Administration Assistant Apprentice (Level 2)
GRAHAM AND CO SOLICITORS LIMITED
HERNE BAY (CT6 5LQ)
Closes in 31 days (Friday 9 October 2026)
Posted on 4 September 2026
Contents
Summary
Graham and Co Solicitors are seeking a motivated and organised Administration Assistant to join the team on the Level 2 Administration Assistant apprenticeship programme. Duties will include supporting daily office operations, answering calls, responding to emails, maintaining records and providing professional customer service.
- Wage
-
£15,600 for your first year, then could increase depending on your age
National Minimum Wage rate for apprentices
- Training course
- Administration assistant (level 2)
- Hours
-
Monday to Friday, from 9:00am to 5:30pm.
37 hours 30 minutes a week
- Start date
-
Monday 19 October 2026
- Duration
-
10 months
- Positions available
-
1
Work
Most of your apprenticeship is spent working. You’ll learn on the job by getting hands-on experience.
What you'll do at work
- Answering telephone calls and responding to emails
- Greeting clients and providing customer service
- Updating and maintaining records and databases
- Filing and organising documents
- Booking appointments and managing calendars
- Preparing letters
- Photocopying, scanning and printing documents
- Processing basic paperwork and invoices
- Supporting colleagues with administrative tasks
- Using Microsoft Office and other computer systems
- Ordering office supplies when needed
- Processing incoming and outgoing mail
- Handling information professionally and confidentially
Company Benefits:
- Competitive apprenticeship salary
- Paid annual leave
- Full training and support
- Opportunities for career progression
- On-the-job learning and development
- Supportive and friendly working environment
- Regular feedback and development reviews
- Opportunity to gain valuable industry experience
- Potential for continued employment after successful completion
- Opportunities to progress onto further qualifications
Where you'll work
67 HIGH STREET
HERNE BAY
CT6 5LQ
Training
Apprenticeships include time away from working for specialist training. You’ll study to gain professional knowledge and skills.
Training provider
DAMAR LIMITED
Training course
Administration assistant (level 2)
Understanding apprenticeship levels (opens in new tab)
What you'll learn
Course contents
- Receive, retrieve, process, record and store information and data.
- Operate within organisational policies, standards and procedures and relevant legislation respecting confidentiality; adapting to operational changes as they occur.
- Use software packages and tools for example AI or automation to input and process data and information, to contribute to routine administration tasks in line with organisational policies and procedures.
- Handle and communicate information in line with organisational policies, procedures and security requirements.
- Recognise and rectify issues and escalate as required. For example stakeholder documents and reports, safeguarding concerns or abusive behaviour.
- Plan and review administration tasks allocated by supervisor.
- Maintain professional relationships with stakeholders.
- Monitor and report on the use of resources such as materials, equipment and supplies.
- Use agreed organisational systems and protocols to manage calendars, diaries and booking systems.
- Source information as requested by stakeholders, ensuring they are shareable. As examples client records, signpost to services or reports.
- Use continuing professional development including self-reflection to support current and future training and development needs.
- Use communication tools to respond to stakeholders using professional language and organisational etiquette.
- Operate within agreed health and safety standards.
- Use time management tools to meet deadlines.
- Handle feedback following expected professional etiquette.
- Maintain wellbeing, accessing organisational support mechanisms if required.
- Review and check own work.
- Use cloud services to share documents for use and or collaboration.
- Protect against security threats for example, strong passwords, two step verification, office tailgating and display of security passes or clothing that identifies secure workplaces.
- Seek clarification and help, when required, to complete assigned tasks within agreed timeframes.
- Receive, retrieve, process, record and store information and data.
- Operate within organisational policies, standards and procedures and relevant legislation respecting confidentiality; adapting to operational changes as they occur.
- Use software packages and tools for example AI or automation to input and process data and information, to contribute to routine administration tasks in line with organisational policies and procedures.
- Handle and communicate information in line with organisational policies, procedures and security requirements.
- Recognise and rectify issues and escalate as required. For example stakeholder documents and reports, safeguarding concerns or abusive behaviour.
- Plan and review administration tasks allocated by supervisor.
- Maintain professional relationships with stakeholders.
- Monitor and report on the use of resources such as materials, equipment and supplies.
- Use agreed organisational systems and protocols to manage calendars, diaries and booking systems.
- Source information as requested by stakeholders, ensuring they are shareable. As examples client records, signpost to services or reports.
- Use continuing professional development including self-reflection to support current and future training and development needs.
- Use communication tools to respond to stakeholders using professional language and organisational etiquette.
- Operate within agreed health and safety standards.
- Use time management tools to meet deadlines.
- Handle feedback following expected professional etiquette.
- Maintain wellbeing, accessing organisational support mechanisms if required.
- Review and check own work.
- Use cloud services to share documents for use and or collaboration.
- Protect against security threats for example, strong passwords, two step verification, office tailgating and display of security passes or clothing that identifies secure workplaces.
- Seek clarification and help, when required, to complete assigned tasks within agreed timeframes.
Training schedule
Assistant Administrator Level 2 apprenticeship standard.
Requirements
Essential qualifications
GCSE in:
- English (grade 4/C and above)
- Maths (grade 4/C and above)
Share if you have other relevant qualifications and industry experience. The apprenticeship can be adjusted to reflect what you already know.
Skills
- Communication skills
- Attention to detail
- Organisation skills
- Customer care skills
- Team working
About this employer
Graham & Co Solicitors is a criminal law firm providing expert legal representation and advice throughout England and Wales. The firm supports clients at police stations, Magistrates’ Courts and Crown Courts, including trials and prison law matters. They offer a personal, client-focused service, advise on legal aid, and work to protect clients’ best interests through experienced lawyers and specialist barristers.
After this apprenticeship
Your earnings can increase over time with an apprenticeship. Find out about potential future pay (opens in new tab).
On successful completion of the Level 2 qualification, the will discuss progression onto the Level 3 Business Admin (Legal) programme, and possibly beyond! You will work together to develop a clear pathway for ongoing professional development and career progression.
Ask a question
The contact for this apprenticeship is:
DAMAR LIMITED
Sabina Adam
Sabina.Adam@damartraining.com
07566 289 979
The reference code for this apprenticeship is VAC2000051714.
Apply now
Closes in 31 days (Friday 9 October 2026)
After signing in, you’ll apply for this apprenticeship on the company's website.