Admin/Officer Assistant Apprentice
CORNERHOUSE (YORKSHIRE)
HULL (HU2 8HL)
Closes on Tuesday 1 December 2026
Posted on 3 September 2026
Contents
Summary
Cornerhouse in Hull is looking for an Admin/Office Assistant Apprentice. You will work alongside an experienced and diverse team and gain experience in administration, customer service, events, recruitment, marketing, social media and community projects.
- Wage
-
£12,480 for your first year, then could increase depending on your age
National Minimum Wage rate for apprentices
- Training course
- Business administrator (level 3)
- Hours
-
Monday to Friday. Shift hours are to be confirmed.
30 hours a week
- Start date
-
Wednesday 2 December 2026
- Duration
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1 year 6 months
- Positions available
-
1
Work
Most of your apprenticeship is spent working. You’ll learn on the job by getting hands-on experience.
What you'll do at work
- Ordering stationery, leaflets, staff ID badges and other office supplies
- Making sure the office is stocked with everyday essentials such as tea, coffee, milk and toilet roll
- Managing and directing incoming enquiries
- Booking training and meeting spaces
- Managing training bookings through Eventbrite and other online platforms
- Setting up and supporting fundraising events
- Carrying out routine alarm checks
- Supporting basic health and safety procedures
- Supporting fire marshal and first aid arrangements
- Welcoming visitors and guests to the office
- Maintaining the office signing-in/out log
- Answering telephone calls and checking the answerphone
- Taking and passing on messages appropriately
- Supporting the recruitment process
- Advertising and listing vacancies
- Managing applications
- Organising interviews and supporting the team with recruitment administration
- Helping to design and plan social media posts
- Managing social media messages and enquiries
- Supporting Cornerhouse at information stalls and community events
- Helping to plan and promote events such as Pride
- Managing incoming requests for support for young people
- Printing and laminating resources for staff
- Supporting the staffing of activities when required
- Listing activities, such as Healthy Holidays, on online platforms including Eequ
- Providing general administrative support across their projects and services
Where you'll work
29 PERCY STREET
HULL
HU2 8HL
Training
Apprenticeships include time away from working for specialist training. You’ll study to gain professional knowledge and skills.
Training provider
HULL BUSINESS TRAINING CENTRE LIMITED
Training course
Business administrator (level 3)
Understanding apprenticeship levels (opens in new tab)
What you'll learn
Course contents
- Skilled in the use of multiple IT packages and systems relevant to the organisation in order to: write letters or emails, create proposals, perform financial processes, record and analyse data. Examples include MS Office or equivalent packages. Able to choose the most appropriate IT solution to suit the business problem. Able to update and review databases, record information and produce data analysis where required.
- Produces accurate records and documents including: emails, letters, files, payments, reports and proposals. Makes recommendations for improvements and present solutions to management. Drafts correspondence, writes reports and able to review others' work. Maintains records and files, handles confidential information in compliance with the organisation's procedures. Coaches others in the processes required to complete these tasks.
- Exercises proactivity and good judgement. Makes effective decisions based on sound reasoning and is able to deal with challenges in a mature way. Seeks advice of more experienced team members when appropriate.
- Builds and maintains positive relationships within their own team and across the organisation. Demonstrates ability to influence and challenge appropriately. Becomes a role model to peers and team members, developing coaching skills as they gain area knowledge.
- Demonstrates good communication skills, whether face-to-face, on the telephone, in writing or on digital platforms. Uses the most appropriate channels to communicate effectively. Demonstrates agility and confidence in communications, carrying authority appropriately. Understands and applies social media solutions appropriately. Answers questions from inside and outside of the organisation, representing the organisation or department.
- Completes tasks to a high standard. Demonstrates the necessary level of expertise required to complete tasks and applies themself to continuously improve their work. Is able to review processes autonomously and make suggestions for improvements. Shares administrative best-practice across the organisation e.g. coaches others to perform tasks correctly. Applies problem-solving skills to resolve challenging or complex complaints and is a key point of contact for addressing issues.
- Takes responsibility for initiating and completing tasks, manages priorities and time in order to successfully meet deadlines. Positively manages the expectations of colleagues at all levels and sets a positive example for others in the workplace. Makes suggestions for improvements to working practice, showing understanding of implications beyond the immediate environment (e.g. impact on clients, suppliers, other parts of the organisation). Manages resources e.g. equipment or facilities. Organises meetings and events, takes minutes during meetings and creates action logs as appropriate. Takes responsibility for logistics e.g. travel and accommodation.
- Uses relevant project management principles and tools to scope, plan, monitor and report. Plans required resources to successfully deliver projects. Undertakes and leads projects as and when required.
Training schedule
The Level 3 Apprenticeship in Business Administration includes:
- Level 3 Apprenticeship in Business Administration
- Level 2 Functional Skills in Mathematics (if applicable)
- Level 2 Functional Skills in English (if applicable)
You will attend a half-day training session with HBTC, where you will develop your business administration knowledge and skills, and work towards any required Functional Skills qualifications (where needed). Additional off-the-job training and an End Point Assessment will also form part of the Apprenticeship.
Requirements
Essential qualifications
GCSE in:
- English (grade 4)
- Maths (grade 4)
Share if you have other relevant qualifications and industry experience. The apprenticeship can be adjusted to reflect what you already know.
Skills
- Communication skills
- Organisation skills
- Customer care skills
- Problem solving skills
- Team working
- Creative
- Initiative
- Non judgemental
- Patience
About this employer
Join a diverse and welcoming team at Cornerhouse, whose mission is to provide a compassionate and inclusive space where individuals can access trauma-informed health and wellness services. They focus on supporting young men and women, as well as other marginalized or vulnerable groups, by providing the necessary resources and support to make informed decisions and take positive steps towards improved well-being. At Cornerhouse, they offer flexible working and a generous holiday package, as well as the opportunity to be part of an organisation that is passionate about supporting the wellbeing of people in the community.
After this apprenticeship
Your earnings can increase over time with an apprenticeship. Find out about potential future pay (opens in new tab).
This apprenticeship offers an excellent opportunity to develop valuable skills, knowledge, and workplace experience. Upon successful completion, there may be opportunities for permanent employment, career progression within the company, or progression onto higher-level qualifications or further education.
Ask a question
The contact for this apprenticeship is:
HULL BUSINESS TRAINING CENTRE LIMITED
Emily Simpson
emily.simpson@hullbusiness.co.uk
The reference code for this apprenticeship is VAC2000051415.
Apply now
Closes on Tuesday 1 December 2026