Business Administration Apprentice

KINGSWOOD ESTATES LTD

Preston (PR1 2NL)

Closes in 12 days (Friday 25 September 2026 at 11:59pm)

Posted on 9 September 2026

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Summary

During this Apprenticeship at Kingswood Estates, you will gain practical experience in administration, customer service and business operations. You will support admin processes, main accurate records, respond to client enquiries, and contribute to the efficient running of the estate agents while developing strong organisational skills.

• Wage:

  £16,848 a year

  Minimum wage rates (opens in new tab)

  Salary bracket of £16,848 - £18,000

• Training course: Business administrator (level 3)
• Hours: Monday- Friday 8.45am - 5.30pm Alternative Saturdays 9am - 1pm Averaging 40 1/4 hours per week.

  40 hours 15 minutes a week

• Start date:

  Monday 5 October 2026

• Duration:

  1 year 3 months

• Positions available:

  2

Work

Most of your apprenticeship is spent working. You’ll learn on the job by getting hands-on experience.

What you'll do at work

• Taking inbound telephone calls
• Making outbound telephone calls
• Sending and receiving emails
• Carrying out references and credit checks
• Registering and managing tenant deposits
• Preparing files for negotiators
• After gaining experience, you will attend property viewings

Where you'll work

11 Lune Street
Preston
PR1 2NL

Training

Apprenticeships include time away from working for specialist training. You’ll study to gain professional knowledge and skills.

Training provider

NORTHWEST EDUCATION AND TRAINING LIMITED

Training course

Business administrator (level 3)

Understanding apprenticeship levels (opens in new tab)

What you'll learn

Course contents

• Skilled in the use of multiple IT packages and systems relevant to the organisation in order to: write letters or emails, create proposals, perform financial processes, record and analyse data. Examples include MS Office or equivalent packages. Able to choose the most appropriate IT solution to suit the business problem. Able to update and review databases, record information and produce data analysis where required.
• Produces accurate records and documents including: emails, letters, files, payments, reports and proposals. Makes recommendations for improvements and present solutions to management. Drafts correspondence, writes reports and able to review others' work. Maintains records and files, handles confidential information in compliance with the organisation's procedures. Coaches others in the processes required to complete these tasks.
• Exercises proactivity and good judgement. Makes effective decisions based on sound reasoning and is able to deal with challenges in a mature way. Seeks advice of more experienced team members when appropriate.
• Builds and maintains positive relationships within their own team and across the organisation. Demonstrates ability to influence and challenge appropriately. Becomes a role model to peers and team members, developing coaching skills as they gain area knowledge.
• Demonstrates good communication skills, whether face-to-face, on the telephone, in writing or on digital platforms. Uses the most appropriate channels to communicate effectively. Demonstrates agility and confidence in communications, carrying authority appropriately. Understands and applies social media solutions appropriately. Answers questions from inside and outside of the organisation, representing the organisation or department.
• Completes tasks to a high standard. Demonstrates the necessary level of expertise required to complete tasks and applies themself to continuously improve their work. Is able to review processes autonomously and make suggestions for improvements. Shares administrative best-practice across the organisation e.g. coaches others to perform tasks correctly. Applies problem-solving skills to resolve challenging or complex complaints and is a key point of contact for addressing issues.
• Takes responsibility for initiating and completing tasks, manages priorities and time in order to successfully meet deadlines. Positively manages the expectations of colleagues at all levels and sets a positive example for others in the workplace. Makes suggestions for improvements to working practice, showing understanding of implications beyond the immediate environment (e.g. impact on clients, suppliers, other parts of the organisation). Manages resources e.g. equipment or facilities. Organises meetings and events, takes minutes during meetings and creates action logs as appropriate. Takes responsibility for logistics e.g. travel and accommodation.
• Uses relevant project management principles and tools to scope, plan, monitor and report. Plans required resources to successfully deliver projects. Undertakes and leads projects as and when required.

Training schedule

All training will be completed on-the-job with no requirement to leave the workplace. 

Your tutor will visit you in the workplace or, hold an online training session with you once per month. 

Requirements

Share if you have other relevant qualifications and industry experience. The apprenticeship can be adjusted to reflect what you already know.

Skills

• Communication skills
• IT skills
• Attention to detail
• Organisation skills
• Customer care skills
• Problem solving skills
• Administrative skills
• Number skills
• Logical
• Team working
• Creative
• Initiative
• Non judgemental
• Patience

Other requirements

The successful candidates must hold a full clean driving licence.

About this employer

Kingswood specialise in property management and lettings in Preston and surrounding areas, so that Landlords with properties to let can be assured of a responsive and caring service from local experts.

https://kingswoodproperties.co.uk (opens in new tab)

Company benefits

Break out/ kitchen area.

Beverages/ drinks available.

After this apprenticeship

Your earnings can increase over time with an apprenticeship. Find out about potential future pay (opens in new tab).

Career progression within the sales and lettings sector.

Ask a question

The contact for this apprenticeship is:

NORTHWEST EDUCATION AND TRAINING LIMITED

Amanda Fair-Hill

amanda.fair-hill@nweat.co.uk

07512311133

The reference code for this apprenticeship is VAC2000052498.

Apply now

Closes in 12 days (Friday 25 September 2026 at 11:59pm)