Administration Assistant Apprentice

ELEVATION YORKSHIRE LTD

HULL (HU3 4TG)

Closes in 12 days (Monday 21 September 2026 at 11:59pm)

Posted on 7 September 2026

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Summary

An exciting opportunity to join Elevation Yorkshire Ltd as an Administration Assistant Apprentice. You'll gain valuable experience supporting multiple departments, developing administration, customer service and office management skills whilst working towards a Level 2 Administration Assistant Apprenticeship.

Wage

£16,640 for your first year, then could increase depending on your age

National Minimum Wage rate for apprentices

Minimum wage rates (opens in new tab)

Training course
Administration assistant (level 2)
Hours
Monday - Friday: 7.30/8 - 4.00pm with half an hour for lunch.

40 hours a week

Start date

Friday 25 September 2026

Duration

1 year

Positions available

1

Work

Most of your apprenticeship is spent working. You’ll learn on the job by getting hands-on experience.

What you'll do at work

As an Administration Assistant Apprentice, you will support the smooth running of the office and gain experience across a range of business functions.

Your duties may include:

  • Welcoming visitors and providing a professional first impression
  • Answering telephone calls and directing enquiries appropriately
  • Managing emails, messages and general correspondence
  • Carrying out scanning, filing, document management and record keeping
  • Assisting with planning and organising daily office activities
  • Supporting the maintenance of company records and databases
  • Assisting with fleet administration, including vehicle records, permits and fuel logs
  • Supporting purchasing activities and monitoring office supplies
  • Assisting with deliveries, stock control and stationery orders
  • Maintaining documentation within company management systems
  • Supporting HR administration, training records and DBS processes
  • Assisting with project administration across Commercial and Operations teams
  • Recording and updating information accurately using digital systems
  • Providing administrative support to colleagues across the business

Where you'll work

64 SCARBOROUGH STREET
HULL
HU3 4TG

Training

Apprenticeships include time away from working for specialist training. You’ll study to gain professional knowledge and skills.

Training provider

HULL COLLEGE

Training course

Administration assistant (level 2)

Understanding apprenticeship levels (opens in new tab)

What you'll learn

Course contents
  • Receive, retrieve, process, record and store information and data.
  • Operate within organisational policies, standards and procedures and relevant legislation respecting confidentiality; adapting to operational changes as they occur.
  • Use software packages and tools for example AI or automation to input and process data and information, to contribute to routine administration tasks in line with organisational policies and procedures.
  • Handle and communicate information in line with organisational policies, procedures and security requirements.
  • Recognise and rectify issues and escalate as required. For example stakeholder documents and reports, safeguarding concerns or abusive behaviour.
  • Plan and review administration tasks allocated by supervisor.
  • Maintain professional relationships with stakeholders.
  • Monitor and report on the use of resources such as materials, equipment and supplies.
  • Use agreed organisational systems and protocols to manage calendars, diaries and booking systems.
  • Source information as requested by stakeholders, ensuring they are shareable. As examples client records, signpost to services or reports.
  • Use continuing professional development including self-reflection to support current and future training and development needs.
  • Use communication tools to respond to stakeholders using professional language and organisational etiquette.
  • Operate within agreed health and safety standards.
  • Use time management tools to meet deadlines.
  • Handle feedback following expected professional etiquette.
  • Maintain wellbeing, accessing organisational support mechanisms if required.
  • Review and check own work.
  • Use cloud services to share documents for use and or collaboration.
  • Protect against security threats for example, strong passwords, two step verification, office tailgating and display of security passes or clothing that identifies secure workplaces.
  • Seek clarification and help, when required, to complete assigned tasks within agreed timeframes.
  • Receive, retrieve, process, record and store information and data.
  • Operate within organisational policies, standards and procedures and relevant legislation respecting confidentiality; adapting to operational changes as they occur.
  • Use software packages and tools for example AI or automation to input and process data and information, to contribute to routine administration tasks in line with organisational policies and procedures.
  • Handle and communicate information in line with organisational policies, procedures and security requirements.
  • Recognise and rectify issues and escalate as required. For example stakeholder documents and reports, safeguarding concerns or abusive behaviour.
  • Plan and review administration tasks allocated by supervisor.
  • Maintain professional relationships with stakeholders.
  • Monitor and report on the use of resources such as materials, equipment and supplies.
  • Use agreed organisational systems and protocols to manage calendars, diaries and booking systems.
  • Source information as requested by stakeholders, ensuring they are shareable. As examples client records, signpost to services or reports.
  • Use continuing professional development including self-reflection to support current and future training and development needs.
  • Use communication tools to respond to stakeholders using professional language and organisational etiquette.
  • Operate within agreed health and safety standards.
  • Use time management tools to meet deadlines.
  • Handle feedback following expected professional etiquette.
  • Maintain wellbeing, accessing organisational support mechanisms if required.
  • Review and check own work.
  • Use cloud services to share documents for use and or collaboration.
  • Protect against security threats for example, strong passwords, two step verification, office tailgating and display of security passes or clothing that identifies secure workplaces.
  • Seek clarification and help, when required, to complete assigned tasks within agreed timeframes.

Training schedule

You will work towards achieving the Level 2 Administration Assistant Apprenticeship.

Training will be delivered through a combination of workplace learning and off-the-job training with Hull College.

You will develop knowledge and skills in:

  • Business administration
  • Professional communication
  • Digital and IT systems
  • Data and record management
  • Customer and stakeholder support
  • Organisation and time management
  • Team working and professional behaviours
  • Business processes and administrative procedures

Requirements

Essential qualifications

GCSE in:

  • English (grade 2)
  • Maths (grade 2)

Share if you have other relevant qualifications and industry experience. The apprenticeship can be adjusted to reflect what you already know.

Skills

  • Communication skills
  • IT skills
  • Organisation skills
  • Problem solving skills
  • Team working
  • Patience

Other requirements

We are committed to creating an inclusive workplace where everyone feels welcome, respected and supported to achieve their potential.

We're looking for someone who is:

  • Enthusiastic, reliable and eager to learn
  • Organised with good attention to detail
  • Confident communicating with colleagues, customers and visitors
  • Comfortable using computers and willing to learn new systems
  • Able to prioritise tasks and manage their time effectively
  • Professional, approachable and positive
  • Able to maintain confidentiality and handle information responsibly
  • A good team player with strong written and verbal communication skills

No previous office experience is required. If you're keen to start your career, learn new skills and gain experience across different areas of a growing business, we'd love to hear from you.

About this employer

Elevation Yorkshire Ltd are a well-established scaffolding and access solutions company based in Hull. With over 25 years of industry experience, they provide scaffolding services to domestic, commercial and industrial clients across Yorkshire and beyond. The business prides itself on delivering a reliable, professional service and maintaining high standards of safety and customer care.

After this apprenticeship

Your earnings can increase over time with an apprenticeship. Find out about potential future pay (opens in new tab).

This apprenticeship will provide a strong foundation for a career within administration, business support and operations.

For the right individual, there may be an opportunity to progress onto the Level 3 Business Administrator Apprenticeship, taking on greater responsibility and continuing to develop within the organisation.

Ask a question

The contact for this apprenticeship is:

HULL COLLEGE

The reference code for this apprenticeship is VAC2000051862.

Apply now

Closes in 12 days (Monday 21 September 2026 at 11:59pm)