Business Administrator level 3 apprenticeship
GREEN LANE MASJID AND COMMUNITY CENTRE
BIRMINGHAM (B9 5DB)
Closes in 30 days (Friday 9 October 2026 at 11:59pm)
Posted on 9 September 2026
Contents
Summary
We are seeking an enthusiastic, organised and motivated individual to join our team through a Business Administration Apprenticeship. This role offers an opportunity to gain valuable administrative, communication and community engagement experience while supporting a range of Islamwise programmes and activities.
- Wage
-
£15,600 for your first year, then could increase depending on your age
National Minimum Wage rate for apprentices
- Training course
- Business administrator (level 3)
- Hours
-
Monday - Friday, 37.5 hours per week, working hours TBC.
37 hours 30 minutes a week
- Start date
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Saturday 10 October 2026
- Duration
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1 year 6 months
- Positions available
-
1
Work
Most of your apprenticeship is spent working. You’ll learn on the job by getting hands-on experience.
What you'll do at work
Administration & Communications:
- Provide day to day administrative support to the Islamwise team
- Respond to enquiries received through phone, email and online communication channels
- Maintain accurate records, databases and spreadsheets
- Assist with preparing reports, documents and programme information
- Support booking systems, registrations and event administration
- Attend staff meetings and take notes where required
Social Media & Marketing Support:
- Assist with social media campaigns and online engagement
- Help create and schedule content for social media platforms
- Promote classes, events, campaigns and community activities
- Support marketing initiatives that raise awareness of Islamwise's services and programmes
- Assist with gathering photographs, testimonials and content from events and activities
Community Engagement & Relationship Building:
- Build and maintain positive relationships with local da'wah organisations, outreach teams and community partners
- Support communication with local da'wah stalls and outreach projects
- Represent Islamwise professionally when engaging with volunteers, partners and members of the public
- Help strengthen community connections and collaborative opportunities
Revert Support:
- Act as a buddy and welcoming point of contact for new Muslims
- Help new Muslims access classes, events and support services
- Encourage participation in Islamwise programmes and activities
- Maintain regular contact with brothers and signpost them to appropriate support when required
Events, Classes & Activities:
- Support the delivery of classes, workshops, events and community activities
- Assist with event preparation, registration and attendee support
- Help prepare venues, resources and equipment
- Set up and pack away tables, chairs, displays, materials and food and drinks
- Provide practical support during events and activities
Da'wah Resources & Operations:
- Assist with organising, storing and replenishing da'wah materials and literature
- Monitor stock levels and report when resources need replenishing
- Prepare, package and dispatch literature orders
- Help maintain organised storage areas and resource inventory systems
- Assist with receiving and organising deliveries
Where you'll work
20 GREEN LANE
SMALL HEATH
BIRMINGHAM
B9 5DB
Training
Apprenticeships include time away from working for specialist training. You’ll study to gain professional knowledge and skills.
Training provider
THE RECALVI ENTERPRISE LTD
Training course
Business administrator (level 3)
Understanding apprenticeship levels (opens in new tab)
What you'll learn
Course contents
- Skilled in the use of multiple IT packages and systems relevant to the organisation in order to: write letters or emails, create proposals, perform financial processes, record and analyse data. Examples include MS Office or equivalent packages. Able to choose the most appropriate IT solution to suit the business problem. Able to update and review databases, record information and produce data analysis where required.
- Produces accurate records and documents including: emails, letters, files, payments, reports and proposals. Makes recommendations for improvements and present solutions to management. Drafts correspondence, writes reports and able to review others' work. Maintains records and files, handles confidential information in compliance with the organisation's procedures. Coaches others in the processes required to complete these tasks.
- Exercises proactivity and good judgement. Makes effective decisions based on sound reasoning and is able to deal with challenges in a mature way. Seeks advice of more experienced team members when appropriate.
- Builds and maintains positive relationships within their own team and across the organisation. Demonstrates ability to influence and challenge appropriately. Becomes a role model to peers and team members, developing coaching skills as they gain area knowledge.
- Demonstrates good communication skills, whether face-to-face, on the telephone, in writing or on digital platforms. Uses the most appropriate channels to communicate effectively. Demonstrates agility and confidence in communications, carrying authority appropriately. Understands and applies social media solutions appropriately. Answers questions from inside and outside of the organisation, representing the organisation or department.
- Completes tasks to a high standard. Demonstrates the necessary level of expertise required to complete tasks and applies themself to continuously improve their work. Is able to review processes autonomously and make suggestions for improvements. Shares administrative best-practice across the organisation e.g. coaches others to perform tasks correctly. Applies problem-solving skills to resolve challenging or complex complaints and is a key point of contact for addressing issues.
- Takes responsibility for initiating and completing tasks, manages priorities and time in order to successfully meet deadlines. Positively manages the expectations of colleagues at all levels and sets a positive example for others in the workplace. Makes suggestions for improvements to working practice, showing understanding of implications beyond the immediate environment (e.g. impact on clients, suppliers, other parts of the organisation). Manages resources e.g. equipment or facilities. Organises meetings and events, takes minutes during meetings and creates action logs as appropriate. Takes responsibility for logistics e.g. travel and accommodation.
- Uses relevant project management principles and tools to scope, plan, monitor and report. Plans required resources to successfully deliver projects. Undertakes and leads projects as and when required.
Training schedule
Business Administrator Level 3.
The apprentice will have lessons on Teams every 2 weeks for 2 and a half hours; these lessons are conducted at the workplace during working hours.
The apprentice will be given time at the workplace during working hours to complete course work.
Requirements
Share if you have other relevant qualifications and industry experience. The apprenticeship can be adjusted to reflect what you already know.
Skills
- Communication skills
- IT skills
- Organisation skills
- Customer care skills
- Administrative skills
About this employer
BACKGROUND TO GLMCC:
Green Lane Masjid and Community Centre is a leading UK mosque situated in the heart of Birmingham serving the community since 1979. Operating from its award-winning grade II listed Victorian building, GLMCC fulfils its mission of inspiring, educating and serving through its educational college, outreach work, welfare services, youth work, international humanitarian wing, as well as its fully functional mosque which is attended by thousands every week
ABOUT ISLAMWISE:
Islamwise is dedicated to supporting revert Muslims through education, mentorship, community engagement and practical support. We work to help new Muslims build confidence in their faith and develop meaningful connections within the Muslim community.
After this apprenticeship
Your earnings can increase over time with an apprenticeship. Find out about potential future pay (opens in new tab).
Progression within the company after the course has been completed.
Ask a question
The contact for this apprenticeship is:
THE RECALVI ENTERPRISE LTD
Jake Sinclair
jake.sinclair@apprenticeshipconnect.co.uk
The reference code for this apprenticeship is VAC2000052476.
Apply now
Closes in 30 days (Friday 9 October 2026 at 11:59pm)