Business Administrator Apprentice
TLCARESERVICES LIMITED
Walsall (WS3 2EX)
Closes in 31 days (Saturday 10 October 2026 at 11:59pm)
Posted on 8 September 2026
Contents
Summary
We have an exciting opportunity for a Business Administrator apprentice to join our vibrant team here at TLCare Services based in Bloxwich. You will be supporting our team with general administration duties, where you will gain valuable skills to support the running of the organisation.
- Wage
-
£15,392 for your first year, then could increase depending on your age
National Minimum Wage rate for apprentices
- Training course
- Business administrator (level 3)
- Hours
-
Monday - Friday 9.00am - 5.00pm with half an hour break.
37 hours a week
- Start date
-
Monday 19 October 2026
- Duration
-
1 year 6 months
- Positions available
-
1
Work
Most of your apprenticeship is spent working. You’ll learn on the job by getting hands-on experience.
What you'll do at work
- Checking proof of documents for residents
- Managing Emails and taking phone call enquiries
- General Administrative tasks within the Office
- Checking references
- Liaising with other departments
- Data Entry
Where you'll work
6 Queens Parade
Walsall
WS3 2EX
Training
Apprenticeships include time away from working for specialist training. You’ll study to gain professional knowledge and skills.
Training provider
WALSALL COLLEGE
Training course
Business administrator (level 3)
Understanding apprenticeship levels (opens in new tab)
What you'll learn
Course contents
- Skilled in the use of multiple IT packages and systems relevant to the organisation in order to: write letters or emails, create proposals, perform financial processes, record and analyse data. Examples include MS Office or equivalent packages. Able to choose the most appropriate IT solution to suit the business problem. Able to update and review databases, record information and produce data analysis where required.
- Produces accurate records and documents including: emails, letters, files, payments, reports and proposals. Makes recommendations for improvements and present solutions to management. Drafts correspondence, writes reports and able to review others' work. Maintains records and files, handles confidential information in compliance with the organisation's procedures. Coaches others in the processes required to complete these tasks.
- Exercises proactivity and good judgement. Makes effective decisions based on sound reasoning and is able to deal with challenges in a mature way. Seeks advice of more experienced team members when appropriate.
- Builds and maintains positive relationships within their own team and across the organisation. Demonstrates ability to influence and challenge appropriately. Becomes a role model to peers and team members, developing coaching skills as they gain area knowledge.
- Demonstrates good communication skills, whether face-to-face, on the telephone, in writing or on digital platforms. Uses the most appropriate channels to communicate effectively. Demonstrates agility and confidence in communications, carrying authority appropriately. Understands and applies social media solutions appropriately. Answers questions from inside and outside of the organisation, representing the organisation or department.
- Completes tasks to a high standard. Demonstrates the necessary level of expertise required to complete tasks and applies themself to continuously improve their work. Is able to review processes autonomously and make suggestions for improvements. Shares administrative best-practice across the organisation e.g. coaches others to perform tasks correctly. Applies problem-solving skills to resolve challenging or complex complaints and is a key point of contact for addressing issues.
- Takes responsibility for initiating and completing tasks, manages priorities and time in order to successfully meet deadlines. Positively manages the expectations of colleagues at all levels and sets a positive example for others in the workplace. Makes suggestions for improvements to working practice, showing understanding of implications beyond the immediate environment (e.g. impact on clients, suppliers, other parts of the organisation). Manages resources e.g. equipment or facilities. Organises meetings and events, takes minutes during meetings and creates action logs as appropriate. Takes responsibility for logistics e.g. travel and accommodation.
- Uses relevant project management principles and tools to scope, plan, monitor and report. Plans required resources to successfully deliver projects. Undertakes and leads projects as and when required.
Training schedule
An apprenticeship includes regular training with a college or other training organisation. At least 20% of your working hours will be spent training or studying.
Requirements
Essential qualifications
GCSE in:
- English (grade C/4 or above)
- Maths (grade C/4 or above)
Share if you have other relevant qualifications and industry experience. The apprenticeship can be adjusted to reflect what you already know.
Skills
- Communication skills
- IT skills
- Attention to detail
- Organisation skills
- Customer care skills
- Problem solving skills
- Presentation skills
- Administrative skills
- Number skills
- Analytical skills
- Logical
- Team working
- Creative
About this employer
We aim to provide quality and tailored care to meet individual needs and to improve and maintain the general well-being of our clients.
At TLCareservices your care matters to us.
We are a registered Care provider based in Walsall, West Midlands.
TLCareservices Limited is a dedicated provider of high quality Complete care with experienced, professional and reliable staff within the health care industry. We are a registered, complete care service provider, based in Walsall, West Midlands.
We provide care to children and adults with various health difficulties in the comfort of their homes. This service is provided on an individual basis.
After this apprenticeship
Your earnings can increase over time with an apprenticeship. Find out about potential future pay (opens in new tab).
A potential permanent role for successful completion of the apprenticeship.
Ask a question
The contact for this apprenticeship is:
WALSALL COLLEGE
Jassi Kainth
jkainth@walsallcollege.ac.uk
The reference code for this apprenticeship is VAC2000052222.
Apply now
Closes in 31 days (Saturday 10 October 2026 at 11:59pm)