Tech Sales Apprentice Level 3

DYNAMIC TECHNOLOGY GROUP LIMITED

Leicester (LE3 1HR)

Closes in 24 days (Friday 2 October 2026 at 11:59pm)

Posted on 7 September 2026

Print

Contents

Summary

A telephone-based sales development role focused on generating new business, qualifying leads and arranging appointments. You’ll gain hands-on experience, structured apprenticeship training and develop valuable sales skills while learning how technology solutions solve real business challenges.

Wage

£15,600 for your first year, then could increase depending on your age

National Minimum Wage rate for apprentices

Minimum wage rates (opens in new tab)

Training course
IT technical salesperson (level 3)
Hours
Monday to Friday 9am to 5pm.

37 hours 30 minutes a week

Start date

Monday 5 October 2026

Duration

1 year 4 months

Positions available

2

Work

Most of your apprenticeship is spent working. You’ll learn on the job by getting hands-on experience.

What you'll do at work

  • Make high volumes of outbound business-to-business telephone calls.
  • Contact prospective customers to introduce Dynamic Technology Group's products and services.
  • Identify customer needs through effective questioning and active listening.
  • Qualify sales opportunities using agreed criteria.
  • Book appointments for the external sales team.
  • Update and maintain accurate customer information within the CRM system.
  • Build and manage a pipeline of potential customers.
  • Follow up previous enquiries and marketing campaigns.
  • Research companies and identify new sales opportunities.
  • Develop product knowledge across Managed Print, IT and Telecoms solutions.
  • Work towards daily, weekly and monthly activity targets.
  • Maintain professional relationships with prospective customers.
  • Attend sales meetings, training sessions and apprenticeship workshops.
  • Work collaboratively with marketing and senior sales colleagues.
  • Ensure all customer interactions comply with GDPR and company policies.

Where you'll work

Business Box
3 Oswin Road
Leicester
LE3 1HR

Training

Apprenticeships include time away from working for specialist training. You’ll study to gain professional knowledge and skills.

Training provider

LEARNING FOR FUTURES LTD

Training course

IT technical salesperson (level 3)

Understanding apprenticeship levels (opens in new tab)

What you'll learn

Course contents
  • Communication: works both independently and as part of a team and following the organisation’s code of practice; demonstrates an ability to communicate effectively and present both in writing and orally at all levels, using a range of tools.
  • Customer Experience: demonstrates strong interpersonal skills and cultural awareness when dealing with colleagues, customers and clients during sales operations and whilst defining requirements with an emphasis on customer satisfaction and relationship management.
  • Data Security: operates securely in line with organisational guidance, legislation and organisational software packages and complies with security of data and can effectively record, analyse and communicate data at the appropriate level using the organisation’s standard tools and processes throughout all sales interactions.
  • Problem solving: applies structured techniques for troubleshooting, problem solving and analyses problems by selecting the appropriate tools and techniques in line with organisation guidance when dealing with sales as well as routine tasks
  • Assesses and qualifies sales leads by developing a clear understanding of clients’ business needs and advising how these might be met with appropriate products, tools and techniques.
  • Project management: works flexibly and demonstrates the ability to work under pressure independently and as part of a team to progress sales and manage their time, workflow, priorities and projects.
  • Interprets and follows: health and safety legislation to securely and professional work productively in the work environment; Data Protection Act 1998; Sales of Goods Act 1979.
  • Sales process: professionally operates all sales-related tasks to maintain integrity, brand and company image during negotiations, handling of objections and closing sales with an understanding of the markets and external competitors
  • Technical: ability to understand and explain the technical portfolio and technical systems sold within the organisation and can use the current hardware and operating systems available.
  • Database and Campaign Management: prioritises their contacts and keeps an up to date database knowing when and why to contact current consumers or prospects in line with organisational requirements.
  • Context / CPD: identifies and negotiates personal development in the context of the wider business and how their role relates to other roles in the business.
  • Logical and creative thinking skills
  • The ability to interact effectively and professionally with a range of different types of customer
  • Ability to think analytically and to solve problems
  • Ability to work independently and to take responsibility
  • Ability to work with a range of internal and external people
  • Ability to communicate effectively in a variety of situations
  • Ability to operate in a secure manner

Training schedule

This training schedule has not been finalised. Check with this employer if you’ll need to travel to a college or training location for this apprenticeship.

Requirements

Essential qualifications

GCSE in:

Maths & English (grade Grade A-C or 4-9)

Share if you have other relevant qualifications and industry experience. The apprenticeship can be adjusted to reflect what you already know.

Skills

  • Communication skills
  • IT skills
  • Attention to detail
  • Organisation skills
  • Customer care skills
  • Problem solving skills
  • Administrative skills
  • Team working
  • Creative
  • Initiative
  • Non judgemental
  • Patience
  • Self-motivated
  • Resilient and determined
  • Reliable and punctual

Other requirements

Key Performance Indicators (KPIs)

  • Number of outbound calls completed
  • Talk time
  • Qualified opportunities generated
  • Sales appointments booked
  • CRM accuracy and activity updates
  • Conversion rates
  • Achievement of individual sales targets
  • Positive customer feedback
  • Apprenticeship progress and completion

About this employer

Dynamic Technology Group is a leading provider of Managed Technology Services, specialising in Print, Telecoms and IT Solutions. Through partnerships with globally recognised technology vendors, we help organisations improve productivity, reduce costs and implement innovative technology solutions.

As a Tech Sales Apprentice, you'll become part of a growing sales team while completing a nationally recognised Level 3 Tech Sales Apprenticeship. You'll receive full training and support whilst gaining valuable commercial experience.

After this apprenticeship

Your earnings can increase over time with an apprenticeship. Find out about potential future pay (opens in new tab).

  • Career progression into Internal Sales, Account Management or Business Development.

Ask a question

The contact for this apprenticeship is:

LEARNING FOR FUTURES LTD

The reference code for this apprenticeship is VAC2000051799.

Apply now

Closes in 24 days (Friday 2 October 2026 at 11:59pm)