Business Administration Apprentice
MEETING POINT TRUST LTD
TELFORD (TF3 4HS)
Closes in 22 days (Friday 25 September 2026 at 11:59pm)
Posted on 3 September 2026
Contents
Summary
Join the team at Meeting Point House and gain valuable experience in business administration, events and operations while working in a busy community and conference venue. This varied apprenticeship is perfect for someone who enjoys working with people, wants to build confidence and is ready to develop skills that employers value.
- Wage
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£15,392 for your first year, then could increase depending on your age
National Minimum Wage rate for apprentices
- Training course
- Business administrator (level 3)
- Hours
-
The apprentice will work 37 hours per week. Working days and hours will be agreed with the successful candidate and will be scheduled according to the needs of the business.
37 hours a week
- Start date
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Monday 5 October 2026
- Duration
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1 year 3 months
- Positions available
-
1
Work
Most of your apprenticeship is spent working. You’ll learn on the job by getting hands-on experience.
What you'll do at work
- Welcome and assist customers, visitors and meeting room users
- Support customers face-to-face, by telephone and by email
- Help manage meeting room bookings and maintain booking records
- Prepare and send invoices and assist with general office administration
- Use computer systems to update customer information and records
- Prepare meeting rooms ready for customer use
- Set up tables, chairs and equipment for meetings and events
- Prepare and serve refreshments for meetings and conferences
- Support the delivery of events and activities within the building
- Check meeting rooms after use and return them to the required standard
- Help keep customer areas clean, tidy and welcoming
- Carry out filing, scanning, printing and document preparation tasks
- Work alongside experienced colleagues and learn how a busy venue operates
- Identify and report maintenance or facilities issues
- Develop professional communication, customer service and organisational skills
Where you'll work
MEETING POINT HOUSE
SOUTHWATER SQUARE
TOWN CENTRE
TELFORD
TF3 4HS
Training
Apprenticeships include time away from working for specialist training. You’ll study to gain professional knowledge and skills.
Training provider
SBC TRAINING LIMITED
Training course
Business administrator (level 3)
Understanding apprenticeship levels (opens in new tab)
What you'll learn
Course contents
- Skilled in the use of multiple IT packages and systems relevant to the organisation in order to: write letters or emails, create proposals, perform financial processes, record and analyse data. Examples include MS Office or equivalent packages. Able to choose the most appropriate IT solution to suit the business problem. Able to update and review databases, record information and produce data analysis where required.
- Produces accurate records and documents including: emails, letters, files, payments, reports and proposals. Makes recommendations for improvements and present solutions to management. Drafts correspondence, writes reports and able to review others' work. Maintains records and files, handles confidential information in compliance with the organisation's procedures. Coaches others in the processes required to complete these tasks.
- Exercises proactivity and good judgement. Makes effective decisions based on sound reasoning and is able to deal with challenges in a mature way. Seeks advice of more experienced team members when appropriate.
- Builds and maintains positive relationships within their own team and across the organisation. Demonstrates ability to influence and challenge appropriately. Becomes a role model to peers and team members, developing coaching skills as they gain area knowledge.
- Demonstrates good communication skills, whether face-to-face, on the telephone, in writing or on digital platforms. Uses the most appropriate channels to communicate effectively. Demonstrates agility and confidence in communications, carrying authority appropriately. Understands and applies social media solutions appropriately. Answers questions from inside and outside of the organisation, representing the organisation or department.
- Completes tasks to a high standard. Demonstrates the necessary level of expertise required to complete tasks and applies themself to continuously improve their work. Is able to review processes autonomously and make suggestions for improvements. Shares administrative best-practice across the organisation e.g. coaches others to perform tasks correctly. Applies problem-solving skills to resolve challenging or complex complaints and is a key point of contact for addressing issues.
- Takes responsibility for initiating and completing tasks, manages priorities and time in order to successfully meet deadlines. Positively manages the expectations of colleagues at all levels and sets a positive example for others in the workplace. Makes suggestions for improvements to working practice, showing understanding of implications beyond the immediate environment (e.g. impact on clients, suppliers, other parts of the organisation). Manages resources e.g. equipment or facilities. Organises meetings and events, takes minutes during meetings and creates action logs as appropriate. Takes responsibility for logistics e.g. travel and accommodation.
- Uses relevant project management principles and tools to scope, plan, monitor and report. Plans required resources to successfully deliver projects. Undertakes and leads projects as and when required.
Training schedule
The apprentice will complete a Level 3 Business Administration Apprenticeship through a blended learning programme. Training will primarily take place in the workplace at Meeting Point House, supported by online learning, one-to-one coaching and scheduled in-person workshops delivered by the apprenticeship training provider.
The apprentice will receive regular training throughout the programme, including dedicated off-the-job training time each week. This will typically consist of online learning activities, workplace projects and periodic face-to-face workshops, helping them develop the knowledge, skills and behaviours required to successfully achieve their apprenticeship.
Requirements
Essential qualifications
GCSE in:
- English (grade 4)
- Mathematics (grade 4)
Share if you have other relevant qualifications and industry experience. The apprenticeship can be adjusted to reflect what you already know.
Skills
- Communication skills
- IT skills
- Organisation skills
- Customer care skills
- Problem solving skills
- Administrative skills
- Team working
About this employer
Meeting Point House is a busy community and conference venue that welcomes a wide range of customers, businesses and community organisations. We provide meeting rooms, events, workspace and support services, creating a friendly and professional environment where people can connect, collaborate and grow.
After this apprenticeship
Your earnings can increase over time with an apprenticeship. Find out about potential future pay (opens in new tab).
On successful completion of the apprenticeship, there may be an opportunity to progress into a permanent full-time role within Meeting Point House, subject to business needs and individual performance.
Ask a question
The contact for this apprenticeship is:
SBC TRAINING LIMITED
Colin Preece
colin.preece@sbc-training.co.uk
01743 454810
The reference code for this apprenticeship is VAC2000051382.
Apply now
Closes in 22 days (Friday 25 September 2026 at 11:59pm)