanding apprenticeship levels (opens in new tab)
What you'll learn
Course contents
- Service Delivery: Delivers excellent customer service on a range of HR queries and requirements, providing solutions, advice and support primarily to managers. Builds managers’ expertise in HR matters, improving their ability to handle repeated situations themselves where appropriate. Uses agreed systems and processes to deliver service to customers. Takes the initiative to meet agreed individual and team KPIs in line with company policy, values, standards. Plans and organises their work, often without direct supervision, to meet commitments and KPIs.
- Problem Solving: Uses sound questioning and active listening skills to understand requirements and establish root causes before developing HR solutions. Takes ownership through to resolution, escalating complex situations as appropriate.
- Communication & Interpersonal: Deals effectively with customers/colleagues, using sound interpersonal skills and communicating well through a range of media eg phone, face to face, email, internet. Adapts their style to their audience. Builds trust and sound relationships with customers. Handles conflict and sensitive HR situations professionally and confidentially.
- Teamwork: Consistently supports colleagues /collaborates within the team and HR to achieve results. Builds/maintains strong working relationships with others in the team and across HR where necessary.
- Process Improvement: Identifies opportunities to improve HR performance and service; acts on them within the authority of their role. Supports implementation of HR changes/projects with the business.
- Managing HR Information: Maintains required HR records as part of services delivered. Prepares reports and management information from HR data, with interpretation as required.
- Personal Development: Keeps up to date with business changes and HR legal/policy/process changes relevant to their role. Seeks feedback and acts on it to improve their performance and overall capability.
Training schedule
Requirements
Essential qualifications
GCSE in:
- English (grade 4/C)
- Mathematics (grade 4/C)
Share if you have other relevant qualifications and industry experience. The apprenticeship can be adjusted to reflect what you already know.
Skills
- Communication skills
- IT skills
- Attention to detail
- Organisation skills
- Administrative skills
- Initiative
- Proactive
- Discretion
- Professional
Other requirements
Passing a Disclosure and Barring Service (DBS) check.
About this employer
Clarke Telecom is a leading provider of end-to-end wireless telecoms network infrastructure services. We manage every aspect of a project, ensuring that each site is optimised to its full potential. As technology evolves, so do our services, allowing us to stay at the forefront of the industry and remain the UK’s premier wireless telecommunications infrastructure provider.
In addition, Clarke Connect, our dedicated division, specialises in providing tailored connectivity solutions to meet the growing demands of modern communication networks. Together, Clarke Telecom and Clarke Connect work seamlessly to deliver innovative and reliable services to our clients.
https://www.clarke-telecom.com/ (opens in new tab)
Company benefits
- 25 days annual leave plus bank holidays
- Family-friendly policies
- Health Cash Plan
- Employee Assistance Programme
- Life Assurance and Income Protection
- Discounts, cashback and wellbeing support
- Pension salary sacrifice scheme
- Enhanced sick pay and attendance reward leave
- Cycle to Work scheme
- Learning and development opportunities
- Paid volunteering day and long service awards
Disability Confident
A fair proportion of interviews for this apprenticeship will be offered to applicants with a disability or long-term health condition. This includes non-visible disabilities and conditions.
You can choose to be considered for an interview under the Disability Confident scheme. You’ll need to meet the essential requirements to be considered for an interview.
After this apprenticeship
Your earnings can increase over time with an apprenticeship. Find out about potential future pay (opens in new tab).
This apprenticeship provides a strong foundation for a long-term career in Human Resources. Following successful completion, there may be an opportunity to progress into a permanent HR role, such as HR support role, subject to business needs and performance.
Apprentices will also be encouraged to continue their professional development through further HR qualifications and career progression opportunities.
Ask a question
The contact for this apprenticeship is:
THE INSTITUTE OF TELECOMMUNICATIONS PROFESSIONALS
The reference code for this apprenticeship is VAC2000052575.
Apply now
Closes in 9 days (Sunday 20 September 2026)
After signing in, you’ll apply for this apprenticeship on the company's website.