Apprentice Sales Admin
OFFICESTORE UK LIMITED
BLACKPOOL (FY4 2RP)
Closes in 17 days (Wednesday 30 September 2026 at 11:59pm)
Posted on 11 September 2026
Contents
Summary
Responsibilities will include:
- Answering the telephone to customers and suppliers
- Communicate with customers and suppliers
- Assisting with customer queries
- Responsible for and maintaining daily reports
- Processing purchase orders
- Providing accurate documentation for clients
- Supporting team members as requires
- Wage
-
£14,560 for your first year, then could increase depending on your age
National Minimum Wage rate for apprentices
- Training course
- Business administrator (level 3)
- Hours
-
Monday to Friday, 9.00am to 5.00pm.
35 hours a week
- Start date
-
Thursday 1 October 2026
- Duration
-
1 year 6 months
- Positions available
-
1
Work
Most of your apprenticeship is spent working. You’ll learn on the job by getting hands-on experience.
What you'll do at work
- Answering the telephone to customers and suppliers
- Using email to communicate with customers and suppliers
- Assisting with customer queries
- Talking with a range of people and directing calls
- Being responsible for and maintaining daily reports
- Using a management portal to retain information
- Creating and maintaining customer records
- Processing purchase orders
- Providing accurate documentation for clients
- Supporting other team members as requires
- General office duties
Where you'll work
UNIT 4
LANCASTER HOUSE
AMY JOHNSON WY
BLACKPOOL
FY4 2RP
Training
Apprenticeships include time away from working for specialist training. You’ll study to gain professional knowledge and skills.
Training provider
NORTH LANCS. TRAINING GROUP C.I.C.
Training course
Business administrator (level 3)
Understanding apprenticeship levels (opens in new tab)
What you'll learn
Course contents
- Skilled in the use of multiple IT packages and systems relevant to the organisation in order to: write letters or emails, create proposals, perform financial processes, record and analyse data. Examples include MS Office or equivalent packages. Able to choose the most appropriate IT solution to suit the business problem. Able to update and review databases, record information and produce data analysis where required.
- Produces accurate records and documents including: emails, letters, files, payments, reports and proposals. Makes recommendations for improvements and present solutions to management. Drafts correspondence, writes reports and able to review others' work. Maintains records and files, handles confidential information in compliance with the organisation's procedures. Coaches others in the processes required to complete these tasks.
- Exercises proactivity and good judgement. Makes effective decisions based on sound reasoning and is able to deal with challenges in a mature way. Seeks advice of more experienced team members when appropriate.
- Builds and maintains positive relationships within their own team and across the organisation. Demonstrates ability to influence and challenge appropriately. Becomes a role model to peers and team members, developing coaching skills as they gain area knowledge.
- Demonstrates good communication skills, whether face-to-face, on the telephone, in writing or on digital platforms. Uses the most appropriate channels to communicate effectively. Demonstrates agility and confidence in communications, carrying authority appropriately. Understands and applies social media solutions appropriately. Answers questions from inside and outside of the organisation, representing the organisation or department.
- Completes tasks to a high standard. Demonstrates the necessary level of expertise required to complete tasks and applies themself to continuously improve their work. Is able to review processes autonomously and make suggestions for improvements. Shares administrative best-practice across the organisation e.g. coaches others to perform tasks correctly. Applies problem-solving skills to resolve challenging or complex complaints and is a key point of contact for addressing issues.
- Takes responsibility for initiating and completing tasks, manages priorities and time in order to successfully meet deadlines. Positively manages the expectations of colleagues at all levels and sets a positive example for others in the workplace. Makes suggestions for improvements to working practice, showing understanding of implications beyond the immediate environment (e.g. impact on clients, suppliers, other parts of the organisation). Manages resources e.g. equipment or facilities. Organises meetings and events, takes minutes during meetings and creates action logs as appropriate. Takes responsibility for logistics e.g. travel and accommodation.
- Uses relevant project management principles and tools to scope, plan, monitor and report. Plans required resources to successfully deliver projects. Undertakes and leads projects as and when required.
Training schedule
Training will take place at work.
Requirements
Share if you have other relevant qualifications and industry experience. The apprenticeship can be adjusted to reflect what you already know.
Skills
- Communication skills
- IT skills
- Attention to detail
- Organisation skills
- Customer care skills
- Problem solving skills
- Administrative skills
- Logical
- Team working
- Creative
- Initiative
About this employer
bout Officestore UK
Based in the North, Officestore UK delivers top-quality office supplies and business products throughout the UK. We offer excellent prices coupled with outstanding customer service, ensuring next-day delivery for our products.
Our mission is to provide you with the best value for money across a broad spectrum of products, all while delivering superior service and support. Recognizing that every customer has unique requirements, we take pride in offering bespoke solutions tailored to your needs, whether you're in Blackpool, Manchester, or even London.
With an expansive selection of over 70,000 products in stock, available for free next-day delivery, our online inventory includes everything from office supplies, copier paper, printer cartridge supplies, and office furniture to office machines and packaging. Our leading brands range from HP, Canon, Brother, Q Connect, Navigator, Pilot, and Sellotape to Post-it, Bic, Rexel, and printed workwear essentials. Explore office chairs and ergonomic chairs, along with our shredding service, all tailored to meet your office supplies needs in Blackpool, Manchester, and beyond.
After this apprenticeship
Your earnings can increase over time with an apprenticeship. Find out about potential future pay (opens in new tab).
Once apprenticeship is complete, a full-time role in the position will be available, or there will be an opportunity to move into an account management role.
Ask a question
The contact for this apprenticeship is:
OFFICESTORE UK LIMITED
Emily Lucas
sales@officestoreuk.co.uk
08000431919
The reference code for this apprenticeship is VAC2000052140.
Apply now
Closes in 17 days (Wednesday 30 September 2026 at 11:59pm)