Apprentice Team Standards Co-ordinator (Young People's Service)
Southampton City Council
Hampshire (SO14 7LY)
Closes in 13 days (Wednesday 23 September 2026)
Posted on 9 September 2026
Contents
Summary
Apprentice Team Standards Coordinator (TSC) opportunity within Children’s Social Care. Gain hands-on experience while working towards a recognised apprenticeship qualification, supporting practitioners through a range of administrative and coordination tasks that help vulnerable young people across the city.
- Wage
-
£25,614 a year
- Training course
- Business administrator (level 3)
- Hours
-
Full-time, 37-hours per week, Monday to Friday, working hours TBC.
37 hours a week
- Start date
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Monday 23 November 2026
- Duration
-
1 year 6 months
- Positions available
-
1
Work
Most of your apprenticeship is spent working. You’ll learn on the job by getting hands-on experience.
What you'll do at work
You will support the day-to-day running of the service by:
- Organising meetings, including sending invitations and preparing documents
- Supporting multi-agency working by liaising with professionals and partner agencies
- Maintaining accurate records and updating systems
- Assisting with diaries, calendars, and team rotas
- Helping to track key processes and ensure deadlines are met
- Responding to emails and queries in a professional manner
- Supporting onboarding tasks for new staff
Where you'll work
Civic Centre
Southampton
Hampshire
SO14 7LY
Training
Apprenticeships include time away from working for specialist training. You’ll study to gain professional knowledge and skills.
Training provider
FAREPORT TRAINING ORGANISATION LIMITED
Training course
Business administrator (level 3)
Understanding apprenticeship levels (opens in new tab)
What you'll learn
Course contents
- Skilled in the use of multiple IT packages and systems relevant to the organisation in order to: write letters or emails, create proposals, perform financial processes, record and analyse data. Examples include MS Office or equivalent packages. Able to choose the most appropriate IT solution to suit the business problem. Able to update and review databases, record information and produce data analysis where required.
- Produces accurate records and documents including: emails, letters, files, payments, reports and proposals. Makes recommendations for improvements and present solutions to management. Drafts correspondence, writes reports and able to review others' work. Maintains records and files, handles confidential information in compliance with the organisation's procedures. Coaches others in the processes required to complete these tasks.
- Exercises proactivity and good judgement. Makes effective decisions based on sound reasoning and is able to deal with challenges in a mature way. Seeks advice of more experienced team members when appropriate.
- Builds and maintains positive relationships within their own team and across the organisation. Demonstrates ability to influence and challenge appropriately. Becomes a role model to peers and team members, developing coaching skills as they gain area knowledge.
- Demonstrates good communication skills, whether face-to-face, on the telephone, in writing or on digital platforms. Uses the most appropriate channels to communicate effectively. Demonstrates agility and confidence in communications, carrying authority appropriately. Understands and applies social media solutions appropriately. Answers questions from inside and outside of the organisation, representing the organisation or department.
- Completes tasks to a high standard. Demonstrates the necessary level of expertise required to complete tasks and applies themself to continuously improve their work. Is able to review processes autonomously and make suggestions for improvements. Shares administrative best-practice across the organisation e.g. coaches others to perform tasks correctly. Applies problem-solving skills to resolve challenging or complex complaints and is a key point of contact for addressing issues.
- Takes responsibility for initiating and completing tasks, manages priorities and time in order to successfully meet deadlines. Positively manages the expectations of colleagues at all levels and sets a positive example for others in the workplace. Makes suggestions for improvements to working practice, showing understanding of implications beyond the immediate environment (e.g. impact on clients, suppliers, other parts of the organisation). Manages resources e.g. equipment or facilities. Organises meetings and events, takes minutes during meetings and creates action logs as appropriate. Takes responsibility for logistics e.g. travel and accommodation.
- Uses relevant project management principles and tools to scope, plan, monitor and report. Plans required resources to successfully deliver projects. Undertakes and leads projects as and when required.
Training schedule
Business Administrator Level 3.
Requirements
Share if you have other relevant qualifications and industry experience. The apprenticeship can be adjusted to reflect what you already know.
Skills
- Communication skills
- IT skills
- Organisation skills
- Administrative skills
- Team working
About this employer
Being part of the Southampton City Council team requires people who are willing to take personal responsibility for delivering excellence, to work with others to achieve the best possible outcomes, to embrace change and new opportunities, to make the most of the resources available to us and to think and act in the best interests of our customers. Southampton City Council are responsible for providing a number of services to the residents of Southampton including waste, housing, benefits, libraries, community support, marriages etc. and our aim is to give our customers the best service possible.
Company benefits
- Local government pension with 15.2% employer contribution
- Generous holiday 25–31 days, based on role and service
- Health and wellbeing support - Employee Assistance Programme
- Retail discounts and savings through the SCC benefits platform
- Discounted memberships at local sports and fitness centres
- Sustainable travel benefits - low emission car scheme, cycle to work, season ticket loans
- Employee volunteering scheme with 2 paid days leave to volunteer
Disability Confident
A fair proportion of interviews for this apprenticeship will be offered to applicants with a disability or long-term health condition. This includes non-visible disabilities and conditions.
You can choose to be considered for an interview under the Disability Confident scheme. You’ll need to meet the essential requirements to be considered for an interview.
After this apprenticeship
Your earnings can increase over time with an apprenticeship. Find out about potential future pay (opens in new tab).
Although we can’t guarantee you a permanent job at the end of your apprenticeship, we will support you to apply for other roles within the council and help make sure you are ready for a wider job search with support from our Employment Skills team.
Ask a question
The contact for this apprenticeship is:
FAREPORT TRAINING ORGANISATION LIMITED
The reference code for this apprenticeship is VAC2000052569.
Apply now
Closes in 13 days (Wednesday 23 September 2026)
After signing in, you’ll apply for this apprenticeship on the company's website.