Admin & Clerical Opportunities – APPRENTICESHIP

Manchester University NHS Foundation Trust - Oxford Road Hospitals

Liverpool, Manchester

Closes in 6 days (Thursday 17 September 2026)

Posted on 10 September 2026

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Summary

The Level 3 Business Administrator apprenticeship will equip you with the practical skills, core knowledge and professional behaviours needed to manage business operations efficiently, develop high-quality administration skills and work as part of a warm and friendly team.

• Wage:

  £25,272 a year

  Minimum wage rates (opens in new tab)

• Training course: Business administrator (level 3)
• Hours: Full time - 37.5 hours per week (Saturday working on a rota basis, with enhanced pay and a day of in lieu).

  37 hours 30 minutes a week

• Start date:

  Friday 11 December 2026

• Duration:

  1 year 6 months

• Positions available:

  1

Work

Most of your apprenticeship is spent working. You’ll learn on the job by getting hands-on experience.

What you'll do at work

The  Apprentice Administrative Assistant role, the apprentice will:

• Answer telephone calls and emails and deal with enquiries
• Manage documents, records and confidential information
• Use Microsoft Office, spreadsheets and administrative systems
• Process and check data and laboratory requests
• Organise and prioritise their workload and deadlines
• Help with audits, reports and compliance information
• Support meetings, events and projects
• Work with colleagues and other organisations to provide an effective service. Follow Trust policies, procedures and quality standards
• Develop their administration skills while working towards the Level 3 Business Administrator qualification

Where you'll work

You can select which locations you want to apply for in your application on Find an apprenticeship.

This apprenticeship is available in these locations:

• Liverpool Womens Hospital, Crown Street, Liverpool, L8 7SS
• Manchester University NHS Foundation Trust Hospitals, Oxford Road, Manchester, M13 9WL

Training

Apprenticeships include time away from working for specialist training. You’ll study to gain professional knowledge and skills.

Training provider

MANCHESTER UNIVERSITY NHS FOUNDATION TRUST

Training course

Business administrator (level 3)

Understanding apprenticeship levels (opens in new tab)

What you'll learn

Course contents

• Skilled in the use of multiple IT packages and systems relevant to the organisation in order to: write letters or emails, create proposals, perform financial processes, record and analyse data. Examples include MS Office or equivalent packages. Able to choose the most appropriate IT solution to suit the business problem. Able to update and review databases, record information and produce data analysis where required.
• Produces accurate records and documents including: emails, letters, files, payments, reports and proposals. Makes recommendations for improvements and present solutions to management. Drafts correspondence, writes reports and able to review others' work. Maintains records and files, handles confidential information in compliance with the organisation's procedures. Coaches others in the processes required to complete these tasks.
• Exercises proactivity and good judgement. Makes effective decisions based on sound reasoning and is able to deal with challenges in a mature way. Seeks advice of more experienced team members when appropriate.
• Builds and maintains positive relationships within their own team and across the organisation. Demonstrates ability to influence and challenge appropriately. Becomes a role model to peers and team members, developing coaching skills as they gain area knowledge.
• Demonstrates good communication skills, whether face-to-face, on the telephone, in writing or on digital platforms. Uses the most appropriate channels to communicate effectively. Demonstrates agility and confidence in communications, carrying authority appropriately. Understands and applies social media solutions appropriately. Answers questions from inside and outside of the organisation, representing the organisation or department.
• Completes tasks to a high standard. Demonstrates the necessary level of expertise required to complete tasks and applies themself to continuously improve their work. Is able to review processes autonomously and make suggestions for improvements. Shares administrative best-practice across the organisation e.g. coaches others to perform tasks correctly. Applies problem-solving skills to resolve challenging or complex complaints and is a key point of contact for addressing issues.
• Takes responsibility for initiating and completing tasks, manages priorities and time in order to successfully meet deadlines. Positively manages the expectations of colleagues at all levels and sets a positive example for others in the workplace. Makes suggestions for improvements to working practice, showing understanding of implications beyond the immediate environment (e.g. impact on clients, suppliers, other parts of the organisation). Manages resources e.g. equipment or facilities. Organises meetings and events, takes minutes during meetings and creates action logs as appropriate. Takes responsibility for logistics e.g. travel and accommodation.
• Uses relevant project management principles and tools to scope, plan, monitor and report. Plans required resources to successfully deliver projects. Undertakes and leads projects as and when required.

Training schedule

Your first day of Apprenticeship induction at MFT will take place on our Oxford Road Campus (ORC) in the City Centre. You will attend a session once a month virtually or face to face for training session with the delivery team for a further 14 months.

Requirements

Share if you have other relevant qualifications and industry experience. The apprenticeship can be adjusted to reflect what you already know.

Skills

• Communication skills
• IT skills
• Attention to detail
• Customer care skills
• Administrative skills
• Team working
• Initiative
• Patience

Other requirements

You must pass a Disclosure and Barring Service (DBS) check.

About this employer

MFT is England’s largest NHS Trust with a turnover of £2.5bn & is on a different scale than most other NHS Trusts. We’re creating an exceptional integrated health & social care system for the 1 million patients who rely on our services every year. Bringing together 10 hospitals & community services from across Manchester, Trafford & beyond, we champion collaborative working & transformation, encouraging our 28,000 workforce to pursue their most ambitious goals. We set standards that other Trusts seek to emulate so you’ll benefit from a scale of opportunity that is nothing short of extraordinary. We’ve also created a digitally enabled organisation to improve clinical quality, patient & staff experience, operational effectiveness & driving research and innovation through the introduction of Hive; our brand-new Electronic Patient Record system which we’ve launched in September 2022. We’re proud to be a major academic Research Centre & Education provider, providing you with a robust infrastructure to encourage and facilitate high-quality research programmes. What’s more, we’re excited to be embarking on our new Green Plan which will set out how MFT continues to play its part in making healthcare more sustainable. At MFT, we create and foster a culture of inclusion and belonging, provide equal opportunities for career development that are fair, open and transparent, protecting your health and wellbeing and shaping the future of our organisation together.

https://mft.nhs.uk/careers/ (opens in new tab)

Company benefits

• 27 days annual leave, yearly and bank holiday allowances
• Employee Assistance Programme
• Discounts through Blue Light Card
• Enhanced pension scheme

After this apprenticeship

Your earnings can increase over time with an apprenticeship. Find out about potential future pay (opens in new tab).

MFT has 10 hospitals and Local Community Organisations. There are ample opportunities to progress into a higher position upon completion of the apprenticeship programme. With an 'Apprenticeship First' approach, there are further opportunities to gain qualifications.

Ask a question

The contact for this apprenticeship is:

MANCHESTER UNIVERSITY NHS FOUNDATION TRUST

apprenticeship.recruitment@mft.nhs.uk

The reference code for this apprenticeship is VAC2000052557.

Apply now

Closes in 6 days (Thursday 17 September 2026)

After signing in, you’ll apply for this apprenticeship on the company's website.