L3 Learning and Development Practitioner Apprentice
DVSA
Birmingham, Bristol, Newcastle Upon Tyne, Swansea
Closes in 15 days (Tuesday 6 October 2026)
Posted on 21 September 2026
Contents
Summary
We have a vacancy for a L3 Learning & Development apprentice to join our Learning & Development team. You will be in a role where no two days are the same, assessing training applications, liaising with stakeholders and planning communications. You will be fully supported to meet the requirements of your apprenticeship.
- Wage
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£30,485 a year
Minimum wage rates (opens in new tab)
Changes in salary will be subject to the annual civil service pay review.
- Training course
- Learning and development practitioner (level 3)
- Hours
-
We offer hybrid working with an average of 3 days a week in the office. We also offer flexible working hours over a 37 hour week between the hours of 7.00am and 6.00pm Monday - Friday. These will be agreed with your line manager.
37 hours a week
- Start date
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Monday 25 January 2027
- Duration
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1 year 6 months
- Positions available
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1
Work
Most of your apprenticeship is spent working. You’ll learn on the job by getting hands-on experience.
What you'll do at work
- Process learning applications, maintain accurate learning records and management information, and coordinate bookings, delegate communications and attendance information.
- Provide customer support and guidance to learners, managers and stakeholders.
- Support the collection and analysis of Learning Needs Analysis (LNA), evaluation and Return on Investment (ROI) data.
- Create and deliver learning resources, guidance materials and communications.
- Support procurement activities and associated financial processes, including purchasing, invoicing and expenditure monitoring.
- Working with stakeholders across the business to clarify training needs and requests
Where you'll work
You can select which locations you want to apply for in your application on Find an apprenticeship.
This apprenticeship is available in these locations:
- 48 Granby Avenue, Birmingham, B33 0TJ
- Berkeley House, Croydon Street, Bristol, BS5 0DA
- The Lumen, St. James Boulevard, Newcastle Helix, Newcastle Upon Tyne, NE4 5BZ
- The Ellipse, Padley Road St Thomas, Swansea, SA1 8AN
Training
Apprenticeships include time away from working for specialist training. You’ll study to gain professional knowledge and skills.
Training provider
MBKB LTD
Training course
Learning and development practitioner (level 3)
Understanding apprenticeship levels (opens in new tab)
What you'll learn
Course contents
- Identification of training/learning needs: Identify and analyse learning needs: establish team and individual capability and learning gaps, in line with organisational performance outcomes and to enable effective evaluation. This may include the needs of the staff impacted by the move to a net carbon zero economy by 2050 and the requirements for a just transition.
- Identification of training/learning needs: Use sound questioning and active listening skills to understand requirements and establish root causes i.e. establishing that it really is a learning/training need, before developing L&D solutions.
- Identification of training/learning needs: Consult with stakeholders to draw out relevant information and provide feedback to inform learning and training needs requirements.
- Identification of training/learning needs: Use effective analytical skills to seek out and analyse information.
- Identification of training/learning needs: Take ownership through to resolution, escalating complex situations as appropriate
- Training/Learning design: Design, construct and structure training / learning resources to meet a variety of needs, which will include:
- Training/Learning design: Research of delivery options and resources including digital / online / blended solutions (including identifying existing resources)
- Training/Learning design: Planning programmes / sessions / modules
- Training/Learning design: Selecting appropriate delivery methods
- Training/Learning design: Designing creative, engaging, appropriate, and inclusive learning activities (could be e-learning, digital collaboration, group sessions, blended etc.)
- Training/Learning design: Developing materials and resources to support learning.
- Training/Learning delivery: Confidently engage all learners in structured learner-centered training, primarily of ‘content-driven’ training resources.
- Training/Learning delivery: Plan, organise and prepare for a training/learning event/intervention in a timely fashion
- Training/Learning delivery: Interact with learners of varying abilities, using a broad range of techniques and carefully planned and executed questioning techniques.
- Training/Learning delivery: Facilitate and deliver learning in a face-to-face, blended and digital environment as appropriate.
- Training/Learning delivery: Monitor a learner’s progress and deliver motivational and developmental feedback.
- Training/Learning delivery: Manage participation, attitudes and behaviours to reach learning objectives.
- Training/Learning delivery: Use effective coaching skills to enable learners to achieve learning objectives.
- Evaluation: Evaluate the impact of learning solutions - measure and assess development initiatives for effectiveness, business relevance, efficiency, and continually seek ways to improve learning solutions.
- Evaluation: Build evaluation mechanisms for learning outcomes including the use of quantitative and qualitative feedback where appropriate.
- Evaluation: Apply techniques to analyse the impact of training from learners’ experience.
- Communication and Interpersonal: Communicate and influence through a range of media e.g. phone, face-to-face, email, online / virtual, adapting their style to their audience.
- Communication and Interpersonal: Build trust and sound relationships with customers/learners/colleagues.
- Communication and Interpersonal: Handle conflict and sensitive situations professionally and confidentially.
- Teamwork and Collaboration: Consistently support colleagues / collaborate within the team and L&D to achieve results.
- Teamwork and Collaboration: Build and maintain strong working relationships with others in the L&D team, HR and the wider business as required.
Training schedule
- At the end of this apprenticeship, you will have a level 3 qualification as a learning and development practitioner
- Your training will be delivered by MBKB virtually with a dedicated coach to help you learn and develop (England only. Welsh applicants will be supported by Gower College for their apprenticeship)
- You will be fully supported in the workplace with time for your apprenticeship work
Requirements
Desirable qualifications
GCSE in:
- English (grade 4)
- Maths (grade 4)
Share if you have other relevant qualifications and industry experience. The apprenticeship can be adjusted to reflect what you already know.
Skills
- Communication skills
- IT skills
- Organisation skills
- Customer care skills
- Problem solving skills
- Team working
About this employer
We are the Driver and Vehicle Standards Agency, and we are 1 of the 5 executive agencies that make up the Department for Transport. We employ about 5,000 people across Great Britain to help us achieve our mission of keeping Britain moving, safely and sustainably. Our work affects millions of people and thousands of businesses. Most importantly, our work saves lives. We make sure colleagues have the skills to meet the needs of Britain’s road users.
Company benefits
Discounts for major retailers, Cycle to work scheme, Discounted gym membership. Pension.
Disability Confident
A fair proportion of interviews for this apprenticeship will be offered to applicants with a disability or long-term health condition. This includes non-visible disabilities and conditions.
You can choose to be considered for an interview under the Disability Confident scheme. You’ll need to meet the essential requirements to be considered for an interview.
After this apprenticeship
Your earnings can increase over time with an apprenticeship. Find out about potential future pay (opens in new tab).
- DVSA and the Civil Service offer a wide range of development and career progression opportunities
- Once employed as a Civil Servant you will have access to internal vacancies across all departments
Ask a question
The contact for this apprenticeship is:
DVSA
Lisa Bayley
lisa.bayley@dvsa.gov.uk
The reference code for this apprenticeship is VAC2000052402.
Apply now
Closes in 15 days (Tuesday 6 October 2026)
After signing in, you’ll apply for this apprenticeship on the company's website.