Business Administrator/Administration Assistant Apprentice

CALDERDALE HOMECARE ASSOCIATES LTD

Halifax (HX12BF)

Closes in 21 days (Wednesday 30 September 2026)

Posted on 4 September 2026

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Summary

The main role will be to assist with daily operations of the Compliance and HR Team.  Duties such as maintaining employee records, facilitating the hiring process, addressing any employee concerns or questions, data input and managing phone calls. You will contribute to the attainment of specific goals and results of the organisation.

Wage

£15,600 for your first year, then could increase depending on your age

National Minimum Wage rate for apprentices

Minimum wage rates (opens in new tab)

Training course
Administration assistant (level 2)
Hours
Full Time 9am to 5pm Monday-Friday

37 hours 30 minutes a week

Start date

Thursday 1 October 2026

Duration

1 year

Positions available

1

Work

Most of your apprenticeship is spent working. You’ll learn on the job by getting hands-on experience.

What you'll do at work

  • Support all internal and external management related inquiries or requests
  • Assist with the recruitment process by identifying candidates, conducting reference checks and issuing employment contracts
  • Maintain digital and electronic records of employees
  • Coordinate training sessions and meetings
  • Complete termination paperwork and arrange exit interviews
  • Ensure compliance with Company Policies and Procedures
  • Assist with recruitment efforts including job postings, screening, and initial interviews, social media and emails.
  • Maintain employee records (attendance, personal data, etc.) in accordance with the HR policies and privacy guidelines
  • Support the onboarding and orientation process for new hires
  • Ensure distribution of HR documents such as employment contracts, new hire guides
  • Assist in payroll preparation by providing relevant data
  • Assist in ad-hoc HR projects, like collection of employee feedback

Where you'll work

11 Harrison Road
Halifax
HX12BF

Training

Apprenticeships include time away from working for specialist training. You’ll study to gain professional knowledge and skills.

Training provider

CALDERDALE COLLEGE

Training course

Administration assistant (level 2)

Understanding apprenticeship levels (opens in new tab)

What you'll learn

Course contents
  • Receive, retrieve, process, record and store information and data.
  • Operate within organisational policies, standards and procedures and relevant legislation respecting confidentiality; adapting to operational changes as they occur.
  • Use software packages and tools for example AI or automation to input and process data and information, to contribute to routine administration tasks in line with organisational policies and procedures.
  • Handle and communicate information in line with organisational policies, procedures and security requirements.
  • Recognise and rectify issues and escalate as required. For example stakeholder documents and reports, safeguarding concerns or abusive behaviour.
  • Plan and review administration tasks allocated by supervisor.
  • Maintain professional relationships with stakeholders.
  • Monitor and report on the use of resources such as materials, equipment and supplies.
  • Use agreed organisational systems and protocols to manage calendars, diaries and booking systems.
  • Source information as requested by stakeholders, ensuring they are shareable. As examples client records, signpost to services or reports.
  • Use continuing professional development including self-reflection to support current and future training and development needs.
  • Use communication tools to respond to stakeholders using professional language and organisational etiquette.
  • Operate within agreed health and safety standards.
  • Use time management tools to meet deadlines.
  • Handle feedback following expected professional etiquette.
  • Maintain wellbeing, accessing organisational support mechanisms if required.
  • Review and check own work.
  • Use cloud services to share documents for use and or collaboration.
  • Protect against security threats for example, strong passwords, two step verification, office tailgating and display of security passes or clothing that identifies secure workplaces.
  • Seek clarification and help, when required, to complete assigned tasks within agreed timeframes.
  • Receive, retrieve, process, record and store information and data.
  • Operate within organisational policies, standards and procedures and relevant legislation respecting confidentiality; adapting to operational changes as they occur.
  • Use software packages and tools for example AI or automation to input and process data and information, to contribute to routine administration tasks in line with organisational policies and procedures.
  • Handle and communicate information in line with organisational policies, procedures and security requirements.
  • Recognise and rectify issues and escalate as required. For example stakeholder documents and reports, safeguarding concerns or abusive behaviour.
  • Plan and review administration tasks allocated by supervisor.
  • Maintain professional relationships with stakeholders.
  • Monitor and report on the use of resources such as materials, equipment and supplies.
  • Use agreed organisational systems and protocols to manage calendars, diaries and booking systems.
  • Source information as requested by stakeholders, ensuring they are shareable. As examples client records, signpost to services or reports.
  • Use continuing professional development including self-reflection to support current and future training and development needs.
  • Use communication tools to respond to stakeholders using professional language and organisational etiquette.
  • Operate within agreed health and safety standards.
  • Use time management tools to meet deadlines.
  • Handle feedback following expected professional etiquette.
  • Maintain wellbeing, accessing organisational support mechanisms if required.
  • Review and check own work.
  • Use cloud services to share documents for use and or collaboration.
  • Protect against security threats for example, strong passwords, two step verification, office tailgating and display of security passes or clothing that identifies secure workplaces.
  • Seek clarification and help, when required, to complete assigned tasks within agreed timeframes.

Training schedule

This training schedule has not been finalised. Check with this employer if you’ll need to travel to a college or training location for this apprenticeship.

Requirements

Desirable qualifications

GCSE in:

English and Maths (grade 4/C or above)

Share if you have other relevant qualifications and industry experience. The apprenticeship can be adjusted to reflect what you already know.

Skills

  • Communication skills
  • IT skills
  • Organisation skills
  • Patience
  • Time Management
  • Confidentiality
  • Good Time Keeping
  • Detail-Oriented

About this employer

We are a high-quality provider of home care services for people of all ages. We are available 24 hours a day, 365 days a year and are passionate about providing our clients with the best possible care in a way that suits their lifestyle.

At Calderdale HomeCare we understand that there may be times when we all need a bit of extra help, but we also understand that for most, independence is the most important factor.

After this apprenticeship

Your earnings can increase over time with an apprenticeship. Find out about potential future pay (opens in new tab).

This apprenticeship has the potential to lead to a permanent position within the company

Ask a question

The contact for this apprenticeship is:

CALDERDALE COLLEGE

Madeline Oxby

Madeline.Oxby@calderdale.ac.uk

The reference code for this apprenticeship is VAC2000051727.

Apply now

Closes in 21 days (Wednesday 30 September 2026)

After signing in, you’ll apply for this apprenticeship on the company's website.