Apprentice HR Administrator

MALHOTRA GROUP PLC

Newcastle Upon Tyne (NE1 6AE)

Closes in 20 days (Monday 28 September 2026 at 11:59pm)

Posted on 7 September 2026

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Summary

In this role, you will be providing administrative support to the department. Offer a support service to all sites across the group on managing sickness and recruitment, respond to general e-mails and phone calls to the department.

Wage

£15,080 for your first year, then could increase depending on your age

National Minimum Wage rate for apprentices

Minimum wage rates (opens in new tab)

The pay may be negotiated and may rise after a probation period has been successfully completed.

Training course
HR support (level 3)
Hours
Monday to Friday, 09:00 - 17:00. There is flexibility when it comes to the start & finish time, if needed.

36 hours 15 minutes a week

Start date

Monday 19 October 2026

Duration

1 year 6 months

Positions available

1

Work

Most of your apprenticeship is spent working. You’ll learn on the job by getting hands-on experience.

What you'll do at work

  • Drive, establish and maintain our CORE values throughout your team. 
  • Support the business with Sickness Procedure
  • Administrating Company job boards
  • Setting up new job adverts, sending applications/CV’s to care homes
  • Arranging interviews when required
  • Drafting offer letters and contracts for new employees
  • Maintaining HR personal files and updating with starters and leavers
  • Processing DBS checks
  • Providing factual references for employees
  • Taking minutes at meetings
  • General administrative tasks including filing, photo copying and preparing precedent letters

Where you'll work

Malhotra House
50 Grey Street
Newcastle Upon Tyne
NE1 6AE

Training

Apprenticeships include time away from working for specialist training. You’ll study to gain professional knowledge and skills.

Training provider

EAST DURHAM COLLEGE

Training course

HR support (level 3)

Understanding apprenticeship levels (opens in new tab)

What you'll learn

Course contents
  • Service Delivery: Delivers excellent customer service on a range of HR queries and requirements, providing solutions, advice and support primarily to managers. Builds managers’ expertise in HR matters, improving their ability to handle repeated situations themselves where appropriate. Uses agreed systems and processes to deliver service to customers. Takes the initiative to meet agreed individual and team KPIs in line with company policy, values, standards. Plans and organises their work, often without direct supervision, to meet commitments and KPIs.
  • Problem Solving: Uses sound questioning and active listening skills to understand requirements and establish root causes before developing HR solutions. Takes ownership through to resolution, escalating complex situations as appropriate.
  • Communication & Interpersonal: Deals effectively with customers/colleagues, using sound interpersonal skills and communicating well through a range of media eg phone, face to face, email, internet. Adapts their style to their audience. Builds trust and sound relationships with customers. Handles conflict and sensitive HR situations professionally and confidentially.
  • Teamwork: Consistently supports colleagues /collaborates within the team and HR to achieve results. Builds/maintains strong working relationships with others in the team and across HR where necessary.
  • Process Improvement: Identifies opportunities to improve HR performance and service; acts on them within the authority of their role. Supports implementation of HR changes/projects with the business.
  • Managing HR Information: Maintains required HR records as part of services delivered. Prepares reports and management information from HR data, with interpretation as required.
  • Personal Development: Keeps up to date with business changes and HR legal/policy/process changes relevant to their role. Seeks feedback and acts on it to improve their performance and overall capability.

Training schedule

  • The successful candidate will complete Level 3 HR Support Apprenticeship Standard.
  • This will be delivered in the workplace, with a tutor visiting once a month.
  • The only times you would be required to attend college would be for induction, and if you have any maths and English functional skills to complete.
  • Maths and English classes would be weekly until the exams are passed.
  • If you hold either GCSE grade 4 or above, or a level 2 in maths and English, you will not be required to do these again.

Requirements

Essential qualifications

GCSE in:

  • GCSE English (grade C/4 or above)
  • GCSE Maths (grade C/4 or above)

Share if you have other relevant qualifications and industry experience. The apprenticeship can be adjusted to reflect what you already know.

Skills

  • Communication skills
  • IT skills
  • Attention to detail
  • Organisation skills
  • Presentation skills
  • Administrative skills
  • Number skills
  • Logical
  • Team working
  • Creative
  • Initiative
  • Non judgemental
  • Patience

About this employer

If you have ever visited a high street bank, eaten in a restaurant, had a drink in a bar, or searched for a care home for a loved one in the North East, chances are you have come across the Malhotra Group.

Since 1991 our family-owned company has grown exponentially, building an impressive leisure, award-winning care and an enviable property portfolio into a PLC embracing the highest of standards.
Malhotra Group PLC is a part of Malhotra Family Holdings.

The ability to anticipate growth industries, making shrewd investments during the good times and bad and applying meticulous attention to detail in all we do, are just a few of the reasons why we feel we have been successful on our growth journey to date. Our ambition for continued and sustainable growth remains as strong as ever, as does our ‘excellence as standard’ bottom line approach.

Strong family values and ethics within the Malhotra family have also been brought to the fore within the company with a second generation family member now on the Group Board. Corporate ethics and governance now take precedence within the Group, but remain underpinned by the values that the Malhotra family have held firm to over many generations.

http://www.malhotragroup.co.uk (opens in new tab)

After this apprenticeship

Your earnings can increase over time with an apprenticeship. Find out about potential future pay (opens in new tab).

Your earnings can increase over time with an apprenticeship.

For the right candidate there is the possibility of permanent employment and going on to complete further qualifications.

Ask a question

The contact for this apprenticeship is:

EAST DURHAM COLLEGE

Craig Grimes

craig.grimes@eastdurham.ac.uk

0191 518 8294

The reference code for this apprenticeship is VAC2000051975.

Apply now

Closes in 20 days (Monday 28 September 2026 at 11:59pm)