Business Administration Apprentice
Hitachi Energy
Stone (ST15 0RS)
Closes in 15 days (Sunday 20 September 2026 at 11:59pm)
Posted on 4 September 2026
Contents
Summary
The role is responsible for supporting the smooth day-to-day running of the office and providing administrative support across employee onboarding and offboarding, facilities, training, events, travel documentation and general office operations.
- Wage
-
£15,392 for your first year, then could increase depending on your age
National Minimum Wage rate for apprentices
- Training course
- Business administrator (level 3)
- Hours
-
2 options: Mon – Thurs 8.00 - 4.30 - Friday 8.30-2.00pm Mon – Thurs 8.30 – 5.00 - Friday 8.30-2.00pm
37 hours a week
- Start date
-
Monday 28 September 2026
- Duration
-
1 year 3 months
- Positions available
-
1
Work
Most of your apprenticeship is spent working. You’ll learn on the job by getting hands-on experience.
What you'll do at work
- Manage the full staff onboarding and offboarding process, ensuring all relevant arrangements, documentation and systems are completed efficiently and on time
- Coordinate the ordering and setup of new starter accounts, equipment, access permissions and other IT requirements
- Prepare and issue welcome emails, onboarding information and starter packs to new employees
- Coordinate initial inductions and site tours, ensuring new starters understand the office, facilities, key procedures and who to contact for support
- Maintain the holiday tracker, keeping records accurate and supporting the wider team with holiday administration
- Coordinate training administration, including bookings, attendance records, certificates and training documentation
- Support the organisation of meetings and company events
Where you'll work
Oulton Road
Oulton Road
Stone
ST15 0RS
Training
Apprenticeships include time away from working for specialist training. You’ll study to gain professional knowledge and skills.
Training provider
NEWCASTLE AND STAFFORD COLLEGES GROUP
Training course
Business administrator (level 3)
Understanding apprenticeship levels (opens in new tab)
What you'll learn
Course contents
- Skilled in the use of multiple IT packages and systems relevant to the organisation in order to: write letters or emails, create proposals, perform financial processes, record and analyse data. Examples include MS Office or equivalent packages. Able to choose the most appropriate IT solution to suit the business problem. Able to update and review databases, record information and produce data analysis where required.
- Produces accurate records and documents including: emails, letters, files, payments, reports and proposals. Makes recommendations for improvements and present solutions to management. Drafts correspondence, writes reports and able to review others' work. Maintains records and files, handles confidential information in compliance with the organisation's procedures. Coaches others in the processes required to complete these tasks.
- Exercises proactivity and good judgement. Makes effective decisions based on sound reasoning and is able to deal with challenges in a mature way. Seeks advice of more experienced team members when appropriate.
- Builds and maintains positive relationships within their own team and across the organisation. Demonstrates ability to influence and challenge appropriately. Becomes a role model to peers and team members, developing coaching skills as they gain area knowledge.
- Demonstrates good communication skills, whether face-to-face, on the telephone, in writing or on digital platforms. Uses the most appropriate channels to communicate effectively. Demonstrates agility and confidence in communications, carrying authority appropriately. Understands and applies social media solutions appropriately. Answers questions from inside and outside of the organisation, representing the organisation or department.
- Completes tasks to a high standard. Demonstrates the necessary level of expertise required to complete tasks and applies themself to continuously improve their work. Is able to review processes autonomously and make suggestions for improvements. Shares administrative best-practice across the organisation e.g. coaches others to perform tasks correctly. Applies problem-solving skills to resolve challenging or complex complaints and is a key point of contact for addressing issues.
- Takes responsibility for initiating and completing tasks, manages priorities and time in order to successfully meet deadlines. Positively manages the expectations of colleagues at all levels and sets a positive example for others in the workplace. Makes suggestions for improvements to working practice, showing understanding of implications beyond the immediate environment (e.g. impact on clients, suppliers, other parts of the organisation). Manages resources e.g. equipment or facilities. Organises meetings and events, takes minutes during meetings and creates action logs as appropriate. Takes responsibility for logistics e.g. travel and accommodation.
- Uses relevant project management principles and tools to scope, plan, monitor and report. Plans required resources to successfully deliver projects. Undertakes and leads projects as and when required.
Training schedule
One day study per week.
Requirements
Desirable qualifications
GCSE in:
- English (grade Grade 4/C or above)
- Maths (grade Grade 4/C or above)
Share if you have other relevant qualifications and industry experience. The apprenticeship can be adjusted to reflect what you already know.
Skills
- Communication skills
- IT skills
- Attention to detail
- Organisation skills
- Customer care skills
- Administrative skills
- Team working
- Initiative
Other requirements
- Travel to Stafford on a daily basis: our office is currently in Stone but later this year early next, we are due to move to newly purpose-built offices in Stafford.
About this employer
Hitachi Energy is a global leader in electrification, powering the electricity era to meet the energy demands of today, and the next 25 years. As the energy arm of Hitachi Group, over three billion people depend on our pioneering, mission-critical technologies to power their daily lives.
https://www.hitachienergy.com/uk-ie/en (opens in new tab)
Company benefits
- 25 days holiday
- Company Pension
- BUPA
- Wellhub
After this apprenticeship
Your earnings can increase over time with an apprenticeship. Find out about potential future pay (opens in new tab).
- Could lead to a permanent position for the right person.
Ask a question
The contact for this apprenticeship is:
Hitachi Energy
The Apprenticeship Hub
apprenticeships@nscg.ac.uk
01782 254287
The reference code for this apprenticeship is VAC2000051633.
Apply now
Closes in 15 days (Sunday 20 September 2026 at 11:59pm)